The Future of Marketing

Post ImageIn the first keynote of the day, Stuart MacDonald will be chatting with popular blogger Steve Rubel of Edelman about the future of marketing. Here are my notes from the session (my comments in italics):

  • Throughout the conference they have been showing short ads for Mesh, made by a company called Storystream, whose tagline is “ads you want to watch”. I’m not sure what the point is, but they are fairly interesting and sometimes funny.
  • What does micropersuasion mean? Steve says its no longer about Superbowl ads, but rather about one person with a voice and the same impact. One individual being just as persuasive as anyone.
  • Steve says public relations has to mean exactly what the words say, relating to the public. The PR professional needs to know how to interact with people as people. Bloggers have many different motivations, you have to consider a person’s motivation and how to help them with it.
  • Stuart remarks that blogging is harder than just issuing a press release, it feels like “a military campaign with no end.” Steve says that’s not the best analogy, it’s more about befriending the community. The new model is “further the conversation.”
  • This time, for the first time, the Edelman annual survey showed that a peer is the most authoritative person, no longer a CEO or someone else. People like to find people like themselves.
  • Steve says advertising is still working, let’s not kid ourselves. Marketing isn’t dying, PR isn’t dying, it’s just that new disciplines are appearing.
  • Stuart asks if Steve gets a lot of fear from clients, and Steve says we get fear from the whole industry. Sooner or later though, you have to face that fear, and when people see there are ways to succesfully engage that conversation, they’ll get over the fear.
  • The community will tell us who is credible and who isn’t, Steve says.
  • It’s not a numbers game, you don’t need to go for the blogs that have the largest numbers. A deep level of engagement with a particular audience is better, that’s the new model.
  • Steve has seen some companies setup budgets for community marketing, so people are starting to pay for this kind of PR, and others will follow.
  • Steve says blogs can surely generate a lot of traffic, and many campaigns these days are measured using traffic.
  • We learn as we go, that certain things will work and others wont, but we need to remain transparent.

Now, some questions from the floor:

  • Blog posts are being circulated to political people, do you see this with companies? Steve says the companies that get it use services like Tailrank, but he doesn’t think posts are printed out and spread to executives.
  • What is happening with MySpace? Steve says it is more than just MySpace, it’s all social networks. There are centers of gravity that pull people in, like MySpace, Flickr, YouTube, etc. Whatever you do with social networks, needs to be on the terms of service of the community, in a way that’s polite and accepted. Social networks are a great place to engage people, but you need to engage in a way that furthers the community.
  • Someone asked about Strumpet. Apparently it is a blog that wonders how long Steve will last at Edelman. Steve says that as a blogger he recognizes that he lives in the public, and with that, you gotta take your lumps. The lesson to marketers is that you’ve got to take the bad with the good.
  • Question about Second Life and the opportunity for marketing. Steve says for him, Second Life came out of nowhere, and he thinks the potential is terrific, provided you can find a way to engage in a way that is accepted.
  • Do bloggers need to learn any new skills to better communicate with PR people? Steve says they don’t need to learn new skills, they need to be people.
  • Steve says what he would measure is conversations, engagement with the most influential people.
  • How do you represent the masses when its the educated tech elite doing the talking? Steve says the old stuff doesn’t go away, but there’s a new group of people you focus on more deeply. (I don’t think he quite understood the question.)
  • What about “pay for play” in the blogosphere? Steve thinks it is fine if accepted, but right now, it’s not accepted at all. The way to know what will work is to read blogs, to keep track of what people are talking about.
  • What are some of the techniques used today to calculate community ROI? Steve says you could use touch points, web traffic, inbound links, the rank within the search engines, etc. Ultimately it comes back to sales, did people buy more product? Clients right now might want measurement in a way that doesn’t exist yet.
  • Who did the biggest rain wreck? Kryptonite? Sony and DRM? Steve says it is anyone who created a fake blog, like Captain Morgan, character blogs. Steve thinks characters are great for ads, not for blogs. Blogs are about authenticity.
  • Tris asks, what about character blogs for entertainment purposes? Steve says why do a blog and not something like a Flash microsite? Steve doesn’t think there have been many great successes with it.
  • Steve is getting hammered over the character blogs right now. Steve says a character blog is a shield, it says to the consumer, “I don’t want to get down and dirty.” The best blogging companies take real people from the gut of the company.
  • Jeremy Wright just made a good point – “If Darth Vader blogged, I’d read that every bloody day.” Steve says well, let’s try it and measure it and see if it works!
  • Stuart says that without data, it’s just opinion. And don’t be afraid to fail.
  • Where do you think this is going? Steve says its heading to a shift of advertising dollars from one-way communication to two-way. In three years there will be metrics, more case studies, processes, more failures, and a new budget created for generating conversation. We’ll see indexes like the the most talked about brands in the world.
  • Step 1: know where your customers hang out. Step 2: develop the infrastructure to listen to the conversation. Step 3: engage the audience in a dialogue. Step 4: empower the audience, figure out what they want to achieve, and help them do it.
  • Steve says if you want to do “I talk, you listen” then do podcasting, or microsites, or something.
  • Will blogging bring more truth to advertising? Steve thinks so, he says “the blogosphere is the greatest fact checking machine ever invented.” It will force companies to be more honest.
  • Some guy just basically said blogging hasn’t reached the masses. Um, hello? Over sixty million blogs worldwide? Probably double that if you count all the ones in China that we don’t keep proper track of. I wish Steve would have said something to that effect.

Mesh Day 2

Post ImageJust got settled in the auditorium for day two of Mesh. Tris Hussey and I just remarked that the conference is much more business focused, which is a good thing for Canada, we really haven’t had that yet. We’re starting late, but I think it’s because there was hardly anyone here at ten to 9, unlike yesterday. The auditorium seems to be filling up now though.

We’ve got back to back keynotes this morning, followed by a break, then fifteen minutes of fame, and another keynote bringing us to lunch.

The Future of Media

Post ImageLast session of the day is all about media and it’s future, particularly that of newspapers. Participating is Mathew Ingram, Angus Frame, Tomer Strolight, and Tomi Poutanen. Here some notes from the session (my comments in italics):

  • Why is Craigslist successful? Because newspaper classifieds are restrictive and expensive. Apparently the site steals $50 million of advertising from newspapers a year.
  • Angus says you need to get people to change their understanding of what the daily paper is. A big change was adding breaking news to globeandmail.com, so that the paper isn’t only publishing once every 24 hours. The next goal is to have the Globe understand that control has to change; allowing readers to comment on articles, for example.
  • Angus says its tough to get this new kind of thinking into the daily activities of a newsroom such as The Globe’s.
  • Tomer says that while not everyone is on board with doing things online, the organization is. This means they (Toronto Star) are doing things like a Craigslist competitor.
  • Mathew wonders if its easier for Yahoo to become a new media organization. Tomi says absolutely. Yahoo doesn’t create a lot of content, but works to make sure the infrastructure is right. The vision is to enrich peoples lives by allowing them to find news, share it, etc. Yahoo is by no means a traditional media company.
  • Yahoo has a ton of partnerships with publishers, because they drive a lot of traffic to them. Tomi says things are changing, you can no longer just print Reuters articles and call it a newspaper. Angus says what’s being missed in the acceptance of huge change, going from the newspaper as a whole as a product to just the importance of a single article that might appear on Yahoo News.
  • Angus says aggregators are going to be the dominant stop for people looking for information. So you have to make it worthwhile for people to go to The Globe. The strengths for The Globe are journalists, and the audience, which provides a unique opportunity. You can’t aggregate the package.
  • Tomer says that now the publishers have information such as which stories are most popular, what are people following, etc. He says the change is unbundling, so newspapers need to find new ways to make money.
  • In a lot of ways, traditional media was about pushing stuff out there. Comments, voting, patterns, etc gives much more data than previously possible, so writers can find out instantly if people liked their articles.
  • Tomer says that in the past, you could have an entire career in journalism writing stuff that no one ever read and be none the wiser. That doesn’t happen anymore, due largely to the availability of so much more data.
  • Tomer says you have to find a unique value proposition, and not trying to change the newspaper into commodity content. Newspapers have to get leaner to meet people’s time constraints.
  • Angus says it is very common for publishers and writers to underestimate the intelligence of their readers, who might have something to add. Writers shouldn’t shy away from that opportunity!
  • Angus says that the online reader is very similar to the offline reader, the newness of the medium has worn off. One is not really more or less tech-savvy than the other.
  • There’s no doubt about it, people go to where they feel the information is the best, according to Angus.
  • What about registration for newspapers, even if it was free? Tomer says it was a lose-lose situation for everyone. After registration was removed, traffic rose by 50% after three months.
  • Are newspapers moving towards reporting or opinion? Angus says everyone is trying to add something more of value, so yes, a lot more opinion as part of the drive to make something unique. There is more opinion on everything now than there ever has before.
  • Yahoo highlights the content that is most popular among readers. Yahoo is also more editorial while Google’s competing news product is entirely algorithmic.
  • Any thought to becoming a news aggregator? Angus says no, The Globe is a niche player in the Canadian media market. The idea of partnering and linking to content sources that complement what the Globe already offers is the main change to go after. Tomer says there’s no way to compete with Yahoo and Google, so why would you become an aggregator?
  • Angus hopes the whole idea of a walled garden is long dead.

The Future of Broadcasting

Post ImageHere we go for the next session, talking about where broadcasting is going, with Barnaby Marshall, Amber MacArthur, Jian Ghomeshi, and Andrew Baron. Here some notes from the session (my comments in italics):

  • Barnaby started off with a survey of the audience. It seems satellite radio is not that popular, but lots of people like iPods and have bought music on iTunes. “Buying music is the new piracy.”
  • Jian says, at the end of the day, while the platforms may be changes, the major players won’t. This is both telling, and somewhat disheartening. I disagree here. BoingBoing anyone?
  • The New York Times print may be dying, but the New York Times itself will not. The traditional media have done a great job of scrambling to diversify. Really? Name another great example besides News Corp. Murdoch is the only one who really gets it.
  • Andrew says the music industry has lost control. Apple is the now the single entity that is determining prices, etc.
  • Rocketboom could not have existed a few years ago, but now that its possible, Andrew thinks we’ll start to see things change.
  • Amber thinks the most interesting thing is reach. You really can’t compare the number of eyeballs in Canada to the number of eyeballs worldwide, and that’s a big difference between old and new media. Amber says old media needs to be believe in the power of new media.
  • Amber says NBC asking YouTube to pull content is pretty shortsighted. You have to get in the game, or you’re going to get left behind.
  • Jian says that Pandora is a great example of a service that allows people to get excited about something while putting up with advertising. He doesn’t believe however that you can boil music down to mathematical equations.
  • Jian says Yahoo Music is overly confident in suggesting their goal is the death of terrestrial radio. He thinks people still want to own something, they don’t want to rent.
  • Someone in the audience just brought up my mantra, though he calls it ubiquitous wifi. I call it wireless everywhere. Why do I need an iPod or a satellite radio? Barnaby says Google’s project is incredibly disruptive, and Amber says satellite radio will die if it happens. Jian thinks that wireless in the automobile will be the turning point.
  • Why will traditional media not die? Because they can buy the new media, seems to be Jian’s answer.
  • Andrew says the big companies are going to be sharing, they won’t be in control.
  • “Is Seinfeld any funnier in HD?”
  • Jian thinks on demand in general is what’s shaking in the industry.
  • To do things like The Sopranos or 24, you need the best writers, the best actors, etc. And no matter what the platform is, that stuff will be successful.
  • Amber says that even if a lot of people can do it, only a few can do it well.
  • Someone says that people are habitual, they get home, sit on the couch, turn on the TV. “Editorialize to me because I don’t have time to think!” Is traditional media really going to die?

Are Bloggers Journalists?

Post ImageJust got back from lunch, and I decided to attend the session about bloggers and journalists, featuring Matthew Ingram, Om Malik, Michael Tippet, and Scott Karp. The Editor-In-Chief of Dose is sitting right behind me, which is kind of cool. Should bloggers be treated as journalists? Here some notes from the session:

  • Scott says bloggers can be journalists, sometimes. And blogs can be journalism, sometimes. Finding that middle ground is the tricky part. News gathering has to happen in a lot of places where it requires an institution or money.
  • Matthew seems to think the recent participatory journalism survey on The Economist is a good example of something you wouldn’t see on a blog, because of the time and effort involved. Basically, they have the resources available whereas most bloggers simply don’t.
  • Om will give the people that pay him first right of refusal on breaking stories, but will post on his blog if he can’t reach them (say if news breaks at 2 AM). Om sees the blog almost as a reporter’s notebook, more than anything else.
  • Michael says that from the perspective of consumers, this dichotomy is ridiculous. They just want pictures, stories, they want the stuff. When you’ve got 500 photos of an event coming in, you get a sense of what’s really happening. Most of the stuff reported on NowPublic is big spectacle events, things like Katrina, etc.
  • Michael says trust is important, he trusts the Globe and Mail, but he also trusts his friends.
  • Matthew says that on Google News, many of the articles are repeated, because many outlets use something like AP, so its refreshing to see photos from someone actually on the ground.
  • Om says this whole user generated media thing is a big myth. Say if you take photos on holidays, you’ve got maybe 20 good photos out of 500. Om says that 80% of the time, user generated stuff is crap, and it applies through any media. Om says there is a reason that people turn to established media outlets, like credibility and packaging.
  • Scott thinks user generated media functions in a spiking fashion, once in a while, something strikes a nerve. Matthew says it also makes it easier to find stories of interest in the future.
  • Om says that user generated media is just like forums, we’ve finally figured out how to do forums correctly, but you can’t make a big deal out of it.
  • Om isn’t against participatory journalism, but sometimes too much is too much.
  • Michael says the goal is to find likeminded individuals, not necessarily to have the front page story on NYTimes.
  • Om: Look at American Idol – not everyone can sing, but everyone loves to vote.
  • It’s more citizen editors than citizen journalists.
  • Om says, find me someone in this room who doesn’t have an agenda. Is there really objectivity?
  • Michael says he likes to gather a plurality of viewpoints.
  • Om says people who aspire to be editors online in the future are going to be aggregators. Trusting users to make the right call is the only way to go, that’s why Digg is doing better than the NYTimes.
  • The biggest thing that Om has learned is to be willing to apologize, you self-correct in real-time. Be flexible to listen to your readers, and just say sorry when you’re wrong.

The Web and Society

Post ImageThe second keynote of the morning is with Rob Hyndman and Dr. Michael Geist, who will be chatting about the web and society. Here are my notes, with my comments again in italics. I think Michael looks a little like Billy Crystal.

  • Oooh a slidedeck! Michael Geist is opening with a presentation, and he’s using pictures on slides just like we saw at Northern Voice. Seems to be a popular format. He’s talking about Sam Bulte and the copyright fiasco that happened over the holidays. He’s an excellent speaker. I guess the bloggers defeated Bulte in the last election. Or did they?
  • Three lessons we can draw: new voices, new stakeholders, new copyright.
  • There is a tendency at times to focus on the negativity of what’s taking place (spam, porn, etc). There is some remarkable stuff taking place: content creation, content sharing, good news story.
  • Readership of papers is flat in Canada, in decline in the US.
  • Canadian retail sales of books remain constant. Records for vide games. Declines for music.
  • “What is more long tail than Canadian content?”
  • Michael’s question is what’s the policy to ensure this great stuff continues, and in fact, to encourage it?

Now we’re getting to the conversation.

  • Rob says “after hearing Michael speak, I feel like going out to run a marathon, the world is gonna be okay.” Agreed.
  • We’re looking at new legislation being introduced probably this fall. Michael says that US-style law is protection for things like DRM. The tools and laws don’t work.
  • What about iTunes, it requires DRM, doesn’t that tell us something? Michael says it tells us something about the labels, only willing to do it when DRM came around. It will be unfortunate if we end up in a world with only iTunes.
  • Where is the Canadian content? Apple doesn’t need to negotiate deals with the smaller companies, so these things are missing.
  • We saw some movment in France to try and rollback DRM, are there signs that there is some flexibility? Michael says users already have control over content, the question is whether we’re going to lock them up for it. A growing number of countries are recognizing that policies put into place in the 1990s are outdated, and don’t reflect the current state of the web.
  • We’re seeing a move to a more collaborative method of content creation. What does this tell us about the ideal model of intellectual property protection? Rob says he isn’t anti-copyright, but we need to understand that some of the reforms are not about copyright, but protecting markets. DVD region encoding, for example, has nothing to do with copyright.
  • Question from the floor: do we need new copyright policy in Canada or not? Michael says the starting point is “do no harm.” There are some opportunities: we have a fairly limited fair use right, which is stifling to new business, for example. There is an opportunity to do good, but we can do a lot of harm along the way.
  • What is the current political reality? The Canadian Recording Industry is about as good a lobbying group as there is. When musicians finally speak out, it’s a breath of fresh air, but you can’t undo twenty years of lobbying in two weeks. Matthew Good and the Barenaked Ladies are leaders in this space. There’s a new coalition of artists.
  • Question about the SOCAN levies: Michael says their vision of levies really went to liabilities. It’s unlikely we’ll see a lot of people push in that direction.
  • Another question: Do you see young people getting more politically active if their fun is limited? Michael says it is tough to say, but if there is an issue, this is it. More and more people are starting to see this as their issue, for example, the musicians.
  • Michael says there will unquestionably be infringements, but that’s why we have a system, so that we have a set of rules and we have certain abilities when someone clearly violates. This may be a very smart room, but none of us is smart enough to see what the world will look like in a few years. But I would argue that all of us is smart enough, the wisdom of crowds!
  • This is not just a copyright issue, net neutrality plays a big role. Michael says it is absolutely an issue here in Canada, for example, what happened with Telus during the lockout. If you have economic incentive to block content, and no laws in place to say you can’t use market power to do that, then we’ve got problems.
  • Michael says we need to rethink policies that are developed with the idea that everyone will want incentive (say getting paid for blogging).

The Future of Media

Post ImageHere are some notes from the first keynote of the day, featuring Om Malik and a discussion between Om and Mark Evans of the National Post. Items in italics are my thoughts and comments. They are discussing the future of media:

  • Kind of cool, two green couches up on stage for this conversation.
  • Can the old world of media survive, and if so, how do they adopt? Om says he doesn’t see the difference between old world and new world at all. As long as the information is delivered.
  • Traditional media faces challenges because some people simply shouldn’t be in the traditional publishing business Om says. He thinks it would be impossible to replace things like the NY Times or National Post or WSJ.
  • Are bloggers journalists? Om says people in that debate have too much time on their hands.
  • Mark says a lot of newspapers are still struggling with the online business model. If they haven’t been able to embrace the web, how can they embrace blogs and podcasts and things? Om says if they don’t, they face a bigger problem, which is a whole new generation that only consumes their news online (sounds a lot like me).
  • Om says that Forbes.com is really saving Forbes’ bacon right now.
  • The hundreds of newspapers that will disappear are probably bad newspapers, Om thinks. It won’t be papers like the New York Times – “that said, I’ll be glad to see a lot of newspapers go.”
  • Om says blogs are killing off the trade press more than anything.
  • Mark asks about television, watching what you want when you want? Om says the mainstream market doesn’t really care, there haven’t been that many Tivos sold. He says TV is still a passive medium, people just want to sit there and watch whatever’s on, for the most part. Regular people don’t care about Tivo’s.
  • Apparently Mark Evans likes The Sopranos, and has a bunch recorded on his PVR, ready to watch. I’ve still never seen an episode of that show.
  • Mark asks about the Three C’s – credibility, content, and cash.
  • Om says getting discovered is harder than attaining credibility. People can make judgement calls if they find the blog. Credibility comes from the content you create, and in the end, people recognize what’s good and what’s bad.
  • Mark thinks newspapers can survive in local markets, for local advertisers. Om thinks there is an opportunity for local-focused startups.

And now, some questions from the floor.

  • Are we underestimating the capacity of the day-to-day world of print, where you basically have a free license to spam?
  • What about Craigslist? Om says the newspapers are up against free classifieds, but otherwise, Craigslist is a different kind of beast.
  • “When information is free, the only thing of value is point of view.” Do you think that’s a helpful paradigm? Om says context is more valuable, you have to put everything in context, and most of the time, people fail to do this. People confuse opinion with context. Om says context is the single biggest thing missing in the news today.
  • Imagine a future in which you get the news on a digital paper. How far are we from that world? Om has no clue.
  • About the economics of blogging – how is one to establish themselves financially? (Boris Mann beside me says, join a network, next question! Agreed.) Om says he is part of Federated Media, which is an aggregated network. What we need is a new kind of advertising paradigm. Om says advertising is seriously lagging in the blogging space. Mark remarks that many reasons people blog now are not financial, they just want to get their point of view out there.
  • Question about net neutrality. Om says from a blog publishing point of view, its not much of an issue. Mark wonders if it is a way for traditional media to protect themselves online, because they can pay. Om says there is room for independent media, they don’t need to be streaming high def!
  • Question about transitioning from tradtitional newspaper to online. Om says lifestyle, sports, and business support the paper. In the online world, you can finetune things, maybe using AP or Reuters for international news instead of your own team. Om says the concept of magazines is not going away anytime soon.
  • How do we effectively change that paradigm of advertising. I can turn off my ads on a website using Firefox – how do advertisers deal with that? Om: Internet Explorer, 85% market share. I would say that since Google pretty much owns Firefox, and their business is advertising (not search!), I wouldn’t expect it to get any worse than it already is. Om says he can’t believe the number of people that click on his Google ads. Mark: “who are these people?!”
  • Om says the blogs that provide value with stick around, and the ones that don’t will go away. “Every user comes with their finger poised on the back button.” Boris remarks that RSS hasn’t come up once yet. How many people in this audience visit Om’s blog on the web? Probably most use RSS.
  • Ah what do you know, the next question comes up, and Om answers with RSS. The question was about monetizing information, can we actually do it? Om says in reality, there is a fundamental change happening, with a new format of information distribution and consumption, and the business model needs to be worked out.
  • What does it look like in three years? Om says it will look pretty similar. NYTimes or WSJ might hire some bloggers, but things aren’t moving as fast as people think. You will see the biggest media experiment.
  • Boris gets to ask a question: he says he only uses RSS, he never visits the websites. Blogs are conversations, Boris can’t have a conversation with the National Post! So no question, but just comments, but he made a good point, and Om agrees. Om says RSS is a challenge, but its a huge opportunity. Whoever can figure out a new advertising model right now stands to make a lot of money. Mark says old media is failing miserably at creating a conversation.
  • Om says Web 2.0 is a new way of thinking, not some fancy new javascript bits. Is it really all about advertising? I think there’s so much more to Web 2.0.
  • Seems people get their news mostly from the same services. Are you concerned about how that affects the conversation? Om says the real intelligence of blogs is in the comments.

Not surprisingly, this session went slightly over time.

Opening Remarks

Post ImageStuart MacDonald is on stage welcoming everyone to the conference. He says they want the event to be a two-way conversation, full of meshing, instead of the typical “we talk you listen” kind of conference. “Think of yourselves as participants, rather than attendees,” they say.

Introductions to the organizers, thanks to the sponsors, etc, etc. Housekeeping stuff, there is free WiFi, and there is power in the floor (though we can’t figure out how to open the panel). Please turn off your BlackBerry’s (apparently they make a clicking noise?). On with the show!

Let’s Mesh!

Arrived at Mesh

Post ImageJust arrived here in the auditorium for Mesh 06, and I’m ready to go! I’ve got my Oilers jersey on, sticking out like a sore thumb amongst all the khakis and dress shirts, but that’s cool. I’ll have lots of pictures to post throughout the day, so check out Flickr. There’s lots of people here already, with more and more coming in.

I haven’t seen as many people I know as I did in Vancouver yet, but that’s to be expected, as most of the attendees here are probably east coasters.

It wasn’t looking good last night after I went to sleep – I woke up coughing and ended up being seriously ill. Fortunately it only lasted for about an hour. I felt fine before, and I felt fine afterward, so maybe it was something I ate? In any case, I’m back to normal.

Time for Google Headlines!

Post ImageHave you ever used a news aggregator like Google News? My guess is that you have, at least once. While these aggregators drive traffic to newspapers, magazines, and other content websites, they also cause problems with the headlines authors choose for a particular story:

Journalist over the years have assumed they were writing their headlines and articles for two audiences–fickle readers and nitpicking editors. Today, there is a third important arbiter of their work: the software programs that scour the Web, analyzing and ranking online news articles on behalf of Internet search engines like Google, Yahoo and MSN.

“The search engine has to get a straightforward, factual headline, so it can understand it,” Nic Newman, head of product development and technology at BBC News Interactive, said.

Seems that these headline aggregators don’t like wit or humor. Is that a problem with the current crop of readers? Yes. Is it something that presents an opportunity? Again, yes. All you have to do, news media people, is ask for it:

“Google, oh great one…with your vast resources and large repositories of data, surely you can present to us an algorithm that is able to craft funny headlines, complete with all the inside jokes your spiders can discover…bestow upon us mere mortals such an algorithm, and call it Google Headlines (beta, naturally)…and we shall be forever grateful.”

They can’t deny a request like that! Or can they?

Read: CNET News.com