Edmonton Stories

The City of Edmonton just launched a new campaign called Edmonton Stories. The goal of the campaign is to offer citizens an opportunity to share their stories about Edmonton with one another, and with people around the world. These stories will then be used in targeted marketing to attract labour and visitors to the city. There are two aspects to the campaign – the Edmonton 2030 video/vision that was unveiled at last week’s State of the City address, and the EdmontonStories.ca website.

I was fortunate enough to be invited to an Edmonton Stories preview earlier this week with a dozen or so other community members. Project lead Mary Pat Barry took us through some background information and a walk-through of the website. She explained that the City has done a lot of research into how Edmonton is perceived both internally and externally, and they found a big discrepancy. It turns out (according to their survey data at least) that Edmontonians view their city far differently than people who live elsewhere do. In fact, it’s almost the exact opposite. And across almost all measures, Edmontonians view their city positively. Hence the push to get Edmontonians to share their stories.

Here’s how it works. They’ve seeded the website with roughly 60 stories covering a variety of topics. Anyone can go on the site and submit a story of their own. All entries are moderated, but the goal is a turnaround time of less than 72 hours for each one to be posted. In addition to text, you can attach images or video. Currently the site is focused on the city itself, but the entire capital region is a goal and input is not currently limited to any geographic area (in fact, “Calgary” was the default in the demo…minor glitch I’m sure). I haven’t been able to try it it yet, but posting a story looked simple enough in the demo.

Roughly $1 million was approved last year for the 2009 campaign. Most of that money is being spent on the website and the team of people who will manage and curate it. The website was built by Parcom Marketing Inc. and Yellow Pencil, and will be managed by the City of Edmonton and Parcom. I think it’s very attractive and well designed, but it’s not without flaws. For instance, there is now an RSS feed, but you really have to look for it. Also, there should be one for each category. I’m sure everything will be sorted out shortly, however.

I think the City is on the right track with Edmonton Stories. Despite being yet another place to create content, I can see how it serves a specific purpose. There are probably a significant number of people who have a story or two about the city to share, but not enough to warrant creating a blog. Edmonton Stories gives them a place to share a few things.

That said, I think Edmonton Stories faces some challenges:

  • Getting people to post stories is the key challenge. Will enough Edmontonians head over to the site to share something?
  • Ensuring stories are shared over time is another issue. To continue to have an impact, the site can’t go stale.
  • Maintaining a certain quality will be a challenge. What if many of the submissions are just a few sentences long? On the flip side, what if a story is clearly a marketing piece for a business or other organization? The moderators have their work cut out for them!

Not insurmountable, but challenges nonetheless.

Edmonton Stories is a more creative approach to the problem of how to market our city than the typical branding/marketing campaign, so kudos to the City for the concept. Now we’ll see how successful it is, and if it resonates with Edmontonians or not.

Take a look at the site and read the about page. What do you think? Also, you can follow @edmontonstories on Twitter.

UPDATE: There are more details on the campaign at the City of Edmonton website.

Recap: DemoCampEdmonton7

Another successful DemoCamp is in the books! Tonight was our seventh here in Edmonton. I didn’t actually count the attendance this time, but I’d say it was a bit less than DCE6. Still a strong turnout and some great demos. Tonight we did something new as well – a “hack” demo. The idea is to show one really rough project at each event. Reg and Sean started things off with TwitClipper, a bookmarklet service to tweet highlighted text via Twitter’s OAuth API. Impressively, it was built on the 3-hour drive down to Calgary for their last DemoCamp!

We had five demos tonight:

  • Chris Olsen showed us LeagueSmart, a recreational sports league management application. It’s unique in that it attempts to get team admins and players involved in addition to the league organizers.
  • James Matsuba showed us IdleTime, a service that aims to help you make money with your spare time. It’s like Monster.com for part-time and one-off jobs. You can both search for and post jobs.
  • Shawn Abbott showed us one of his portfolio companies, Tynt. They have demoed before, but now have a new direction and app called Tracer. It lets you see what people are copying and pasting from your site.
  • Andre Prefontaine showed us MapKat, a map-based service that lets you create a diary and slideshow of your trips and adventures.
  • Sean Healy and Joel Jackson showed us SnackPanda, or tried to. They had a bunch of technical issues, but essentially it’s an online ordering system for restaurants that do delivery.

The general feeling I got from talking to people afterward was that all the demos were fairly impressive. The favorite seemed to be Tynt, probably because of their slick “copy/paste heat map” which shows you the sections of text on your website that were copied the most. I thought IdleTime looked great too, a very polished UI.

Tweet of the night definitely goes to Graham Batty, who said:

Why does everyone always want to show us their signup page? They’re all the same. #democampyeg

So true. Perhaps we’ll have to incorporate that into the unofficial DemoCamp rules!

Two event announcements tonight: TransitCampEdmonton, taking place on May 30th, and BarCampEdmonton2, taking place on June 13th. Stay tuned for details on both of those!

Thanks to everyone who came out tonight. See you at the next event!

UPDATE: Rob Davy posted some videos of the evening here. Thanks Rob!

The Edmonton City Centre Airport debate on Twitter

Edmontonians have been debating the future of the Edmonton City Centre Airport (the “Muni”) for years. With a “final” decision expected next month, the amount of discussion has definitely increased lately. As part of my own research into the subject, I turned to Twitter. I’d like to share with you what I found.

I started with a data set consisting of all tweets posted by local users in 2009 that contained either the word “airport”, the hashtag #ecca, or both. From January 1st until May 11th, a total of 852 tweets matched that criteria. Next, I narrowed that data set down to tweets specifically about the City Centre Airport. I ended up with 225 tweets in total. Obviously this data set doesn’t include all tweets that might be about the airport, but I’d say it’s fairly representative.

The first thing I wanted to look at was the general sentiment among local Twitter users. Should the airport be closed or not? This required manually looking at each of 225 tweets and making a judgment call. To clarify, here’s an example of each:

  • Pro-Airport:dmac666: ATCO: We need the airport,  #ECCA keeps edmonton competitive. #yeg http://tinyurl.com/cusb9f”
  • Pro-Closure:eglinski: Shut down the Edmonton City Centre Airport. Please. #yeg #citycentreairport #ABLeg”
  • N/A:Carywill: Anyone know if there are websites that present the case for closing of #citycenterairport? #yeg”

Here’s what I found:

Anecdotally, these results seem accurate. The debate seems fairly balanced in the media and “on the street” in that there are roughly equal numbers on either side, so it should be that way on Twitter too.

Next, I looked at the quantity of tweets per month:

As you can see there was a big jump in April, and I suspect May will be close when all is said and done. It’ll be interesting to see if there’s a drop off in July.

Next, I wanted to know what people were linking to. There were 57 links inside the 225 tweets in the data set. Here are the top destinations:

Curiously, there weren’t many blogs in the results. I wonder if that will start to change?

Finally, here are the top ten tweeters (most tweets first): Carywill, dmac666, DebraWard, journalistjeff, AB_get_rich, davecournoyer, CityofEdmonton, michaeljanz, jdarrah, edmontonjournal.

Interesting data? Maybe. The ability to explore sentiments regarding local issues is of particular interest to me, and I’m going to look into that further in the months ahead.

Soon I’ll write up what I’ve learned and what my thoughts are on the ECCA issue.

Winter Light 2009 by the numbers

At tomorrow’s City Council meeting, John Mahon, Executive Director of the Edmonton Arts Council, will share the Final Report on Winter Light Festival 2009. This year’s festival is being described as successful, so the Community Services Committee will recommend:

  1. That one time funding of $450,000 from 2009 Council Contingency, to fund the Winter Light Festival 2010, be approved.
  2. That Administration, in consultation with Edmonton Arts Council, prepare a base funding budget submission of $750,000 for continuation of a winter festival.

Let’s take a look at some numbers from the final report (in Word format):

  • Beginning on January 8 and ending on March 21, 2009, Winter Light produced 9 events, supported 3 existing winter festival events, 1 City winter event, and produced 15 community workshops.
  • Roughly 12,000 people attended the 9 events produced by Winter Light.
  • Over 62,000 people attended all Winter Light related events.
  • The estimated impact on the local economy was $1.7 million.
  • A total of 55 local producers, marketers, artists and recreation workers were directly employed by Winter Light.
  • To continue with the model used this year, it will cost the city $750,000 in 2010 and $675,000 in 2011.
  • Private sector fundraising will attempt to raise at least 10% of the total budget to be used in 2011.
  • An audience survey showed 50% of respondents were between the ages of 30 and 45, roughly 15% were between 18 and 30, and 32% were aged 45 to 60.
  • Over 94% of respondents said “yes” to the question “Do you think Winter Light was a good investment for the city?”
  • The winterlight.ca website received 3 million visits in 3 months.
  • There were more than 800 print, radio, television, and website articles mentioning Winter Light.
  • Over 1500 people subscribed to the Winter Light mailing list.

And some numbers related to expenses:

  • Deep Freeze Festival received $27,000 from Winter Light.
  • Ice on Whyte received $15,000 from Winter Light.
  • Silver Skate received $37,000 from Winter Light.
  • Total revenue for Winter Light 2009 was $808,500 (all but $28,500 of which came from the City).
  • Total expenses were $807,672.
  • A total of $119,031 was spent on a marketing campaign which included outdoor advertising (billboards and buses), print advertising, radio advertising, and electronic advertising.

The report also includes a goals & aspirations assessment. Here’s a wordle of the report (with Edmonton, Winter, and Light removed):

Back in March I wondered if Winter Light 2009 was a success. I concluded that while the concept is sound, there’s lots of room for improvement when it comes to the execution. Final attendance numbers were much lower than originally estimated, which I think supports that argument.

The challenge for Winter Light 2010 (if approved) will be to increase attendance and impact without increasing expense. Hopefully a strong foundation was established this year for accomplishing that.

2009 Festival Volunteer Fair – May 13th

As summer approaches, the number of festivals taking place in the Edmonton area will start to increase! We’ve got some really great ones, including Capital EX, the Edmonton International Street Performers Festival (25th anniversary this year) and the Edmonton International Fringe Theatre Festival. You can find a full list at FestivalCity.ca.

All of these festivals require great volunteers, of course. That’s why Volunteer Edmonton is hosting another Festival Volunteer Fair on Wednesday:

This "one-stop festival volunteer shopping" experience is your chance to learn more about Edmonton’s diverse festivals all in one place and sign up to become a volunteer for one OR more festivals!

The event takes place on Wednesday, May 13th from 3pm to 8pm at the TransAlta Arts Barns (map). It’s completely free to attend, and you can take a look at the list of participating festivals here (warning: pdf). Last year around 20 festivals participated; this year, that number has grown to 32. Also new this year – increased marketing. I’ve seen posters and numerous online mentions of the fair, so I hope there’s a great turnout!

From the press release:

The estimated total number of volunteers required by all festivals is about 8,000 people. Statistics show that about 48 per cent of Edmontonians currently volunteer for a variety of worthwhile causes.

Let’s keep that percentage growing – tell a friend about the Festival Volunteer Fair!

Now a Certified ScrumMaster

A few weeks ago I attended a ScrumMaster training/certification course here in Edmonton, administered by Berteig Consulting. We’ve been using Scrum at Questionmark for a couple years now, and are continually trying to improve. I did a podcast interview with Michael McClenaghan back in March talking about some of the challenges we’ve faced along the way.

We recently decided that we should ensure knowledge about Scrum was consistent across the company, hence the training. Last week I received word that I am now an officially certified ScrumMaster!

Some of the key points about Agile & Scrum that were repeated throughout the training:

  • Agile is: learning
  • Agile is NOT: a defined method for delivery, nor a buffet of best practices
  • Scrum is a process that encourages learning!

In a way it’s kind of bizarre that you can be certified in Scrum, because I think you only get a handle on it after some experience – a three day training course probably isn’t enough, though it is a good way to get started.

In that regard, Scrum is kind of like social media – you can’t really be an expert in it because you’re continually learning, and the amount of experience you have is what really matters. Here’s another similarity:

Individuals and interactions are valued over processes and tools.

Social media is all about people and their relationships too!

Who knew Scrum and social media would have so much in common 🙂

Notes for 5/10/2009

Happy Mother’s Day! Here are my weekly notes:

Apple Cheddar Turkey BurgerStuffed PeppersAshtray on Whyte AveMack with Fat Franks Cheese DogFuss CupcakesChangeCamp Edmonton

Edmonton Notes for 5/9/2009

Here are my weekly Edmonton notes:

Edmonton’s State of the City Report 2008-2009

The City of Edmonton recently released it’s State of the City report for April 2008 – March 2009. It includes a summary of “civic programs and services delivered to meet the goals of City Council, representing the priorities of all Edmontonians.” Also included is a message from Mayor Mandel, information on the City Vision, the City’s Strategic Plan, and more.

Here’s a Wordle of the report with the words “Edmonton” and “city” removed:

You can see a larger version here, and a version with those two words included here.

State of the City Report 2008-2009

Questionmark Open House in Edmonton!

It might be hard to tell, but Twittering isn’t actually my day job! As some of you know, I’m a software developer for a company called Questionmark. Though the company is based in London, UK, we have a growing team here in Edmonton. We recently moved into a new office downtown, and we’d like to invite you to come check it out and get to know us a little better:

Date: Friday, May 15, 2009
Time: 4:00pm
Location: #806, 10080 Jasper Avenue (map)
Cost: Free

Feel free to stop by anytime after 4pm! We’ll have food, wine, beer, etc. If you’re planning to come, please RSVP by emailing me at mack.male@questionmark.com.

Also taking place that evening is the #twilightYEG Guest Bartender Friday, in support of the Royal LePage Shelter Foundation. It’s happening at Lux, which is right across the street from us, so join us for a drink at the office and then head over to Lux to support a worthy cause!

If you’re a local software developer, definitely stop by and say hello – we’re hiring!

Job Description for Software Developer & Open House Invite

Hope to see you on the 15th!