Uber suspends service, TappCar prepares to launch, Alberta seeks transit strategy input

Here’s the latest entry in my Edmonton Etcetera series, in which I share some thoughts on a few topical items in one post. Less than I’d write in a full post on each, but more than I’d include in Edmonton Notes. Have feedback? Let me know!

Uber suspends service in Edmonton

Today the City’s new Vehicle for Hire Bylaw came into effect. It should have been a great day for Uber and its supporters, but unfortunately the company was forced to suspend operations due to being unable to obtain sufficient insurance to meet Provincial regulations. The Province announced its plan for what it calls “ride-for-hire services” yesterday. There are three key areas in which the Province is taking action:

  • “Insurance: by July 1, an interim insurance product that will provide adequate coverage to Uber drivers and their passengers will be in place. The interim insurance framework has been approved by the Superintendent of Insurance.”
  • “Licensing: all ride-for-hire drivers, including Uber, will continue to require Class 4 Driver Licences or better.”
  • “Police Checks: regulations will be amended to require all ride-for-hire drivers to have a police information check conducted by police.”

It’s the July 1 date for insurance that is the big problem. Brian Mason, Minister of Infrastructure and Transportation, tweeted that Uber “has known all along that insurance wouldn’t be ready til summer.” But Uber said it only learned of the timeline yesterday and apparently neither did City Council.

Uber did say that it would continue operating in surrounding communities like St. Albert where there is no approved regulation, which apparently caught Brian Mason by surprise. “I had not been aware that Uber was going to try and deliberately operate against the law,” he told CBC Edmonton. “That concerns me a great deal and we’ll be having some conversations with our officials.” Umm…where exactly has he been for the last year?

TappCar and other PTPs prepare to launch

According to the City, five regional (Metro Airport, Anytime Taxi, Cowboy Taxi, Dollar Cab and a Private Individual) and one commercial (Tapp Car) Private Transportation Providers (PTP) have been granted licenses under the new bylaw. Not much is known yet about the regional PTPs, but TappCar does look rather interesting and has been featured in the media in recent days.

TappCar
Image courtesy of TappCar

TappCar is a local company that promises “a new standard of service…that is convenient, reliable and safe.” They having been working to sign up drivers for their launch.

“TappCar offers an industry-leading mobile app, in addition to phone and web booking. Vehicles are guaranteed to be of comfortable size and quality. Drivers are properly insured and professionally licensed, and each vehicle has a two way camera installed, ensuring every ride is safe.”

You’ll be able to book a car using their app, website, or by calling the dispatch. TappCar is planning to launch mid-March if all goes well.

Provincial Transit Strategy

Today the Province announced it is looking for input on a new transit strategy for Alberta:

“There will be two streams of engagement – urban and rural – and an online public survey, all of which will inform the development of an overall provincial transit strategy and criteria for future funding for municipal transit initiatives and rural bus service.”

For the purposes of the strategy, urban communities are defined as having more than 10,000 residents with rural communities having fewer than 10,000. Clearly there’s a difference between the transit needs of Wetaskiwin with 13,000 people and Edmonton with more than 870,000, however.

Both Calgary and Edmonton have made it very clear that investing in public transit is a key priority. The big cities face unique transportation challenges, and require financial support from the Province to deal with them. Having said that, there are some common trends happening across Alberta, like the fact that young people are increasingly choosing other methods of transportation besides driving.

“In 2014, 67.2 per cent of Albertans age 18 to 24 held any class of Alberta drivers’ licence, down from 70.9 per cent in 2005.”

You can provide input on the strategy here until April 29, 2016.

Edmonton is in the middle of revamping its own Transit Strategy, a process that is expected to wrap up in the middle of 2017. Initial feedback was that Edmontonians want a fast, frequent, and reliable transit network that connects them to major destinations like work, school, and shopping, and that they place a high value on having a safe & secure, easy to use system.

Why City Council’s approval of ridesharing in Edmonton matters

Edmonton became the first Canadian city to legalize ridesharing services like Uber with Council’s approval today of a new vehicle for hire bylaw.

“The regulatory framework in the new bylaw helps to answer citizen and business demand for more choice in the vehicle for hire industry,” says Mayor Don Iveson. “It represents a significant evolution of the industry and creates a model that will enable the taxi business and private transportation providers to co-exist.”

You can read more about today’s news in Elise Stolte’s story here. As she noted (and tweeted), “the bylaw passed 8-4 with councillors Dave Loken, Bryan Anderson, Mike Nickel and Tony Caterina against.”

Uber in Edmonton

Here is Uber’s statement on the new bylaw:

“Uber applauds the City of Edmonton for its leadership in being the first Canadian jurisdiction to adopt progressive regulations that embrace ridesharing. We thank Mayor Iveson, Councillors and City staff for supporting Edmontonian riders and drivers who want more affordable and reliable transportation options.

While these newly adopted regulations contain concessions for ridesharing service providers, the rules put in place a workable regulatory approach.

The spirit of collaboration and willpower demonstrated by the City of Edmonton to modernize its transportation laws can serve as a model for all Canadian regulators and elected officials.”

They were pretty happy on Twitter too:

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The new bylaw will come into effect on March 1, 2016. Uber will be able to operate under a new class called Private Transportation Providers (PTPs). As they operate more than 200 vehicles, Uber will pay a license fee of $50,000/year plus $0.06/trip, with a $20,000/year accessibility surcharge on top of that. Only taxis will be able to pick up street hails or use taxi stands, but both taxis and PTPs will be required to charge a minimum of $3.25 for any trip. Drivers will be required to carry the appropriate insurance as outlined under provincial law, something Uber is working to acquire.

The new bylaw supports The Way We Move

I think the new bylaw supports Council’s transportation goals as outlined in The Way We Move, Edmonton’s transportation master plan. Here’s what I wrote back in September:

“The discussion about Uber in Edmonton lately has focused primarily on the fight between taxis and Uber, understandably. Lots of Edmontonians have horror stories to share about taxis, and there’s no question that competition from Uber will have a positive impact on the industry. But let’s not lose sight of the bigger picture. Uber and other transportation network companies can positively contribute to Edmonton’s transportation mix. We should do what we can to allow them to operate here legally.”

Councillor Knack spoke about this today, highlighting that ridesharing is an important way to help shift away from private vehicles to more sustainable options. “The status quo can no longer exist and change has to happen,” he said.

Council did what it was supposed to

Back in the summer of 2011, Council was already investigating ways to “provide increased capacity in the City of Edmonton taxi market.” The reality was already that Edmonton’s population had grown faster than its supply of taxis, and quality of service was suffering as a result. In 2012 Council wanted to issue 100 new licenses, but the Vehicle for Hire Commission refused to go along with the plan. So Council amended the bylaw to allow Administration to issue the licenses.

Something had to change, so it’s no surprise that when Uber showed up back in December 2014 Edmontonians embraced the service. All of a sudden at the touch of a button a ride could quickly and reliably be found. Ultimately Council’s role in this debate had very little to do with supporting taxis or welcoming Uber. Instead, it was about ensuring Edmontonians could move around the city efficiently.

I think Councillor Walters said this well in his post today:

“So equality is not the goal here, but rather equity – fairness – for our public. This is not about a big, bad, sophisticated multinational giving away free cupcakes, or the local taxi companies who come in to Council and scream and shout and take their shirts off. This about the kind of vehicle for hire service we want to facilitate with our bylaw. It is about Council’s role as a maker of public policy, not as a referee in an on-going battle between two different companies.”

Perhaps City Council’s most important job is to ensure that all taxpayer dollars spent result in the best possible value for citizens. They are charged with defining a vision for Edmonton and for making sure the City is operating effectively and efficiently toward it. I think their decision today is a reflection of that commitment.

The new bylaw supports innovation & choice

Nearly every Councillor spoke today about the importance of offering choice to Edmontonians by passing the bylaw. “We have to recognize there’s a huge part of our citizenry that want something different than we’re offering them,” said Councillor Henderson. Even Councillor Oshry, who had reservations about the bylaw despite voting in favor of it, said the taxi industry had become complacent. “They have to provide a better service than in the past,” he said.

Although a few Councillors tried to include more restrictions in the bylaw, I think an appropriate balance was ultimately struck. “This bylaw enables innovation and competition, rather than constraining them,” Mayor Iveson said. Too much regulation could have hampered the rapid innovation that is taking place in the industry. Making the Uber of today legal is a great outcome, but the bylaw also opens the door to additional services in the future. For instance, UberPool is a great twist on the Uber service that could have been restricted by overly aggressive minimum fare regulations.

The new bylaw actually specifies two levels of PTPs – commercial for providers with more than 200 vehicles, and regional for those with fewer than 200 vehicles. The license fees for regional PTPs are the same as taxis at $1000/year for dispatch plus $400/year per vehicle and $60/year for drivers. That’s much lower than the $50,000/year for commercial PTPs and means we may even see a homegrown alternative to Uber.

I’m hopeful that making ridesharing legal in Edmonton will entice competitors to Uber such as Lyft to enter the market also. It would be great to have some competition and choice in the ridesharing market.

Edmonton leads the way on ridesharing in Canada

It may have been painful to get there, but Edmonton has provided a way forward for other municipalities in Canada to adopt regulations that enable ridesharing for their citizens as well. I think it’s great that Council (most of them anyway) did not shy away from this challenge and instead chose to provide leadership on the issue. And as Mayor Iveson said today, there’s an opportunity for the City to work with other municipalities in Canada as well as the Competition Bureau to ensure that citizens are getting the best possible value from big organizations like Uber.