Tag Archives: wireless

Review: WIND Mobile Data Stick

By Mack D. Male ·

Back in May I was contacted by a company representing WIND Mobile to see if I would be interested in test driving a data stick for free. I don’t often get contacted for things like this let alone accept them, but I liked the idea of the mobile data stick given my interest in wireless technology so I accepted. This was the pitch:

We’d like to offer you a free WIND Mobile Data Stick with two months of unlimited service to help you stay connected wherever you go. Your readers look to you to stay informed on the latest tech trends and Edmonton happenings – so whether you’re writing from this year’s Fringeopolis, or you want to share a new social media trend with Edmonton’s blogosphere while you’re on the go, if you’re in a WIND Zone, you’ll have access to the internet – and to your readers. All we ask in return is that if you like it, tell people about it.

I said I’d write about it either way, hence this post!

The data stick arrived right at the end of May, and I used it a few times throughout June and July. Setup was really simple – I was up and running in a matter of minutes (I didn’t have to do any activation steps, that was already taken care of). The main task was to install the software. The USB stick itself is manufactured by Huawei and the software they provide is pretty generic, it just gets branded for each carrier. I really dislike installing any extra wireless software on my computer – I prefer to let Windows handle everything. Aside from the dated Windows XP look however, the software thankfully didn’t cause any problems.

Clicking ‘connect’ was all that was required, though I did find it useful to look at the statistics from time to time. As you can see it has the ability to send text messages as well (after all, the data stick runs on the same network as your cell phone). I didn’t use that functionality – it seems kind of unnecessary when my phone is never far away!

I purposefully avoided doing any detailed speed tests with the data stick. If I were to buy one, I wouldn’t be downloading torrents or anything like that, so I figured I’d just test my “normal usage”. That means things like email, Twitter, Facebook, blogging, etc. In general, I was happy with the performance!

The first time I used the data stick was at the Questionmark office, actually. We were in the process of moving from the 8th floor to the 5th floor, and we had all kinds of issues getting our Internet connection moved. And once it did get moved, it would drop all the time! We got it all resolved eventually, but I used the data stick quite a bit while waiting for a technician to show up, so that worked out well.

Not long after that, Sharon and I were guest speakers at a Travel Media Association of Canada retreat focused on social media. I think I could have connected to the wireless they had arranged, but it was easier to just use the data stick. With lots of browsing and demos, the connection worked really well! I never had to wait longer than normal for something to load. The only odd thing I noticed was with geo-location – Twitter would identify my location as Vancouver rather than Edmonton!

The first time I used the data stick for tweeting/blogging was June 11 at TEDxEdmonton 2011. If you were there, you probably saw me down front in the middle, live-tweeting the presentations. There wasn’t any wi-fi available so having the data stick really came in handy. I could have tweeted from my phone I guess, but looking up links, videos, and the other stuff I was including is just so much easier on a laptop. All of that went really well, but I ran into issues when I tried uploading photos to Flickr. The upload speeds were abysmal, and I eventually gave up and plugged in to a wired connection during the breaks.

I also found the data stick useful in a couple of volunteer situations. I am the secretary on my condo board, and we have meetings in our shared room on the main floor. It doesn’t have wi-fi so it was handy to have the data stick to get access to download files and look things up! Another situation was during a meeting for the new Slow Food Edmonton site that I am developing (no it’s not up yet). We were at Credo which usually has excellent wireless, but for whatever reason on that day it wasn’t working. I was able to connect with the data stick though and continue with the meeting as planned.

Final Thoughts

As I mentioned above, I was really pleased with how easy it was to setup and use the data stick. For my “typical usage” testing, the performance was great. I just wouldn’t upload photos!

The thing is, on most days I’m never far from a wi-fi connection. My home office, the Questionmark office, Credo, Transcend, etc. – they all have good wi-fi connections. While it was certainly useful to have the data stick available for those times that I didn’t have wi-fi, I don’t think I’m on the go often enough to justify it.

Free Wireless Internet Lands at the Edmonton International Airport

By Mack D. Male ·

Since 2004, the Edmonton International Airport has offered wireless Internet access, for a fee. As at many other airports, it was operated by Boingo. Unless you were already a Boingo subscriber, it just wasn’t worth it to get connected for an hour or two, and many people griped (myself included) about the lack of free wi-fi at the airport, especially as other airports increasingly offered it. Starting today, passengers have one less thing to complain about: EIA now offers free wi-fi access throughout the entire airport!

I wanted to learn more about the service and how it came to be, so I sat down with Reagan Winchester, EIA’s Director of IT, to find out. He was quite excited about the free wi-fi, even though it was a challenging project to implement. We started with some background.

It turns out that there wasn’t any broadband Internet access at EIA until Reagan’s team brought in two very large connections from Shaw and Telus. Once those were in place, EIA built a mini DSL network, and started selling access to its tenants in order to recoup the costs (one of its customers was, of course, Boingo). That worked, but everyone still managed their own hardware and services. Over time, it became clear that the many separate networks that existed at EIA (security, flight information, etc) would be better served if they were integrated, running off the same infrastructure, without each tenant having to worry about hardware and maintenance. So EIA started building out a Campus Area Network. Importantly, wi-fi was a key component of the network. With that infrastructure in place, the primary technical hurdle to offering free Internet access went away.

Another hurdle was convincing management that EIA should be offering something for free that previously they had been charging for. Under the deal with Boingo (which expired in June 2009), EIA made only a little bit of money. Boingo installed the access points and managed everything, so they kept most of the revenue. Now with its own wireless access in place, EIA had a few options: offer its own paid wireless, offer ad supported wireless, or offer completely free wireless. One of the tools they used to make that decision was the Airport Service Quality survey results. If you look at ASQ scores, Canadian airports with free wi-fi (like Vancouver) are in the top ten in North America with an average score of 3.61/4, whereas airports with paid wi-fi are in the 20-30 range with an average score of 3.06/4. Of all the different categories that airports are scored on, EIA performed worst compared to others in wi-fi category. So that made it clear that by offering free wi-fi, EIA could improve its ASQ score quite a bit. Further investigation revealed that airports with ad supported wi-fi scored 3.59/4, so the ability to have a little bit of cost recovery and still improve ASQ scores meant that in the end, EIA decided to go with ad supported wi-fi.

The new wireless network itself is managed by EIA, with the gateway and public facing stuff being provided by Boldstreet (the same company that Starbucks and Second Cup use at their locations). Boingo has at least 36 Cisco Aironet access points at EIA, but they’re old and only support 802.11b, so they’re pretty slow (they’ll remain accessible until August 31, 2010). EIA is using Meru access points (with Foundry hardware on the wired side), which support 802.11 a/b/g/n, and there are 31 deployed throughout the airport currently. That’s just a fraction of the more than 300 that they plan to install! The idea is to have VOIP-level wireless, which means three overlapping access points, with five bars everywhere. I tried connecting in the tower (which doesn’t have any access points currently) and I got four bars, so I was quite impressed!

To connect to the free wi-fi, look for the EIA_FREE_WIFI network. On devices like laptops, you’ll get presented with a splash screen that you need to login to. You can either choose anonymous access for 15 minutes (after which you go back to the splash screen and can choose it again), login with Facebook, login with your carrier account (Bell, Telus, Rogers, etc), or you can get a password sent to you via SMS. The authentication helps ensure that the network is not abused. On devices like cell phones that support voice over wi-fi, the authentication step can be skipped. There is no content or port filtering once you’re connected.

I’m really happy that EIA now offers free wireless Internet access. It’s such a positive thing for Edmontonians who are waiting to fly out, and for visitors to our city whose first impression is the airport. To celebrate, EIA is encouraging people to become fans on Facebook. If you do it before August 13, you’ll be entered to win a $1000 travel voucher, a 32 GB iPod, or free parking.

Congrats to EIA on making free wi-fi a reality!

Help Edmonton’s Free WiFi Project grow!

By Mack D. Male ·

free wifi project As some of you know, I’m involved with the Free WiFi Project here in Edmonton (along with Eric, Rob, and Stephen). We’ve been slowly progressing things, trying to figure out how we’d like to grow the project and spread free wireless Internet access across the city. There are a few initiatives in the works, but one I’d like to point out is that anyone can now order a community router from our website!

It’s pretty straightforward. Just head over to the Help Us Expand page to learn more about how the whole system works and what the costs and benefits are (each community router costs $60). When you’re ready, simply click the order link and follow the instructions. You’ll first have to enter some personal details, such as your name and address. Next you’ll be taken off to PayPal to make a payment to us. Finally, we’ll confirm the address we’re going to ship the router to. Within about a week you should receive a package from us with some simple instructions on how to connect your new community router!

Simple right? We’d love to have you join the network! If you give it a shot and have any feedback for us on how to improve the process, please let me know in the comments below or contact me. We want to make it as easy and painless as possible.

Stay tuned for more good news from the Free WiFi Project. As always, you can see a list of our current locations here. Thank you in advance for supporting us!

Telus and Bell team up, plan to roll out 4G

By Mack D. Male ·

Big news today in Canada’s wireless industry. Telus and Bell announced they are partnering to upgrade their wireless network to 3G nationwide, laying the groundwork for an eventual move to 4G. The move should put both companies on equal footing with Rogers, but playing catchup is expensive:

Although both companies declined to provide any clear insights to the cost of the upgrade, analysts expect it to be approximately between $750-million to $1-billion, split two ways between Bell and Telus. Mr. Entwistle said that initial capital expenditures for the new network are included in Telus’ original guidance of approximately $1.9-billion this year and is expected to be $750-million higher than historical levels in the following year.

I’m not sure how I missed it, but apparently rumors of this specific deal actually surfaced back in July. The first rumor, that Telus would switch to GSM, started back in January. The announcement today covers the launch of a network with High Speed Packet Access (HSPA/GSM). Bell and Telus hope to have the network ready just in time for the 2010 Vancouver Olympics. After that the goal is to move to LTE (4G), which is in line with the plans of most other carriers around the world.

Clearly this is great news for Canadians. Having a single network standard will bring cost benefits, and faster time-to-market for hardware. I’m looking forward to it.

Here’s the Telus press release, and here’s the Bell press release. Both are incredibly similar, though neither one mentions the other! I guess we should use the term “partnership” lightly.

Faster wireless, everywhere

By Mack D. Male ·

As a tech geek I’m interested in a lot of things, but I have a particular interest in wireless technologies. I want to have the ability to connect to the Internet wherever I go, using whatever device I happen to have with me. Despite the progress we’ve made in recent years, that vision is still a long way from being realized. A couple of things I came across recently look promising though.

The first is an article in MIT’s Technology Review, discussing research to make wireless faster:

One way to achieve faster speeds is to harness the millimeter-wavelength frequency of the wireless spectrum, although this usually requires expensive and very complex equipment. Now, engineers at Battelle, a research and development firm based in Columbus, OH, have come up with a simpler way to send data through the air with millimeter-wave technology.

Apparently they’ve been able to achieve speeds of 10.6 gigabits-per-second in a point-to-point field test, with antennas 800 meters apart. In the lab, they’ve demonstrated 20 gigabit-per-second speeds. Those are fiber-like speeds! Of course this wouldn’t work for blanket-wireless (like a cell network), but it could have some really useful applications.

The second article discusses a new study by market researcher In-Stat:

In-Stat said that more than 294 million consumer electronics devices with Wi-Fi shipped in 2007. But that number is quickly growing and will likely reach 1 billion by 2012. The fastest-growing embedded Wi-Fi segment is mobile handsets. By 2011, dual-mode cell phones will surpass PCs as the largest category of Wi-Fi devices, the In-Stat report said.

The phenomenal growth of consumer electronics devices is nothing new, but the takeaway here is that wireless Internet access demand is going to grow quite a bit over the next few years. After all, what good is a device with Wi-Fi capabilities if there is no Wi-Fi network available? This is good news for the Free Wi-Fi project.

A world with faster, more ubiquitous wireless Internet access is a world I want to live in.

Where do you want free wireless Internet access in Edmonton?

By Mack D. Male ·

free wifi Slowly but surely, the Free WiFi Project here in Edmonton is growing. We’ve added a number of new locations over the last week, including Boston Pizza on Jasper Avenue and 106th Street, Boston Pizza in Mayfield Common, and Transcend Coffee on the south side which just went live today. And despite being down for much of the week, our nodes at the Fringe are back up and should remain that way. We’ve learned quite a lot with that particular setup!

We need to expand the network to make it more useful and to fulfil our vision of free, accessible wireless Internet access for all Edmontonians. We’re actively working on that, checking out potential locations and getting some marketing information together. Still, I figure a little informal market research can’t hurt! So I’m asking you – where would you like to have free wireless Internet access in Edmonton?

I’m curious to know where you want to use it. We think cafes, restaurants, and similar locations are the most obvious, but maybe we’re missing something? We have received a few suggestions already, such as the Legislature grounds and more mobile setups like the Fringe.

Leave a comment here with your suggested locations, or use our contact form! Thanks!

Wireless Internet at the Edmonton Public Library

By Mack D. Male ·

edmonton public libraryI’m not entirely sure what a “library of the future” might look like, but I’m certain it would have readily available wireless Internet access. Actually that idea isn’t very futuristic at all – many libraries now offer free Wi-Fi service to patrons, such as the Edmonton Public Library (EPL).

Launched in early February, the EPL’s wireless Internet service is available at almost every library branch in the city (Lessard and the temporary Idylwylde location being the only two exceptions). In its first five months of operation, the service has seen nearly 7500 sessions with an average of 450 sessions per week in June. Via email I was able to find out some additional details about the service from Lachlan Bickley, Acting Director of EPL’s eServices.

Like the Next Gen wireless service, the EPL’s wireless runs atop existing infrastructure. Wireless network traffic runs over an IPSec/GRE tunnel and eventually makes its way onto the Alberta SuperNet. The service is currently limited to 250 users per branch, and each user is restricted to 500 KB/s of throughput. Web content itself is not filtered, but only the HTTP, HTTPS, and FTP protocols are allowed. The EPL chose Aruba Networks to provide the equipment for the service. They are capable of supporting 256 access points in total, or 128 redundant access points. The EPL is currently using 52 and expect to add an additional 30 over the next few weeks. They constantly monitor the network and will make adjustments wherever necessary to ensure reliable access.

Initial costs included the purchase of hardware and software, as well as installation. Ongoing costs are minimal aside from annual support agreements with Aruba because the network needs to be up and running to support internal administration anyway. Again, this is very similar to the cost structure of Next Gen’s Wireless Edmonton.

Lachlan told me that the EPL wanted to enable customers to access library services using their own wireless devices for convenience, and to reduce demand for wired public workstations. I suspect another reason for launching the wireless service was to keep up-to-date with other libraries around the world.

If you have a library card, you can sign on for an unlimited connection time. Otherwise you need to request “guest access” by speaking with staff at a service desk, who will set you up with 3 hours of connection time. I’ve tried the service a few times at the Stanley A. Milner library downtown using a library card, and I found it fast and reliable. The connection worked quite well in the Second Cup on the corner too.

Kudos to the Edmonton Public Library for offering this service. I look forward to seeing how it evolves.

Ten days until Edmonton’s first BarCamp

By Mack D. Male ·

barcampedmonton In just ten days, Edmonton’s tech community will converge at the World Trade Centre downtown for BarCampEdmonton1. Our recent DemoCamps have been extremely successful, and this is another great way to help the community grow:

Barcamp is an ad-hoc gathering of people in and interested in the Edmonton tech community. BarCamp is a series of loosely scheduled 20 minute presentations/discussions about whatever the community is interested in.

We are planning on having three different presentation rooms, as well as a couple of discussion rooms/areas, a “business” room, a “tech” room, and a “misc” room. Ultimately the topics will be whatever the community want them to be.

That’s the spirit of BarCamp – community driven!

I’ll be helping Eric setup free wireless at the venue. It’s a topic I’d love to talk more about – the state of wireless in Edmonton. I’d also love to talk more about Twitter, especially considering my talk at last month’s BarCampCalgary was very well received.

I’m hoping for a good turnout full of both new and familiar faces. Here are all the details:

WHO: You!
WHAT: Edmonton’s first BarCamp!
WHERE: Edmonton World Trade Centre, Floor 6 (600-9990 Jasper Avenue)
WHEN: Saturday, July 19th, 2008 from 10am until 4pm
WHY: Meet new people, learn new things, have a great time!

Unlike with DemoCamp, we need you to sign up for BarCamp. Do it soon before space runs out! Bring your ideas, your gadgets, and your enthusiasm. See you on the 19th!

More than 100,000 have used Meraki’s Free the Net

By Mack D. Male ·

meraki VentureBeat is reporting today that more than 100,000 people in the San Francisco area have used Meraki’s Free the Net WiFi service. That’s good news for the city, considering the much-talked about Earthlink service was abandoned. Maybe the business model is the reason:

Unlike Earthlink, Meraki isn’t seeking the city government’s financial support or approval, and it isn’t looking to make money from the network, either. Instead, [Chief Executive Sanjit Biswas] describes Free the Net as a “testbed” and showcase for the company’s wireless technology, which Meraki then sells elsewhere.

The company also runs local ads, but apparently doesn’t make any money from them.

Wireless is something I hope to talk more about at the upcoming BarCampEdmonton1. I would love to see a wireless service in Edmonton with over 100,000 users. I think the Meraki approach (not relying on the government) is probably the best way to accomplish that.

My friend Eric is going to be enabling WiFi at BarCampEdmonton1, so if you’re interested in learning more about how Meraki and Open Mesh work, definitely come down and ask some questions! We’d love to show you how it works.

And if you’d like to help expand the network in Edmonton, check out wirelessedmonton.ca.

City-provided Wi-Fi project to continue in Edmonton

By Mack D. Male ·

wireless This morning I attended an Edmonton City Council meeting along with Eric. I had never been to a council meeting before, so the whole process was rather interesting and at times even entertaining. That said, I wonder how they get anything done! Item E1 was titled “City-Wide Wireless Internet and Wi-Fi Service – Pilot Project Internal Evaluation” and was marked on the agenda as “time specific, first item at 9:30 AM”. They finally got around to it at 10:30 AM.

Two members of Next Gen Edmonton joined a representative from the city’s IT branch to provide council with an overview of the report on Wireless Edmonton that was published on May 15, 2008. I haven’t actually seen the report, but it outlines the following information:

  • The first eZones were established at City Hall, Churchill Square, Kinsmen Sports Centre, and Commonwealth Sports and Fitness Centre
  • Usage is increasing and currently averages 250 users per day with an average connection time of 30 minutes
  • Public feedback has been generally positive, and indicates a demand for expansion of the service
  • Marketing efforts have been largely word-of-mouth, supported by media coverage, signage, and brochures
  • Ongoing annual operating costs are estimated at $1000 per eZone
  • Setup costs for each new eZone are estimated at $20,000

The current service is built atop the City of Edmonton’s existing Internet infrastructure, which is how they can keep costs fairly low (Eric and I still think it’s too expensive though). That means that future eZones could quite easily be setup at any City-owned location that has Internet/wireless already for administration purposes. Other potential expansion sites include transit corridors (LRT and/or high priority bus routes) and mobile units that would travel to smaller festivals and events.

The council passed the following recommendation/motion:

  1. That the City continue to provide and promote publicly accessible Wi-Fi (Wireless Edmonton) service at Main Floor City Hall, Sir Winston Churchill Square, Kinsmen Sports Centre and Commonwealth Sports and Fitness Centre.
  2. That the City continue to explore opportunities to expand the Wireless Edmonton service where existing City network infrastructure is available and where there is a public interest, as outlined in the May 15, 2008, Corporate Services Department report 2008COT002.

There wasn’t too much discussion, but a few interesting questions were raised:

  • Councillor Ben Henderson asked about the quality of the service, noting that the current practice of filtering means that common services such as email do not work for many users.
  • Councillor Karen Leibovici questioned the business case, and wondered why the city should provide such a service when Telus, Rogers, and others already provide similar services for a fee.

I think Councillor Henderson’s question is extremely pertinent. What’s the point of offering the service if you’re just going to cripple it? I’m definitely in favor of getting rid of the filtering.

Councillor Leibovici’s question is responsible, but largely misses the point in my opinion. The city isn’t operating the wireless service to turn a profit, but rather to facilitate indirect returns. The productivity gains and everything else that comes along with having free wireless is what really matters.

The IT representative (didn’t catch his name…might have been Stephen Gordon, who is Manager of Operations) made a really great point. He said that offering the wireless service is important for Edmonton’s credibility. There’s an expectation that world class facilities have Wi-Fi available, and Edmonton needs to live up to that expectation if it wants to compete on the world stage.

The presentation today made it clear that the City of Edmonton doesn’t want to compete with commercial providers of wireless Internet access. Instead the city can serve a particular niche, offering service in public locations that commercial providers would probably ignore (such as the library). I think that makes sense.

I think more needs to be done to improve the state of wireless in Edmonton, but it doesn’t have to fall on the city. There’s definitely opportunity for the private sector to get involved. I’m glad the city is doing something though, and I look forward to the expansion of their eZones.