Top 10 Posts for 2011

As I have done for the last couple of years, I thought I’d post a list of the ten most viewed posts of the year on my blog. You can see the 2010 list here, and the 2009 list here.

Here are the top ten individual posts from 2011 by views:

  1. Daily Deals in Edmonton
  2. What the Truck?! Edmonton’s Food Truck Extravaganza
  3. Edmonton’s Homicide Rate: How much has changed in 30 years?
  4. Homicide Rates in Canada: Statistics & Trends
  5. Your Guide to Summer Festivals & Events in Edmonton!
  6. More than just email: Google Apps goes live at the University of Alberta
  7. Avenue Edmonton’s Top 40 Under 40 for 2011
  8. Edmonton Transit (ETS) now offers schedule information via SMS text messaging
  9. Timeraiser Edmonton 3 and WestJet Giveaway!
  10. The City of Edmonton is failing at public involvement

Thanks for reading and commenting over the last year!

the edmontonian: statistics

When I received the email from Jeff & Sally informing me that the edmontonian would soon be ending, I was shocked. I didn’t see it coming. Yesterday was the final day, and I’m still sad about it! I know they’ll be back at some point, but the edmontonian itself is no more. I’m glad I got to interview the duo about the decision, but I also wanted to do a tribute post of sorts. Fortunately, I knew right away what it should be – statistics!

The following statistics cover the edmontonian from the very first post on June 15, 2009 up to but not including the announcement on August 29, 2011.

  • Number of posts: 1572
  • Number of words written: 532,595
  • Number of comments: 3865

That works out to an average of 2.8 posts per day. Here’s what the breakdown looks like per month:

As you can see they posted slightly more at the beginning and then settled into a steady rhythm. The most posts came in July 2009 (perhaps due to the airport debate) while the fewest came in December 2009. The monthly average was 58.2 posts.

Here’s the breakdown by time of day:

Most entries were posted between 10am and 12pm, with another spike between 3pm and 4pm. A significant number of the edmontonian’s posts were headlines, which Jeff often posted mid-morning, so the graph doesn’t really surprise me. This word cloud shows you just how much of a fixture the headlines were at the edmontonian:

That was generated by including all 1572 post titles. If you remove those two words, you get this word cloud:

I didn’t realize how prominently the time of year was featured until I went through this exercise. It shows up in the tags as well. Very interesting! The average length of a post title was 29 characters or 5 words, with the longest being 30 words (fittingly that post was among the shortest for content, containing only images). This one was also quite long at 28 words.

One of my favorite things about the edmontonian was their willingness to link to other stuff. They linked a lot. In total, they posted 17,416 unique links! Of those, 2217 were links to their own stuff. A significant chunk of the rest went to local media. Here are the domains they linked to more than 100 times:

  • edmontonjournal.com (3170)
  • theedmontonian.com (2217)
  • edmontonsun.com (1551)
  • cbc.ca (983)
  • edmonton.ctv.ca (768)
  • 630ched.com (587)
  • metronews.ca (457)
  • globaltvedmonton.com (349)
  • youtube.com (345)
  • shareedmonton.ca (342)
  • imdb.com (297)
  • yeglive.ca (272)
  • inews880.com (266)
  • seemagazine.com (241)
  • twitter.com (238)
  • vueweekly.com (224)
  • edmonton.ca (204)
  • calgaryherald.com (196)
  • edmontonexaminer.com (191)
  • facebook.com (181)
  • thegatewayonline.ca (168)
  • vancouversun.com (121)
  • en.wikipedia.org (110)

The average length of a post at the edmontonian was 2109 characters or 399 words. The longest was 2135 words. Here’s what a word cloud of all the post content looks like:

All Edmonton, all the time.

Without a doubt, the edmontonian was good at generating a discussion about the things happening in our city. I think it’s safe to say that a lot of that discussion probably took place off the blog (they’ve posted more than 8500 tweets) but I’m still impressed by the number of comments they amassed (an average of 2.5 per post). I would have loved their numbers during my first three years of blogging! This post had the most comments at 96.

These statistics are interesting, but of course they don’t reflect all the passion and hard work that Jeff & Sally have put into the edmontonian over the past three years. They’ve set the bar high for local blogs!

Media Monday Edmonton: the edmontonian goes out on top

As I mentioned last week, this Friday will be the final day for popular local blog the edmontonian. Editors Jeff Samsonow and Sally Poulsen have decided to move on to new things, and they assure us that “this is not a sad decision” for them. I think it’s safe to say that it has been a sad decision for the rest of us though, as the recent outpouring of support for the duo has shown! I had lots of questions about the decision so I’m glad Jeff & Sally agreed to an interview, which we conducted via email.

In the inaugural post back on June 15, 2009, Sally wrote: “Jeff and I have some pretty grand ambitions for this bad boy, and we couldn’t be more excited to get the ball rolling.” Looking back now, Jeff thinks they met those ambitions. “I know we wanted to have a conversation with people about Edmonton, we wanted to highlight interesting and fun people, businesses, and stories, to raise the level of discourse in a "news" site’s comments section, and create our own content.” Sally agreed, and expanded on his thoughts. “I do think we were both surprised that it grew legs as quickly as it did, and that because we’d never really had any goals beyond "make ourselves laugh," "initiate a conversation," and "make news easier to understand," I think we may have lost sight of where we were going once or twice.” They feel that the edmontonian achieved its goals however, and that’s part of the reason it is shutting down.

I wondered what surprised them most about the experience of creating and maintaining the edmontonian. “How seriously people took us as a news outlet was a bit of a shock,” Sally said, noting that people would call with stories and invite them to events. “That has always struck me as funny.” For Jeff, it was “the amount of stuff we’ve done.” With more than 1500 items posted to the site, they’ve certainly had a busy three years. “It reinforced for me that Edmonton is full of good stories,” Jeff said. “And it said that passion, from anyone, is what’s going to create content. A paycheck won’t crank out post after post about the city, it’s going to come from individuals who want to tell stories and explore their community.”

One of the things I have always loved about the edmontonian is the humorous side of the blog. Sure I love reading Jeff’s more serious commentaries, but the funny stuff really made it unique, in my opinion. I asked them if there was anything that they tried that bombed, and Sally wrote: “There was that time we tried to keep the municipal airport open. That didn’t really work out like we’d hoped.” Thinking about posts that made me laugh, I asked who will write about abandoned couches now? Jeff says to tweet him if you have couch photos to share! “Seriously, make sure you @ me on your couch photos.”

I asked Jeff & Sally to offer some advice to other Edmontonians who might want to start a blog. “Life is incredibly short,” Sally said. “Just go for it.” She also suggested that you “be for something instead of against.” Jeff noted that it’s really simple to get started. “The great thing about the Internet, and all of its many blogging, video, audio, and photo tools is that no story has to go untold.” He too says to just get started. “Buy your domain, install WordPress, and start documenting your version of Edmonton.” Jeff would welcome new voices to the local blogosphere and beyond. “There are so many great stories in a city Edmonton’s size, and so many different takes on everything, that there’s plenty of room for more media presence.”

Not that what Jeff & Sally have accomplished is easy. It takes a lot of time and effort. I wondered what the hardest part of creating and maintaining the site was. “I would say finding the time to get to events and talk to people for full stories, so it wasn’t always daily Headlines posts,” Jeff replied. With full-time jobs, doing interviews during the traditional 9-5 schedule wasn’t always possible. “I’d be lying if I said I didn’t get frustrated about the fact that we’d be writing this stuff on off hours, putting in all this time and energy, and then see people who made their living as reporters "borrow" our ideas,” Sally added.

Given my interest in digital archiving, I wanted to know if the site would just disappear on Friday or if it would remain online. “It will live where it is,” Sally assured me. “We can’t promise forever and ever, because it costs money to keep it there, but for the foreseeable future.” Jeff says they’ve just renewed the hosting for another year, so you’ve got time to take screenshots if you want!

There have been lots of sad tweets, comments, and messages about the decision to shut the site down, and I wondered what Jeff & Sally thought about that. “I had expected some reaction,” Jeff said, “but I wasn’t ready for the amount of conversation, the number of people that seemed to genuinely be sad to see us go. It was way more than I was ready for, and I choked up a couple of times.” Sally agreed. “I think we knew how passionate we were about the edmontonian, but it was the first time that I ever thought, wow, maybe people do know how much we care.”

Sally and Jeff - the edmontonian arrives!
Photo by Brittney Le Blanc

So what’s next for the duo? They’ve always struck me as the kind of people who are happiest when they are creating something. Like the TV show. “It was a stupid amount of work, and very much our love letter to the city,” Sally said. While confirming that they have “a couple of half-baked ideas” in the works, Sally wouldn’t share any clues. “I plan on taking many naps, and also we’re buying a couch. So that’s pretty exciting.” Perhaps thinking ahead, Jeff said that “choosing the next project out of our hat of ideas will actually be the next big step.” He was also careful to set the right expectations, however. “I’d hate to say "we’re building Edmonton’s largest pancake" and disappoint folks if that wasn’t the next project we actually undertook.” Sally chimed in with her trademark wit: “So, to review, we’re building Edmonton’s largest pancake. And buying a couch.”

I don’t know about you, but I can’t wait to take a bite while sitting on that couch. Best wishes to Jeff & Sally in whatever they decide to pursue, and thank you for three wonderful years of Edmonton stories!

Top 10 Posts for 2010

Last year I posted a list of the top ten Edmonton posts written in 2009 on my blog by views and counts. I figured I’d do the same this year, with the top posts written in 2010.

Here are the top ten individual posts by views:

  1. Why Edmonton’s Teatro La Quindicina and actor Jeff Haslam will never get my business again
  2. Who’s behind Envision Edmonton?
  3. Alberta Budget 2010 website – security through obscurity
  4. Edmonton Neighbourhood Census Data
  5. Edmonton’s future leaders
  6. Open Data and Municipal Election Results
  7. Sneak Peek at the new Art Gallery of Alberta in Edmonton
  8. Edmonton Election 2010: Final Mayoral Forum Recap
  9. Edmonton’s Hot to Huddle 2010 Grey Cup Festival Kick-off!
  10. Edmonton City Centre Airport Design Competition Finalists

Of course, many people read via RSS or by simply visiting the home page which means its nearly impossible to know which post was actually the most read. That list is probably fairly close though.

Here are the top ten posts by comments. As expected, there is quite a bit of overlap:

  1. Who’s behind Envision Edmonton?
  2. Why Edmonton’s Teatro La Quindicina and actor Jeff Haslam will never get my business again
  3. Timeraiser returns to Edmonton with a WestJet giveaway!
  4. Sneak Peek at the new Art Gallery of Alberta in Edmonton
  5. Edmonton’s future leaders
  6. Edmonton Public Schools & Open Data
  7. Edmonton Neighbourhood Census Data
  8. Pecha Kucha Night: Edmonton #6
  9. Start offering bus service to EIA from Century Park!
  10. Alberta Budget 2010 website – security through obscurity

Thank you for reading and commenting this year! I’m looking forward to 2011.

An impressive collection of local stories: 30 Days of Edmonton

For the last month, I’ve been following along as Amanda Dunlop has profiled one local business each day on her blog. She called it 30 Days of Edmonton, and it is an impressive collection of local stories. Each entry contains a brief interview with the business owner and some wonderful photos, which is no surprise given that Amanda is the primary photographer behind Lightside Photography. I liked the series so much that I asked Amanda for an interview (over coffee at Credo, which she profiled on day 15).

Amanda Dunlop

Born and raised in Edmonton, Amanda’s story is similar to many others – it took leaving to see other parts of the world to truly appreciate what we have here in Edmonton. And as she learned more about the city, her appreciation grew. Amanda worked in the Edmonton Journal’s ad department for a time, but it wasn’t her passion. She has been a photographer for more than five years, and just last fall took the plunge and made it her full-time gig.

I asked Amanda where the idea for the blog series came from, and she said it all started with a conversation. Her friend and fellow photographer Matt Ramage was setting up his business in Saskatoon, and the two discussed ways for a new business to get noticed. The idea of photographing local businesses grew from there, and Amanda ran with it (Matt may do a Saskatoon version still). She realized that the series could be a “fun and casual” way to spread the word about local establishments, and to share why she chooses to shop local.

Though she started with a “cheat sheet” of canned questions, Amanda told me they quickly evolved as she realized that some worked and some didn’t, depending on the business. She had been to most of the places she profiled at least once before, but there were some new ones, and she always made a point of asking the business owners she talked to for their favorite places. Good thing too – Amanda started with just three businesses lined up!

Amanda had three questions that I was always eager to see the responses to. Here are a few examples.

Did you grow up in Edmonton, or are you a transplant? If so, what brought you here? What keeps you here?

I never had any intentions of staying…I don’t think most people who grow up here do. I was thinking of moving to Toronto and then this opportunity came up where I was working here and was able to purchase the business from the current owner. So I went for it and I’ve really grown to appreciate Edmonton a lot more. Traveling to other cities has also made me appreciate what Edmonton has.
- Jessica, Nokomis Clothing, Day 2

I consider Edmonton my home and we just wanted to come home. It’s got some pros and cons. It’s quiet and less pretentious than a lot of cities, yet the people are good and they tend to be a little more adventuresome and quite trendy. On the other hand it’s a little hard to get some nicer things here like fresh seafood and fresh produce, etc.
- Dennis, Chocolate Exquisite, Day 11

This street is Edmonton’s idea of what downtown revitalization should look like. The people are just so supportive as well and when people start talking you really see it in the amount of business that comes in.

- Geoff, Credo Coffee, Day 15

Why is it that people are so hesitant about shopping local? Why do you think Edmonton is so “Big Box” in general?

I think Canadians are sometimes unsure of who they are and they’re not as proud of local product as much as say someone from Italy. A lot of people just don’t know what amazing quality we have right here.
- Karen, C’est Sera, Day 12

I think it’s harder and it’s an unknown. When you walk into a mall all of the stores look pretty much the same. When you walk into a local independent you never know what it’s going to be like. I think it can be a little scary. So that can be a negative thing if you want the same thing all the time, but if you want variety small independents are what you want.
- Jessie, The Blue Pear, Day 14

The city has become a mall and big box dependent culture, partly due to the near collapse of downtown. It seems that once you’ve lost your downtown, you may have lost your city. Edmonton is also a car oriented city. Because of this people tend to not shop in their local communities. Independent shops are often an overlooked part of what makes a unique community.
- James, Stylus, Day 24

If you could see one thing change here what would it be?

What my husband and I have been trying to do is to go to a butcher and get our meat, and then go to a baker and get our bread, and so on. I’d just like to see a section of the city created where you can do that with a little more ease. I guess I would like to see it become a little more European and walkable.
- Rychelle, Red Ribbon, Day 9

I guess I am seeing the change with what has been happening downtown. We’re becoming more community oriented and less big box and you don’t have to drive as much. I guess I’d just like to see us move a little further towards what we see in Europe. I think people want to feel involved in their community and that’s what we need.
- Chad, deVine Wine and Spirits, Day 13

I’d like to see people complain less…it’s one thing that drives me crazy here. I would consider Edmonton in general to have one of the best standards of living in the country. It’s just unfortunate that many of the people who live here seem to be so unhappy with it. There’s just a disproportionate amount of people that just seem to be looking for something to complain about even when this is a really great city.
- Jay, Happy Harbor Comics, Day 20

Not every business answered every question, but I still think it’s fascinating that so many different small business owners in Edmonton had such similar answers to those three important questions. Most felt that Edmonton doesn’t get the credit it deserves, that shopping local is often overlooked even though it really makes communities unique, and quite a few cited transportation and becoming “more European” as key things they’d like to see change. I also really loved Jake’s answer on Day 6 about what he’d like to see change:

The drab colours…imagine if no one here was allowed to paint their house white or brown. Things would be so much more colourful here in the winter.

That’s an idea I could get behind! The “smartie pack” houses (as we called them) in Inuvik were unique and anything but boring.

I asked Amanda if there were any businesses she would have liked to have profiled but didn’t, and she said “definitely”. She quickly realized there were far more businesses than one could cover in just 30 days! Amanda said she wished she had been able to do a few more “boy stores” like pubs or a maybe even a paintball place.

Amanda Dunlop

Amanda told me she has “a newfound respect for reporters and writers” – she discovered the series was much more time consuming to produce than she had originally anticipated! She estimates she spent two to three hours on every post, and that was on top of her regular obligations, of course. It was rewarding however, and she’d like to continue it – but less intensively, perhaps one or two profiles per month.

I had a great conversation with Amanda, and was happy that the passion for local she shared on the blog came through in person too. She was wearing a top designed by Edmonton’s own Fridget Apparel, and admitted she was “devastated” by the news that Nokomis was closing. “If I was having a bad week I’d go to Nokomis and buy a dress,” she told me. Amanda’s other local favorites include Blue Plate Diner (which she profiled on day 27), and Red Ribbon (which she profiled on day 9). “We need the dynamic that local business brings to the community.”

The final entry in the series will be posted tomorrow. I encourage you to read through all of the profiles.

Well done Amanda, and thanks for the chat!

Using Disqus for Comments

Today I switched the comment system for this blog to Disqus (“discuss”). You’ve most likely already used Disqus on other websites even if you didn’t realize it – they reach over 200 million people each month. Disqus is used by CNN, Fox News, TechCrunch, and many other popular websites. Their reach is all the more impressive when you consider that the company only started in 2007. Here’s how Disqus introduces itself:

DISQUS is a comments platform that helps you build an active community from your website’s audience. It has awesome features, powerful tools, and it’s easy to install.

There are a number of features that Disqus provides that are quite compelling. As a blogger, you get threaded comments, inline media embedding, social integration, mobile support, email support, and much more all “out of the box”. All of that is now available here, on this blog.

Installation was simple – just download the plugin, activate it, and login. One of the primary reasons I felt comfortable switching to Disqus was its integration with WordPress. All new comments will appear in both Disqus and my WordPress database, which means I can remove Disqus at any time without losing any data. All existing comments are now in Disqus too. That process was somewhat trickier – the automatic importing didn’t work properly for me, so I had to manually export some comments from WordPress, and then import them into Disqus. Even that didn’t take much effort though.

Disqus also has really simple integration with Tumblr, so I am using it for comments on my Edmonton Etcetera blog as well.

You can learn more about Disqus at their blog. If you’re a developer, check out the API documentation (I’ll be looking into that more).

Hope you enjoy the new comment experience here!

Looking back at the Transforming Edmonton blog’s first year

A little over a year ago, the City of Edmonton launched its official blog, called Transforming Edmonton. Though it launched as a pilot project, the blog was meant to be another vehicle for the City to “share stories about how the City is working on transforming itself.” It remains focused on the City’s Vision and Strategic Plan, with sections on Economic Diversity, Environment, Financial Sustainability, Livability, Transportation, and Urban Form. How successful has the City of Edmonton’s foray into the world of blogging been? Let’s look back at the blog’s first year.

Let me start by saying that any blog that has made it past three months and is still updated somewhat regularly can probably be described as a success! Blogging takes commitment, so I applaud the City for sticking with it. Jas Darrah, Communications Business Partner at the City of Edmonton, was nice enough to answer my questions about the blog’s first year.

Over the last year, a total of 87 entries were posted to the blog. That’s not far off from the original goal of two new posts per category per month (which would have resulted in 144 posts). Though there are approximately 40 registered authors in the system, Jas clarified that in reality up to 100 people have collaborated on the resulting posts, as Public Information Officers and subject matter experts have worked together to craft the content. Initially, a lot of effort went into recruiting City employees to contribute to the blog, but that has become less necessary according to Jas. “The desire to participate from business units across the organization grows weekly, while in the first months we were beating the bushes to get participation.”

The blog has averaged 2400 page views per month over the year, which is respectable but quite a bit less than I expected. Of course, page views are just one piece of the puzzle. There’s also RSS feed readers (that’s how I read the blog), people who read the entries on Facebook, or who see the entries on YouTube, etc. And keeping in mind the City’s goals for the blog, engagement is a better metric than traffic statistics anyway. Slowly but surely, they’re having some success in that area. The blog has received 157 comments over the year, primarily on the two most successful posts: Bob Boutilier’s Q&A post on The Way We Move, and Phil Sande’s Q&A post on the City Centre Redevelopment Project. Jas says we’ll see more of those kinds of posts in the future.

Jas told me the blog is still being classified as a pilot, because the City is still gathering information to help evaluate it. I don’t think the public perceives it as a pilot however, and it sounds like City employees are happy for the blog to continue as well. Jas said the City’s “communications teams now see this as another vehicle to offer the City business units to reach out to the community, while offering ways to experiment with multimedia.” Many posts recently have included video and photos, such as the series on the Heads Up! campaign. While it may be just another tool in the communications arsenal, Jas confirmed the blog is “one of the most cost-effective tools in our toolkit.”

I’m a big fan of the Transforming Edmonton blog, and I’ve mentioned it numerous times in social media presentations over the last year. The design is clean, and I particularly like the simple Comment & Trackback Policy, accessible on every page. Jas said he’d regard the project as a success, even though there is still a lot of work to be done.

Raffaella Loro (the blog’s primary instigator) told me before the launch last November that she saw the blog as “encouraging a cultural shift” in the way the City operates. A year later, I think that is happening. Jas noted that “our City leadership saw that any negative comments that this project may facilitate would be outweighed by the positive reputation for facilitating those comments.” City employees like the blog as a way to share information, and according to Jas, many thought the blog was only internal when it launched! He told me the City will be launching its first internal blog in January.

I’d say the Transforming Edmonton blog has had a successful first year. There’s lots of room to grow and improve, but there’s now a strong foundation in place. I look forward to seeing it evolve.

A follow-up thought: I think the blog can become an important archive of the City’s perspectives over time. In the spirit of digital archiving, here’s what the blog looked like as of December 6.

Double props to the Edmonton Journal

As you probably know, I don’t shy away from criticizing the Edmonton Journal (or other local media). Though I don’t always succeed, I do try to be constructive, because I think there’s incredible opportunity facing The Journal. Two such opportunities: data-driven journalism, and real-time reporting.

Props to Brent Wittmeier & Lucas Timmons

Neither Brent nor Lucas have been with The Journal for very long, and maybe that’s why they were able to succeed with the unclaimed balances story. Brent was voluntold to write about the Bank of Canada’s unclaimed balances, which he did by teaming up with data journalist Lucas to create a searchable online database for Edmonton. They put together a three-part story, but it didn’t stop there:

We also got quite the response. Dozens of phone calls and emails poured in, and I began working on a follow-up story. And then two. And now, three. Some of these other stories are even better than the original… There should be an extensive piece either later this week or next weekend.

Start with some data, and more often than not a story will emerge. Brent noted: “In truth, they ended up being far more interesting stories than I thought.”

Props to Paula Simons & David Staples

I’m glad to see that Paula and David (with some help from other colleagues such as Todd Babiak) have started a new blog focused on local affairs, called The Edmonton Commons. They used it very effectively on nomination day to share stories about the candidates and the official start of the election. They’ve also got the #yegvote hashtag embedded on the page. Though they have cross-posted some columns, I’m hopeful that their use of the blog as way to forego the print deadline will expand.

Here is Paula’s first post, and here is David’s first post. I like what David had to say:

The sharpening of ideas, the accumulation of good information and the discarding of bad information is at the core of strong decision making. It’s what we hope to do here at this forum. In the past, there were more barriers in regards to entering into the great conversation of civil society, even for a newspaper writer…the conversation was largely one-way. The Internet gives us a new tool that enables that conversation to flourish.

Time will tell how successful the two are with the blog (will they still be writing as often in three months as they do now) but I think they’re off to a great start.

Would you trust a citizen plumber to work on your toilet?

That’s one of the questions, referring to citizen journalism, that Edmonton Journal columnist Dan Barnes asked last week in this all-over-the-place piece. Was it rhetorical? Maybe, but I’ll bite anyway.

I know you’re not supposed to answer a question with a question, but I wonder what Dan meant by citizen plumber? Did he mean someone whose experience with plumbing is limited to some fancy new tool, or did he mean someone who simply lacks the license but has all of the necessary interest, skills, experience, and knowledge of a plumber-minus-the-citizen? My point is that its easy to misuse the label “citizen journalist” and to paint with too broad a brush.

It’s also really difficult to define. I wonder how Dan defines it? Maybe he thinks I’m a citizen journalist because my platform is this blog. But what about “mainstream journalists” who have blogs – aren’t they also citizen journalists then? If we can’t define it with the tools or platform, maybe we can define it with the kinds of content the citizen journalist produces. But there again, what’s the distinction between someone who rewrites a press release for a newspaper and someone who does an interview for a blog post? Is the only distinction the employer?

Why do we need that label anyway? What would happen if we dropped the term “citizen” and just called them journalists? Both tell stories, after all.

Dan Barnes and I would be on the same level, that’s what would happen. And my guess is that Dan wouldn’t be able to deal with that.

It’s worth mentioning that Dan’s argument is not new or unique. Though at least one other “mainstream journalist” has used the term “citizen plumber” before, the straw man is most often made with a “citizen neurosurgeon” or a “citizen dentist”. As always, Techdirt does a nice job of dealing with that:

Most people seem to recognize the basic difference between reporting on something and cutting into someone’s brain. And, many people also recognize that most reporters themselves are often not experts in the field they’re reporting on — and what participatory journalism and the internet enable is the ability for actual experts on the topic to take part in the discussion and reporting as well.

I don’t think it’s that difficult to recognize the differences between a plumber and a journalist, either. There are only so many ways to fix a leaky pipe, but a myriad of ways to interpret and write about something, for instance.

The reality is that journalism is not a constant, it’s not static or unchanging. Like most things worth caring about, journalism is constantly evolving, and whether Dan likes it or not, journalists who don’t work for the mainstream media are here to stay.

I can understand why we’d be hesitant to call the first guy I described above a plumber, but it’s pretty clear that the second one is a plumber. If we call them both just plumbers, do we risk cheapening the term? If we call them both “citizen plumbers”, do we risk preventing the second guy from making an impact?

What if the new tool that plumber #1 uses turns out to be a plunger, or Drano, all of a sudden enabling millions of people to deal with simple plumbing problems on their own, and thereby freeing up the non-citizen plumbers to focus on more difficult problems? That’s the real risk, in my opinion, with putting too much weight behind a label. We risk overlooking the significant contributions that both can make to plumbing overall.

Still not convinced Dan? Maybe you’ll enjoy this story (from way back in 2006!):

Witness the power of the humble tools of citizens’ media. A citizen dentist used them to become a journalist. He used them to give the world a unique and human perspective on a story where too much is unreported. He gained an appreciative and supportive audience around the world. He helped give birth to a new medium. And journalism is all the better for it.

Give a citizen dentist a blog and he’ll change the world? Maybe not, but he might just impact journalism for the better.

CTV Edmonton launches Inner Tube blog

On Friday afternoon, just hours before the start of the Vancouver 2010 Winter Olympics, CTV Edmonton launched a new blog called Inner Tube. I’m not sure if the timing was just a coincidence or if CTV Edmonton purposefully wanted to “soft launch” the blog, but either way, this “online experiment of sorts” is something that’s worth paying attention to.

First, the key points:

  • Inner Tube is a group blog. Entries will be written by a variety of people at CTV Edmonton, including Carrie Doll and Josh Classen.
  • This is an Edmonton project, not something that came from Toronto.
  • Posts are edited for clarity, comments are moderated.
  • From the about blurb: “You’ll read stories about the inner workings of the news process, how we develop our stories, or just casual observations about what makes north central Alberta so special.”

I called Stewart Shaw, web guru at CTV Edmonton, to learn more about the site that he has been working to launch for the last six months or so. My first question was why it took so long! Stewart very democratically explained that many people just aren’t as comfortable with technology as the rest of us, and that convincing all of the necessary people took time (as it would have in any typical corporate environment). He was pleased with how things progressed.

Stewart told me that CTV Edmonton sees this as an extension of what they’ve been doing for more than 50 years. The station has always felt that it was part of the community, and the blog is just a modern way of ensuring that remains true. And while the CTV Edmonton account on Twitter has been quite successful, and most stories on the news website offer the ability to leave comments, neither offers the same kind of connection that the blog can (though Carrie Doll, Josh Classen, and other personalities regularly interact with other Twitter users). Stewart said that the Save Local TV open house last year opened some eyes – it was the first time in a long time that CTV Edmonton had invited the public to the station, and they were overwhelmed by the response. The idea with Inner Tube is to open up a little, to provide a glimpse behind the curtain from the people that make CTV Edmonton tick.

Local media blogs are not new, of course. The Edmonton Journal, iNews880, and Edmonton Sun have had blogs on their websites for a long time, with varying levels of success. The difference is that CTV Edmonton has created a group blog that everyone will contribute to, rather than individual blogs for each employee or personality. The idea is that it’ll be a little easier to keep fresh, and also to build a following with. I think the jury’s still out on which approach is more successful, but I like that CTV Edmonton is experimenting with something different.

Inner Tube is off to a good start, with roughly half a dozen posts already up on the blog. It’ll be interesting to see how it evolves – I hope it opens the door to even more online activity from the local media. Congrats to Stewart and everyone else at CTV Edmonton for launching Inner Tube, and good luck!