Robert Scoble is always talking about the power of RSS, and even though it all sounds great, it’s just not the same until you experience it. And I just did. Yesterday I posted about pheedo and the changes they made that I didn’t like, or get notified about. I took the ad code out of my page and was generally just upset. I don’t like my page design being messed with.
Today, Adam Kalsey from pheedo left a comment on that post with an answer to my complaints and questions. He posted a link to a page describing how to customize the ad code. Wonderful move Adam, thanks so much! As a result, pheedo is back on my page, and just as Adam said it would in his comment, it looks better than ever! Thanks Adam.
That’s the power of RSS. Of conversational software. A better experience for customers, and the power to do better for companies.
MasterMaq's Blog 