The City of Edmonton’s transformation continues with latest reorganization

The City of Edmonton’s internal transformation efforts continued this month with a reorganization taking effect on June 1. City administration has now realigned into six departments, plus the Office of the City Manager, in a bid to improve communications and to better align with strategic direction.

While I wouldn’t call the reorganization a “major” one – it’s certainly not like City ‘97 which streamlined 14 departments to just 8 and saved millions of dollars – it nevertheless is a significant step for the current City administration. Under the leadership of City Manager Simon Farbrother, the City of Edmonton has embarked on a major cultural shift known as Transforming Edmonton and Me.

Here are the details on the latest reorganization.

Old departments:

• Asset Management & Public Works
• Capital Construction
• Community Services
• Corporate Services
• Finance & Treasury
• Office of the City Manager
• Planning & Development
• Transportation

New departments:

• Community Services
• Corporate Services
• Financial Services
• Infrastructure Services
• Office of the City Manager
• Sustainable Development
• Transportation Services

Here’s the new organizational chart (PDF):

Community Services now includes the Parks and Community Standards branches in addition to Fire Rescue Services, Neighbourhood & Community Development, Community Facility Services, and Community Strategies.

Corporate Services remains largely unchanged, consisting of the Human Resources, Information Technology, Law, Materials Management, Fleet Services, and City Clerk branches. There’s also a new Customer Information Services branch, which is responsible for 311 and the website.

Finance & Treasury is now Financial Services, and consists of the Strategic Management, Client Financial Services, Corporate Accounting, and Assessment & Taxation branches. The former Transformation Management branch appears to no longer exist as a separate entity.

Asset Management & Public Works has become Infrastructure Services, and includes all above and below ground infrastructure. It now consists of three branches (Buildings & Landscape Services, Drainage Services, Waste Management Services) instead of four (Corporate Properties, Drainage Services, Parks, Waste Management). It will also contain the Project Management Office.

The Office of the City Manager has not changed since it adopted pieces of the old Deputy City Manager’s Office (DCMO) last year. Corporate Communications and Intergovernmental & External Affairs both report to the City Manager.

Planning & Development has become Sustainable Development, and now consists of four branches (Current Planning, Housing & Economic Sustainability, Urban Planning & Environment, Corporate Properties) instead of five (Assessment & Taxation, Community Standards, Current Planning, Housing, Planning & Policy). There’s also a new area called Transformational Projects, which will be responsible for projects like the proposed downtown arena and the City Centre Redevelopment. Urban Planning & Environment is now responsible for Parks Planning.

Transportation Services has gone from three branches (Transportation Planning, Transportation Operations, ETS) to at least five (Transportation Planning, Transportation Operations, ETS, LRT Design & Construction, Road Design & Construction). This is basically the adoption of the old Capital Construction department. The web page for the department also lists a new LRT Expansion branch, though it doesn’t appear on the org chart. The changes in this department are intended to put The Way We Move into a single area.

Final Thoughts

I think the changes, while mostly cosmetic, are important. Most of the departments now contain “services” right in the name, which better reflects their purpose and mission. The changes also reflect a desire by administration to better align with The Way Ahead, the strategic direction set by City Council. It’s not clear whether any jobs will be lost as a result of the reorganization, but I don’t think so. I also don’t believe it is in any way connected to the projected $31 million deficit the City is facing. The wheels were in motion for this reorganization some time ago.