My love-hate relationship with Connect2Edmonton: Twitter & FriendFeed to the rescue?

connect2edmonton Connect2Edmonton (C2E for short) is a community website serving Edmontonians that launched on March 30th, 2006. On March 4th of this year it surpassed 3000 registrations, and announced that it receives 45,000 unique visitors per month. Those are pretty good numbers for a website all about Alberta’s capital city!

You can find all sorts of great stuff on the forums at C2E. Users post about construction projects, sports, new restaurants, you name it. Sometimes they simply post links to articles from the Journal or the Sun, other times users are breaking news at C2E. The wealth of frequently updated information on Edmonton is the main reason I love C2E.

Here’s what I hate about it: C2E looks and feels and smells like it was built in 1996. There are quite a few “Web 1.0” aspects to the site, such as the old school message boards, the lack of permalinks, and the horribly ugly URLs for the pages that do have permalinks. Instead of blogs, they have “columns”. Thank goodness the site has RSS, or I’d probably never use it.

For the moment, C2E seems to have an edge in that it has the community. I wonder how long that will last though? There are so many other up-and-coming services that could easily make C2E nothing more than a fond memory. Here’s a couple of examples that I’m involved with:

Edmonton’s Twitter Community
I still think that Twitter is changing the world, one tweet at a time. It’s transforming the way news breaks, and is making real-time conversations extremely public. Here in Edmonton we have a really strong Twitter community. We’ve had a Tweetupfollow us here – and we’ve loosely organized ourselves with things like the #yeg hashtag. Imagine if C2E users posted to Twitter with the #yeg hashtag instead of to the C2E forums! Others could reply without needing an account, they could get notifications to their mobile devices, through the API to other applications, etc.

The Edmonton Room at FriendFeed
Another thing I’ve created recently is the Edmonton room at FriendFeed. Anyone can join and start sharing messages, links, and of course comments and likes. And thanks to a recently added feature, I can add RSS feeds to the room so that entries automatically appear. So far I’ve added the Edmonton Journal and a couple of filtered blog feeds (such as the Edmonton tag on my blog). Again, this goes beyond C2E – instead of finding the Journal article and posting it to the forums, they automatically appear in the Edmonton room, ready for commenting and sharing. (I suppose I could add the C2E feed, but that’s beside the point.)

What both of these examples highlight, more than the “Web 1.0” look of C2E, is that it’s still a relatively closed system. Twitter and even FriendFeed are both much more open systems. They encourage data to be shared freely, and as a result, they are the platforms on which the news engines of the future are being built. Want an example? Check out NewsJunk.

I’m not saying that we need to abandon Connect2Edmonton. Instead, C2E should embrace Twitter, FriendFeed, and other services to make itself more open. C2E is a great service for the Edmonton community, but I know it could be so much better.

UPDATE (6/27/2008): I just tried to add the C2E RSS feed for Columns to the Edmonton FriendFeed room, only to find that the feed lacks datestamps, lacks authors, includes entries in a random order, and is otherwise useless. EPIC FAIL.

Talking Twitter at BarCampCalgary2

twitter I decided to fully embrace the idea of BarCamp on Saturday, and put my name down to do a presentation. I hadn’t planned to do one, and I certainly didn’t have anything prepared, so it was a “game-time decision” as I like to say. I figured I’d talk about Twitter, since I talked about it all the time anyway. I titled my talk:

Why Twitter Will Rule The World

Catchy right? Must have worked, because there were a lot of people in the room. I started with a brief overview and introduction, and then started showing some third party tools that make Twitter really useful, such as Summize and TwitterLocal. I also spent a little bit of time extolling the virtues of FriendFeed.

The best part of the presentation was the discussion. We talked about the signal-noise ratio of Twitter, and decided that there’s value in noise. We talked about spam, how Twitter breaks news, the scalability issues, and where we see Twitter going in the future. It was great, and the questions people asked definitely gave me something to think about.

Maybe I’ll lead a Twitter discussion at BarCampEdmonton in July. Definitely seems as though there’s interest.

Thanks to John Bristowe for letting me use his laptop (mine wouldn’t output to the projector for some reason). You can follow me on Twitter here.

I have seen the future and its name is FriendFeed

friendfeed Slightly dramatic title I suppose, but FriendFeed has been causing quite the stir on the interwebs lately. And for me personally, it’s where I have been spending an increasing amount of my online time. Along with Twitter (well, when it’s working) I find myself keeping a FriendFeed tab open in my browser at all times. Both services are quite addictive!

What is FriendFeed? Essentially, it’s an aggregator for everything you do online. After you create an account, you add services to it – Twitter, del.icio.us, Digg, Facebook, Google Reader, etc. FriendFeed keeps an eye on your services, and makes items from them available in your feed. For example, nearly as soon as you bookmark a page in del.icio.us, it’ll show up in FriendFeed. Here’s my little FriendFeed bio card:

Then FriendFeed takes the next step and lets your friends comment on or “like” your items. This alone has caused a lot of controversy, because it means there’s a lot of discussion happening on FriendFeed about blog posts that isn’t displayed on those blog posts. It’s incredibly valuable though. I can visit your FriendFeed page, and comment on pretty much your entire online activity.

For more on what FriendFeed can do, check out this excellent post by J. Phil at scribkin. He goes into more detail on how FriendFeed can filter and group items, and more.

Like many others, I think FriendFeed is a game-changer. Here are some of the ways it is impacting me:

  • I visit Techmeme less frequently. Most of the same stuff comes into FriendFeed, and generally it does so much faster. If you want to keep up-to-the-second on stuff, there’s no better way than FriendFeed (except maybe Twitter).
  • Sort of related the above point – FriendFeed is becoming my new entry point. No need to visit Flickr, del.icio.us, and Digg separately to see what my friends are up to because it all shows up in FriendFeed.
  • I often “like” something on FriendFeed not to show my love of the item, but to make it easy for me to find again later. FriendFeed has a page for your comments, a page for your likes, and a page for both. Want to see what I’m paying attention to? Check out that last link.
  • FriendFeed Rooms are a neat way to connect with people on a specific topic. I’ve been pretty active in the Twitter room so far (surprise, surprise).
  • The search functionality in FriendFeed absolutely kicks ass. Want to know what people think about something? Search FriendFeed for it. Both FriendFeed and Summize are raising the bar for search as far as I’m concerned.

There’s a ton of other goodness in FriendFeed that I haven’t really played with yet, like the API (which appears to be surprisingly complete). I discover new things that I like about the service almost every day. And like Twitter, the more people I follow, the more interesting it becomes (to a certain point anyway).

Of course, it isn’t perfect. Here’s a quick list of things I’d love to see added:

  • Ability to post to del.icio.us when I share a link using the bookmarklet, much like it can send replies to Twitter.
  • Some sort of XMPP interface so I can use it like Twitter, via Google Talk. And while they’re at it, why not add an SMS interface too!
  • Built-in statistics.
  • Timestamps in the UI. I think the simple interface is great, but I’d love to see some times beside those comments.
  • More services. Currently there are 35 supported, and I understand they’re working on API functionality to allow other services to add themselves.
  • An easier way to add friends. Import from other services or something.
  • A proper iPhone interface (though Benjamin Golub’s fftogo is working quite well).

I like FriendFeed so much at the moment, that I’ve integrated it into my blog! On newer posts, you’ll find the FriendFeed bar just above the comments showing how many people have liked or commented on the post in FriendFeed. This is done using Glenn Slaven’s FriendFeed Comments plugin. I’ve also added the FriendFeed Activity Widget to mastermaq.ca, so you can see a summary of what I’ve been up to. Not sure if I’ll add it here or not yet.

I’m sure I’ll be posting a lot more about FriendFeed as the service matures and I get even further addicted to it. Like every where else, my username is mastermaq – add me!

What if Twitter had been built by Amazon.com's Web Services team?

twitter by aws? I’ve been using Twitter for a long time now, and I can’t remember a period of downtime quite as bad as the current one. Features have been disabled, and there’s no ETA for when everything will be back to normal. Who knows, maybe it won’t ever be. Which got me wondering about why Twitter’s reliability is so terrible. Is it the nature of the application, or is it something to do with the people behind Twitter?

What if Twitter had been built by a different team, a team with a pretty good track record for high-availability services? What if Twitter had been built by the Web Services team at Amazon.com?

I think it’s safe to say that things would be quite different:

  1. Reliable, redundant infrastructure
    Twitter would be run inside Amazon’s high-availability data centers. We would never know (or care) that Twitter’s main database was named db006, nor would we ever wonder whether it has a good backup. We’d just know that if it’s good enough for Amazon, it’s good enough for us.
  2. No wondering, “is Twitter working?”
    Instead of wondering if Twitter is working correctly or waiting for Twitter messages or blog posts that explain what the problem is, Twitter would be part of the AWS Service Health Dashboard. We’d be able to see, at a glance, how Twitter is working now, and how well it has worked for the last month. This is what transparency is all about.
  3. Twitter wouldn’t be free, but we’d be cool with that
    Twitter would have had a business model from day one, and we’d all be cheering about how affordable it is. A pay-as-you-go model like all the other web services from Amazon would work quite well for Twitter. You get what you pay for, right?
  4. Premium Support and SLAs
    Speaking of getting what you pay for, Amazon would likely have realized that there are lots of different types of users, and they’d react accordingly. We’d probably have Premium Support for Twitter, to service support requests more efficiently. We’d also have Service Level Agreements.
  5. We wouldn’t call it Twitter…
    Of course, the service wouldn’t be called Twitter. In keeping with Amazon’s other services it would probably have a name like “Amazon Simple Messaging Service”, or SMS for short. Though I suppose that acronym is already taken!

I am a huge Twitter fan, and I really do hope that Ev, Biz, Jack, and the rest of the team get things working and fixed. With every passing hour of downtime though, I lose a little bit of faith. I wonder if Twitter would be better off in someone else’s hands.

Of course, if Twitter really had been built by AWS, there would be far more differences than just the items in my list above. The service may not be recognizable as Twitter!

That doesn’t mean that they couldn’t adopt some of these items as improvements, however. I’d love to see an official Twitter health dashboard, for instance. One can hope.

Twitter doesn't know what's wrong

twitter Even occasional Twitter users will no doubt be familiar with the service’s frequent downtime. It’s a rare day when I don’t run into at least one or two “something’s technically wrong” messages on the site. That has prompted a lot of discussion about how to improve Twitter, and also some discussion about how things could be so bad.

I’ve been willing to cut them some slack. They’ve grown exponentially, and continue to do so. Then on Wednesday, Twitter founder Jack posted this on the official blog:

We’ve gone through our various databases, caches, web servers, daemons, and despite some increased traffic activity across the board, all systems are running nominally. The truth is we’re not sure what’s happening. It seems to be occurring in-between these parts.

Transparency is great, but surely they must have some idea about what’s wrong? I don’t know much about their architecture or systems, but it seems odd to me that they’d be totally stumped. It suggests to me that their architecture was never designed, and was instead thrown together over time. Now they’re in too deep to start over.

Twitter developer Alex suggests that the main problem is the system was originally put together as a content management system, when in reality it’s a messaging system. If that’s the case, fine, but messaging systems are not new. They must be able to examine and learn from some existing stuff right?

Posts like the one Jack made don’t inspire much confidence that they’ll be able to turn things around, but I sure hope they do. I really love Twitter. Maybe the $15 million in additional funding that they recently secured will help.

Brightkite is cool so far

brightkite The latest shiny-new-toy that people seem to be playing with is Brightkite, a location-based social network. You can think of it as a sort of Twitter for location information. I’ve been using it for the last few days and so far I like what I see.

Brightkite started as a TechStars startup, and they recently closed a round of funding. CNET posted a decent writeup on the company today which includes some good background information, so check that out if you want to learn more about them.

To get started with Brightkite, you need to “check in” at a location. You can do this by specifying an address, business, or a “placemark”. Placemarks are like saved locations, so you could create a placemark called “Home” with your home address. In my testing thus far, searching for addresses is excellent but searching for businesses never returns anything.

Once you’ve checked in, Brightkite will show you people who are near you, and you can look at people who have visited that location in the past. You can also post notes (like a status update) and photos at your location. In case you’re wondering, Brightkite actually has really excellent privacy control options, so you can choose who can see your location and to what level of detail.

Like Twitter, I think Brightkite is something you need to use to truly grok. Here are my favorite things about the service thus far:

  • I think they’ve nailed the basic concepts. Placemarks make sense, and checking in at a location isn’t as cumbersome as you might think.
  • They use Twitter and Satisfaction for customer service. They’re also bloggers.
  • Just yesterday they launched a wicked iPhone interface. I love it!
  • I find the main web interface friendly and easy-to-use.

Of course, Brightkite is far from perfect. Some things I’d love to see improved:

  • The SMS interface doesn’t work in Canada. Brightkite would be a million times more useful if I could update via text message.
  • You can update via email, but it’s really picky about not having signatures and other content in the body.
  • Brightkite will show you the places you’ve visited and how many times you’ve visited them, but I think what would be really useful is the ability to see your routes on a map.

Another huge item for me is an API, and the only reason I left it out of the list above is that I know they’re actively working on it. I think Brightkite usage could explode if they do the API right, a la Twitter.

Of course, a social network is really only useful if there are people on it and that’s definitely one thing that is keeping me from truly experiencing Brighkite. There are a few Edmonton people on the service, but not enough that I’ve been close to anyone yet! I have four invites left if you’d like to join 🙂

I am eager to see how Brightkite improves and grows. With a few more features and some tweaking, it could become extremely useful for me. There are a bunch of location-based services out there, but so far Brightkite is the first one I’ve really liked.

EdmontonTweetup1 – May 10th

edmontontweetup A month ago I wondered if anyone would come to an EdmontonTweetup, a meetup for Twitter users in Edmonton. I’m still not exactly sure what we’re going to talk about, but enough people have expressed interest that we’re going ahead with the event. Here are the details:

WHO: Twitter users in Edmonton!
WHAT: An event to meet one another in meatspace.
WHERE: Three Banana’s Cafe in Churchill Square (map)
WHEN: Saturday, May 10th, at 12pm noon
WHY: To chat about all things Twitter with like-minded folks!

You can see the above details as well as a partial list of attendees on our wiki page for the event. Feel free to add yourself to the list. There are also Facebook and Upcoming events if that’s more your style. You may also want to follow edmontontweetup or myself on Twitter for updates.

I’m really looking forward to meeting everyone – hope to see you there!

Twitter the next Google? Not likely!

twitter One of my favorite blogs to read is the Four (or Five!) Reasons Why blog, written by Mark and Sean Evans. Sometimes they post serious entries (…Earth Hour Is Legit And Significant) and sometimes they post funny entries (…Aquaman Is The Lamest Superhero Of All Time). Today they posted an entry titled …Twitter Is The Next Google, But Better. I can’t tell if it’s funny or serious.

Their main argument is that Twitter is a new, better approach to search:

2. Twitter has accomplished what nobody, not even Google, has yet to figure out – crowdsourcing search.

4. Not only has Twitter inadvertently taken crowdsouring to search, it has actually taken it a step further into friendsourcing. In fact, it has created the first personalized and trusted search engine in the world.

All five statements are very bold, like the two I’ve pulled out above. Google is a giant – it’s difficult to compare anything to Google, let alone Twitter. Not surprisingly, the comments on the post are mostly shock and ridicule – “You’re out of your mind”.

I love Twitter. I’m completely enamored with it, and I recommend it to everyone I know. I get extremely frustrated when they have reliability issues like everyone else, but I always come back. I think Twitter has tremendous potential, but I’d be very hesitant to declare it the next Google.

I remember when Twitter first launched. At the time I was heavily involved in podcasting and I tracked every bit of Odeo-related news that came up. When I saw them launch Twttr (as it was spelled at first), I remember thinking they were getting sidetracked by useless little projects. Who would ever use a service that only allowed 140 characters at a time?

Clearly I was wrong. Twitter turned out to be far more interesting (and useful) than Odeo ever was. Today, I wonder how I ever got along without Twitter. I use it in a number of ways – to display my “status” on the web, as a public instant messenger, and yes as a way of searching without searching. It’s amazing how interesting stuff just comes into the river.

Twitter is new, shiny, and useful. You can definitely use it as a personalized search engine of sorts, and who knows how it’ll be used in the future. The sky is the limit. To say that it is the next Google is a bit of a stretch, however.

Read: …Twitter Is The Next Google, But Better

FoodFeed and other Twitter dependents

foodfeed As Twitter is used by more and more people, the ecosystem around it continues to grow. There are lots of client applications of course, and increasingly, there are lots of services which leverage and in fact depend on Twitter. I came across another one today, called FoodFeed:

foodfeed is a service that helps you share your eating habits with everyone, from anywhere. Just be sure Mom doesn’t get your feed.

Here’s how it works:

  1. Follow the @having account on Twitter.
  2. You get a website generated for your username – mine is http://mastermaq.foodfeed.us
  3. Post updates by prefixing what you’re eating with @having, or by sending the service a direct message (on Twitter, that would be “d having” followed by whatever you’re eating).

I kind of like the concept, so I’ll use it for a little while. It creates a network within the larger Twitter network. Wondering who likes Coke? You can search for people who do.

FoodFeed is also interesting because it cannot survive without Twitter. Like most of these services, it contains Google ads, but I can’t imagine the creator makes much from that. What would happen to FoodFeed if Twitter started charging for API access? What if Twitter goes down? FoodFeed is only useful as long as Twitter continues to exist and enable access.

Some services, like my favorite Remember the Milk, use Twitter as just another method of interaction. RTM doesn’t depend on Twitter at all. FoodFeed on the other hand does depend on Twitter, and I think that makes it both easier to use and less useful at the same time.

EdmontonTweetup anyone?

twitter A few weeks ago status_girl, myself, and a few other local people on Twitter started throwing around the idea of having a meetup (for some reason it seems weird to use a Twitter friend’s real name until I’ve met them…status_girl is actually Melanie Nathan). She created a Twitter account, etowntwits, and asked anyone who was interested to follow it. So far, twelve people have.

Nothing happened since then, and I started thinking about it again a couple days ago. I learned that there is actually a name for these events; a Twitter meetup is called a Tweetup. It seems to be less organized than a barcamp, but a quick Google search reveals Tweetups happening in Buffalo, Atlanta, Huntsville, Boston, and many other places. Why not Edmonton?

So being the geek that I am, I registered edmontontweetup.org, and created the requisite Twitter account. There’s nothing at the website yet, but I think a wiki or something would work well. Every day I find interesting new local people on Twitter, so I think a Tweetup would work quite well!

A few location ideas that have been thrown around so far are Three Bananas Cafe downtown in Churchill Square, Cargo & James Tea on Whyte, as well as the other coffee shops along Whyte Avenue. The first two have free Wi-Fi which makes them especially attractive.

If you’re on Twitter, would you come to an EdmontonTweetup to meet your fellow tweeters? If you’re not on Twitter, would you come to learn what it’s all about?

On a related note, I came across TwitterLocal today, which is a cool site that helps you find people on Twitter near you. Here’s a list of people near Edmonton.