Tag Archives: eps

A better discussion about crime in Edmonton

By Mack D. Male ·

Today I launched a website at www.everybodyinthiscityisarmed.com that highlights the sensational media coverage we’ve seen lately about homicides in Edmonton in the hopes that we can change the discussion for the better. At 34 and counting, there’s no question that we’re in a bad situation and that if we don’t take action (we already have) we could be on track for a record number of murders this year. I don’t think that is going to happen however, and I wrote about why back in early July. I see the new website as a continuation of that effort. Hopefully it’s a call to action for local media, to go from simply recording what has happened and lamenting the growing number to digging into why it has happened and what we can do about it. I hope it’s also a call to action for Edmontonians, to demand more meaningful coverage of crime in our city.

Over the weekend I saw people like Andy tweeting a link to this Canoe.ca article. The discussion seemed to pick up again yesterday, with Jeff’s discussion in the headlines and more tweeting from people like Adam. Lots of people were mentioning Bill Pitt, a criminologist at Grant MacEwan University. I started copying down some of his quotes and made notes beside them, based on research I had already done. One thing led to another, and after a few hours I had registered the domain and put up the web page. I asked Jeff, Sally, and Adam for their thoughts and ideas, and via email they helped me improve it. Sally did the logo and header, while Jeff and Adam helped me tweak the content and layout.

The page started out very focused on Bill Pitt, for a few reasons. He has said some absolutely outlandish things, perhaps most of all the statement “everybody in this city is armed.” I thought that phrase captured the sensationalism very well, so that’s why I went with it for the domain. I also focused on Pitt because I realized that all of the quotes I had copied down were easily refuted. Over the course of the evening however, the page became a little less focused on Pitt specifically and more on local media coverage in general. As I said in an interview with iNews880’s Brittney LeBlanc today, “it’s not really about Bill Pitt, it’s about going beyond the quote, and the easy number, and the easy stat, and getting into a little more about why.”

I think there are so many questions we could be discussing to get a better understanding of the situation in which we find ourselves. I have included some of them on the website. Why has Montreal’s homicide rate declined so steadily since 1981 and what we can learn from that? How is 2011 similar to 2005/2006, the last time we had a spike in homicides? Why did our homicide rate drop so significantly after 1992? These are questions that take work to start to answer. It takes research, digging into the archives, talking to the right people. I started with the numbers, and I’ll do what I can to go beyond. I hope others will join me in that quest.

It will be obvious to longtime readers, but it’s worth mentioning that I rarely write about crime. I don’t mention it in my weekly notes, nor do I link to crime-related stories on Edmonton Etcetera. Crime is always on the front page of the newspaper and in the first few minutes of the newscast. It doesn’t need any more coverage. So why have I decided to get involved? Because I care about Edmonton. I think the sensational reporting has gotten out of hand, and I think the media’s thoughtfulness about the issue has simply not grown along with the body count.

Even if this outrageous spike – 33 homicides in the first 30 weeks of 2011 compared to 27 at year’s end in both 2009 and 2010 – hasn’t created a climate of fear on Edmonton’s streets, it is establishing an unseemly image of our city that is being broadcast and published the world over and will not be easily shed.

That’s what the Edmonton Journal published today, and they’re absolutely right. I’m not denying the numbers, but I am saying there’s a lot more to crime in Edmonton than 34 homicides in 2011.

I don’t really have any plans for the website, so I’d love to hear your suggestions. Karen asked about comments today, so I added Disqus to the page. How do you think it should evolve? Does it have life beyond today, or is it a single-serving website?

More importantly, what would make the discussion better for you? What’s missing from recent coverage about homicides in Edmonton? And what do you know that others need to know? Let’s have a better discussion about crime in our city.

Edmonton’s Homicide Rate: How much has changed in 30 years?

By Mack D. Male ·

Reading that we’ve had 28 murders so far this year in Edmonton is disheartening, as others have noted. And without a doubt something needs to be done to understand why this happening and what we can do to stop it. But has the picture really changed all that much from previous years?

Our homicide rate (the number of homicides per 100,000 people) currently sits at roughly 2.41. That compares to Winnipeg’s 2.08 (they have had 16 murders so far this year). If we extrapolate for the rest of the year, we’d finish with a homicide rate of roughly 4.82. That would indeed be our highest ever. However, a rate that high has only been experienced in large cities twice in the last 30 years:

Given that history, I would be shocked if we finished 2011 with a homicide rate above 4.8 (which would equate to 56 murders).

Here’s the average homicide rate for each of those cities:

And here’s what the rate looks like from year to year (it appears Montréal has experienced the most steady decline – we should find out what they did):

As for the title of Murder Capital of Canada – that distinction clearly goes to Winnipeg. It has led large cities in murders more in the last 30 years than any other:

In recent years, it has generally been Winnipeg #1 and Edmonton #2, or vice versa.

It sounds bad: “we’ve had more murders in the first six months of 2011 than we did all of last year”. That’s the kind of statement that will spur us into action. But I don’t think the situation is really all that different from previous years.

The other negative side effect of all of this is the knock on Edmonton’s image throughout Canada and around the world. Countless stories have been written about our homicide rate. I was interviewed by CTV about this today. I said that the words ‘homicide’ and ‘murder’ have been mentioned by Edmontonians on Twitter about 1200 times in the last month or so. What I didn’t get to do in the interview was compare that to previous years:

The absolute number of mentions is higher this year than it was in the last two years, but so is the total number of tweets overall. So I normalized the data. If the same number of tweets had been posted in June 2009 as were posted in June 2011, the words ‘homicide’ and ‘murder’ would have been mentioned more two years ago than today. All this to say: Edmontonians are talking about this topic, but perhaps not more than they have in the past. I would guess that other Canadians are talking about our homicide rate more than is normal, however.

UPDATE (8/5/2011): I updated the second paragraph to better reflect the way Statistics Canada calculates homicide rates, so that the numbers better align with the rest of the post. I had originally stated that extrapolating for the rest of 2011 would result in a homicide rate above 5.0, when it should have been 4.8. My argument remains the same – statistically speaking, that is very unlikely.

What’s next for Edmonton Stories?

By Mack D. Male ·

The last time I wrote about Edmonton Stories, I questioned the value of the initiative. Here’s what I wrote back in September:

I think Edmonton Stories is a great concept, and I’m glad to see that Edmontonians are contributing stories. The project was created to help market the city elsewhere though, and I don’t think it is accomplishing that yet.

I didn’t see any connection between the fantastic collection of stories that Edmontonians had contributed to the site and the marketing of Edmonton to others. Based on the reaction to that post, I don’t think I was alone in wondering what the next step was for Edmonton Stories.

Last week I sat down with Mary Pat Barry, Communications Branch Manager at the City of Edmonton, to try to get an answer to that question. We talked for about an hour in her office at City Hall, looking at the website itself, statistics, a case study, and marketing materials. The fact that I had been critical of the project in the past didn’t seem to bother Mary Pat. Not because she didn’t care, but because she was so excited to convince me of the value of Edmonton Stories. She could see the bigger picture, and she wanted me to see it too.

First, here are the latest statistics (May 14, 2009 to January 31, 2010):

  • 272 stories posted
    • 176 user generated
    • 55 containing video
    • 5 containing audio
    • 6 non-English language stories
  • 515 comments posted (100 stories have comments)
  • Users in 3,929 cities from 162 countries have visited the site
  • Total Visits: 203,685
  • Total Unique Visitors: 162,313
  • Total Page Views: 542,488
  • Time on Site: 00:01:42
  • 59.3% of visitors came from outside Edmonton

The statistics have also been broken down into two phases: the contesting phase (May 14 to September 15) and the post-contesting phase (September 16 to January 31). The number of visits and page views have both declined from the first phase to the second, but after talking to Mary Pat, I’m not sure that matters much.

At its core, Edmonton Stories is all about labor and visitor attraction. It exists because the old or standard ways of attracting skilled labor or visitors to Edmonton either are not very effective, or are very expensive. It exists because the best people to share why Edmonton is a great city are Edmontonians themselves. With that in mind, I think it’s useful to think of Edmonton Stories as a two-stage project:

  1. Gather stories from Edmontonians
  2. Attract labor and visitors using those stories

Mary Pat said she was “awed” with regards to the first stage. That so many Edmontonians took the time to write and share their stories is not something to take lightly. The collection of stories is a great asset.

The second stage is the answer to what’s next. Instead of just explaining it to me, Mary Pat showed me a recruitment partnership case study with the Edmonton Police Service (EPS).

In the fall of 2009 EPS was set to launch a recruiting initiative in select locations in the United States (Seattle, Cleveland and New York City). Confident that the EPS Recruiting Unit could effectively extol the attractiveness of the police service and the work it demands, EPS turned to the City of Edmonton for advice on how they might promote Edmonton as a potential home for recruits and their families.

The City of Edmonton’s solution? Edmonton Stories. The idea was to use the content on EdmontonStories.ca, the personal, tangible experiences of real people, in a targeted way to help EPS recruit new members. I remember reading about the recruitment efforts, but the news articles never mentioned that Edmonton Stories was involved. Here’s what Edmonton Stories did to help:

  • Built a dedicated page featuring stories written by Edmonton police officers: http://www.edmontonstories.ca/eps
  • Created a guide for on-site recruits describing how best to use the dedicated page
  • Produced branded “conversation cards” to hand out at hiring fairs
  • Promoted the dedicated EPS page on Twitter, Facebook, and Google AdWords.

The experiment was a great success. Edmonton Stories had 6.7 times more visitors from Cleveland after the recruitment fair, and 8.1 times more visitors from New York City (the first city, Seattle, was sort of used to figure things out). According to candidate surveys, 74% had not considered Edmonton as a place to live before the recruitment fair, while after, 76% reported they would likely or very likely relocate to Edmonton, and 84% planned on submitting an application to EPS within the next six months. Most importantly, EPS received an “unprecedented” number of detailed applications from potential recruits met at the recruitment fairs. The total number is 6, but for an application process that can take 18 months, that’s seen as very successful.

It’s difficult, of course, to separate the effect Edmonton Stories had on the campaign from the rest of the EPS recruitment efforts, but those involved feel Edmonton Stories had a significant impact.

The City of Edmonton can now take what was developed for the EPS and apply it to other industries. They can provide specific industry stories, the recruiters guide, conversation cards, and much more to recruiters to help attract talent to Edmonton. The stories that Edmontonians have shared are finally being put to use.

I asked Mary Pat if the focus on helping recruiters would take away from maintaining the website itself. While she conceded that less effort has been put into attracting new stories, she said that the website certainly remains a focus. She highlighted two things – translations and a redesign. The team is working on 19 languages for 36 stories, with 10 languages available at launch. The translations take time, because Edmonton Stories works to get approval from each of the authors before posting. The redesign, live as of today, brings a fresh look, a news section, new ways of discovering stories, and tighter integration with social media services.

I think that asking whether or not Edmonton Stories is delivering a return on investment is still a fair question. However, it’s clear to me now that there’s direction and a way for the site to deliver on its core objective of attracting labor and visitors to Edmonton. I think the EPS case study is exciting, and demonstrates that Edmonton Stories can provide value.

Edmonton Sun violates the EPS Crime Map Terms of Use

By Mack D. Male ·

Back in July, the Edmonton Police Service launched its Neighbourhood Crime Mapping site. Like most people I was quite enthusiastic about the site, until I read the terms of use and realized how restrictive they were. Basically you can look at the numbers, but you can’t do anything with them (such as publish them on a blog). The Crime Mapping site is not open data. I emailed back and forth with the EPS, and was told that they wouldn’t be changing the terms of use. And, they haven’t.

That didn’t stop the Edmonton Sun, however. They apparently ignored the terms of use altogether, and published an article on December 20th summarizing a number of statistics from the website:

Some of Edmonton’s roughest neighbourhoods faced markedly fewer crimes in 2009, according to police statistics.

The statistics came through a new crime mapping system launched by Edmonton police last summer.

I had asked for permission to do something similar and was turned down. After reading the Sun article, I emailed the EPS to find out if the terms of use had been changed (despite the text on the website staying the same). Here’s what Acting S/Sgt. John Warden wrote back:

The Edmonton Sun did not have the EPS’ permission to use the information from the Crime Mapping website and the EPS is dealing directly with the Edmonton Sun in relation to this.

I emailed back a couple of follow-up questions, but have not yet received a response. The Edmonton Sun article is still active on the website, so I’m not exactly sure what “dealing directly with the Edmonton Sun” means.

I’m annoyed by this, obviously. Was it an honest mistake? Maybe. Is it a case of a large media organization getting off the hook? Maybe. Will it happen again? Probably. No one reads the fine print, we all know that.

I don’t think the current terms of use is appropriate, and I strongly urge the Edmonton Police Service to change it.

EPS responds to my query about the Crime Mapping terms of use

By Mack D. Male ·

Last week I posted about the new Crime Mapping site launched by the Edmonton Police Service (EPS). One of my criticisms of the site was the very restrictive terms of use or disclaimer that you must agree to before you can use the site. In particular:

While it is acceptable to pass the website link on to others in your community, you will not share the information found on the website with others other than with members of the Edmonton Police Service or other law enforcement agencies; and

You will only use this website and the information in it so you can inform yourself of, and participate in, this community policing initiative;

This is problematic because it effectively means that you can’t do anything with the data that EPS has now made available. You can look at it using their site, but you can’t then blog about that data, or add it to a PowerPoint presentation.

I emailed a request for clarification and received a response from Amit Sansanwal, Criminal Statistics Coordinator at EPS. I asked for and was granted permission (by their legal department) to publish his response:

The EPS views the Neighbourhood Crime Mapping website as a valuable addition to our community policing initiative.

The EPS, however, is of the view that this tool can only be effective and achieve its community policing objectives if people seeking the information visit the Neighbourhood Crime Mapping website directly themselves.

By visiting the website, hopeful participants in this EPS community policing initiative can learn about what kind of information is available to them (e.g. crime prevention and partnership programs) and how it fits within this program.

We appreciate your interest in this program and hope that you tell others about the existence of the Neighbourhood Crime Mapping website.

In a later email, Amit pointed out that the current preferred way to get EPS statistics is through Statistics Canada.

The crux of their position, if I understand it correctly, is that they don’t want people looking for crime statistics to come across an inaccurate or malicious source. That seems reasonable. The problem is that such a position assumes people are actively seeking the information. By opening up access to the data and allowing others to make use of it, they can potentially reach far more Edmontonians, not to mention the benefits that could come from mashups or other data visualizations. Furthermore, it seems as though they just want to force people to use the Crime Mapping site so that they can promote additional programs to users.

The Crime Mapping site is fun to look at, but I would argue its utility is restricted by the current terms of use. Unfortunately, it doesn’t look like that’ll be changing any time soon.

Edmonton Police Service (EPS) Crime Mapping tool now online

By Mack D. Male ·

Back in June we learned that the Edmonton Police Service was planning to launch a new website that would enable citizens to find crime statistics for their neighbourhoods. This afternoon, the EPS Crime Mapping tool went online, and it does just that. You can search for stats on eight types of crimes in any neighbourhood across any time period since 2007. From the press release:

The new crime mapping tool will provide members and citizens with a better understanding of what is going on the neighbourhoods they work and live in.

I’ve been playing with the site today, and I like it. There are pros and cons, however.

How It Works

The first step is to agree to the disclaimer – more on that in a minute. Next, you pick the crimes you want statistics for. The eight types include assault, break and enter, homicide, robbery, sexual assaults, theft from vehicle, theft of vehicle, and theft over $5000. Third, you pick the neighbourhood – there are 357 listed in the system. Finally, you select the time period. There are some quick selections such as yesterday or the last 30 days, or you can enter any two dates. Click “Show Crimes” and your neighbourhood appears on the map, covered in colored dots to represent the reported crimes. Here’s what Oliver looks like for the last 30 days with all crime types selected:

There’s also a “View Statistics” tab above the map that will show you a table for the last three years broken down by month, with a graph below that.

The Good

There are some really good things about this site. First and foremost, the data is excellent. I’m glad that they included everything up-front, instead of doing a test release or something to start. Second, it’s built using Google Maps. This is a big win for EPS – it’s a stable technology that Google is continually making better, and I would guess that most Edmontonians are familiar with it. Third, it’s fast. Almost as soon as you click the button, your stats appear.

The Bad

There are two things about the site that I don’t like. First is the disclaimer – it’s too restrictive. These two points in particular are problematic:

While it is acceptable to pass the website link on to others in your community, you will not share the information found on the website with others other than with members of the Edmonton Police Service or other law enforcement agencies; and

You will only use this website and the information in it so you can inform yourself of, and participate in, this community policing initiative;

That effectively means you can’t do anything with the data. This is in direct contrast with what the press release would lead you to believe:

Providing our citizens with the real picture of neighbourhood crime is the first step in engaging them to do something about it. Members of the public will be better equipped with knowledge to work collaboratively with the EPS to reduce and prevent crime.

What’s the point of making the data available if you can’t do anything with it? Why can’t I blog about the crime stats in a particular neighbourhood? Or mash the crime stats up with some other data? I challenge the notion that simply being able to see the dots on a map equips me to do something about crime in my neighbourhood.

I’ve emailed the feedback address listed on the site asking about this, but I haven’t yet received a response.

The second bad thing about the site is that while it does make data available, it does so in an opaque and closed way. If Edmonton is going to become an open city (with respect to data), sites like the crime mapping tool need to provide information for multiple audiences. One is the average citizen who is happy to click around on the map. Another increasingly important audience is the creative professional who wants to do something with the data, and needs it in a machine-readable format such as a CSV or XML file.

The Undocumented API

The first thing I did after testing the site with my neighbourhood was poke around for clues about where the data comes from. It didn’t take long to realize that there’s a JSON web service behind the application. You can access it here. It’s probably not meant for public consumption, but it’s there and it works. I was able to throw some code together in about 30 minutes to get data out of the service. While it would still be good to have static data files available, the API largely negates the con I mentioned above. As it is unofficial however, who knows if it will remain active and working, so enjoy it while you can.

Final Thoughts

Overall I think the Crime Mapping tool is excellent. We need more applications and services like this, though with less restrictive terms/licensing and easier-to-access data. Kudos to EPS for building this, and let’s hope they improve it.

UPDATE: There are more details in this article. For instance, the tool apparently cost $20,000 to build, and is automatically updated each morning.