Homeless Connect Edmonton 3

Edmonton’s third Homeless Connect was held yesterday at the Shaw Conference Centre (I wrote about HCE2 here). Over 1100 people attended to receive free services from more than 60 local agencies. Guests could make long distance phone calls, get haircuts, see a dentist, find a winter jacket, and much more all for free. New this time around was supervised child care, increased Aboriginal services, and free photographs! Everyone was served a hot lunch and received a gender-appropriate “goodie bag” too.

“It was a great day. The amount of people and services that come together to support our neighbors is exceptional,” says Joanne Currie, Homeless Connect co-chair and Community Investment Specialist with the United Way. “It’s vital that people dealing with homelessness access these services, and it’s wonderful that they can find these easily, on one day and under one roof.”

There were more than 300 volunteers on hand for the day. Some of us were there all day, while others took either the morning or afternoon shift. Everything seemed much better organized this time around, and there was far less confusion among volunteers about where to be and what to do. It’s great to see that the organizers have acted on feedback from previous events to improve things.

Homeless Connect 3

I’m continually amazed at how many volunteers come out for the event. I’m also pleasantly surprised that so many of them are young! I have no idea what the average age of a Homeward Trust volunteer is, but I suspect its lower than the average for most service organizations. It’s great to see young people taking an active role in helping the less fortunate and improving our community.

I worked at registration this time, which I really enjoyed. The line was quite long throughout the morning but definitely slowed down around 1:30pm. As guests arrived, I introduced myself and shook their hand. I then asked them if they wanted to fill out a quick one-page survey (no one that came to my table declined). Usually I’d just ask the questions and fill it out for them. They survey was pretty straightforward but could definitely be streamlined. After the survey guests received a wristband and goodie bag and were on their way!

Once again I was reminded that the primary role of a volunteer at Homeless Connect is to be friendly and to listen, to ensure that all guests have a positive experience. A smile and a few minutes to chat really can make a big difference!

Homeless Connect 3Homeless Connect 3

I saw some familiar faces at the event (such as Mayor Mandel helping to serve lunch), and met some new people too, such as Lynn (DandelionV on Twitter).

“I’m very impressed with this event. It’s wonderfully organized,” says first time volunteer Lynn Turnbull. “It’s so wonderful seeing each guest being treated with respect and dignity. I thoroughly enjoyed my day.”

Alex also volunteered and wrote about his experience here. You can also check out articles in The Journal and The Sun.

Another great event in the books! I’ll definitely be helping out at the next one. Stay tuned to Homeless Connect Edmonton on Twitter for updates. You can see the rest of my photos here.

Notes for 10/4/2009

Here are my weekly notes:

Sharon, Mom, MackHomeless Connect 3

Edmonton Notes for 10/3/2009

Here are my weekly Edmonton notes:

City Centre Market

Pecha Kucha Night: Edmonton #5

Edmonton’s fifth Pecha Kucha Night took place tonight at the Myer Horowitz Theatre at the University of Alberta (you can read about PKNs here). The theme this evening was “Old School” – presenters were meant to take a look back and then push forward in the areas of design, science, art, and sustainability. They had a large audience to present to! The entire lower section of the theatre was full, and there were quite a few people seated above as well. Great turnout for the event, though I don’t believe it sold out.

Tonight’s presenters were (in order of appearance):

  1. Yuri Wuensch, Senior Advisor, Corporate Communications, and Michael Malone, Corporate Communications Coordinator, Edmonton Airports
  2. Dawn Doell, Green Communities Guide Project Coordinator
  3. Jeffrey Klassen, Designer
  4. Michael Janz, Edmonton Federation of Community Leagues (EFCL)
  5. Christian Nelson, P.Eng, Co-chair, dEdmonton, Canada’s Halloween Festival
  6. Isha Datar, Researcher
  7. David Cournoyer and Diane Begin, ChangeCamp Edmonton
  8. Shafraaz Kaba, Architect and Josh Kjenner, Engineer, Manasc Isaac
  9. Nadine Riopel, Campaign Manager, United Way of the Alberta Capital Region
  10. Aaron Pedersen, Photographer, 3tenphoto
  11. Tad Hargrave, Co-Founder of e-sage.ca and Marketing Consultant for Hippies

Pecha Kucha Night 5 EdmontonPecha Kucha Night 5 Edmonton

Yuri and Michael did a fine job of getting things underway, leading us through some of the Edmonton International Airport’s history. That was the old school part – the new school part was Expansion 2012, EIA’s ambitious expansion program. Dawn highlighted some examples of the Green Communities Guide in action. My favorite old school-new school reference from her presentation was wildlife crossings on highways: old school is to put up a sign, new school is to build a green wildlife overpass. Next up was Jeffrey, who focused on virtual environments for learning. What I found interesting was the notion of virtual worlds as “old school”, as they are stepping stones to other technologies such as augmented reality. Michael gave a great overview of EFCL, touching on some of its storied history (the old school part) and identifying the challenges ahead in reaching a younger demographic (the new school part). Fun fact: the first community league hall in Edmonton was built in King Edward Park in 1923. Last up before the break was Christian, who pretty much stole the show with his talk about modeling Edmonton in 3D inside Google Earth. He has created models for around 200 local buildings, including some that no longer exist (old school) and some that are yet to be built (new school).

Pecha Kucha Night 5 Edmonton

First up after the break was Isha who talked about in vitro meat production. Raise cows for meat? That’s so old school. Isha explored growing meat in the lab, and she had the science to back it up. The audience gasped more than once! Next was Dave and Diane talking about ChangeCamp. They highlighted some of the old school ways that citizens have gotten involved in government, and brought us up to present day where new school tools like the Internet make events like ChangeCamp necessary. Shafraaz and Josh then talked about the old school land use policies the city has, notably related to parking, and highlighted the need for some new school thinking in order to achieve goals such as increasing density. Next was Nadine, who talked about how service agencies have improved over time, bringing us to new school things like Homeless Connect. Despite having his slides all out of order, Aaron did a fantastic job of exploring the iconic image. Old school images are iconic, new school ones not so much! And finally, Tad shared his thoughts on the trend back toward supporting local businesses.

I thought all the presenters did a pretty good job tonight. I wasn’t as interested in Dawn’s or Jeffrey’s, but others in the crowd seemed to be. My least favorite was probably Nadine’s though. Yes most of the talks are self-promotional in nature, but hers really seemed like a commercial for the United Way (and their campaign is on now). Worse than that, her presentation made it seem like the United Way is the only agency making a difference. She didn’t mention a single partner agency, even when citing Homeless Connect, though there are dozens of them who work hard to improve the lives of so many.

I think my favorite presentation was Christian’s. He’s a great speaker, and I’m a sucker for cool technology applied to Edmonton. It’s amazing that he’s created so many 3D models of local architecture. His work is a really great resource for all of us. I also really loved Isha’s presentation, because I think it embodied what Pecha Kucha is all about – an interesting, thought-provoking idea introduced in six minutes and forty seconds. She left me wanting to learn more and wanting to talk to others about it!

A couple of other highlights:

  • I really liked Tad’s “triple bottom line” – people, profit, planet.
  • Aaron had the best line of the evening: “Here is Ernest Hemingway. If you don’t know who that is, get a library card.”
  • I learned a new word: Xeriscaping.
  • Josh hit all the major points on parking minimums/maximums, but had to concede at the end of his presentation that City Council recently took a step in the right direction.

Pecha Kucha Night 5 EdmontonPecha Kucha Night 5 Edmonton

The door prizes tonight were pretty amazing – some expensive theatre tickets, lots of Transcend Coffee, and a $1400 bag (seriously). Councillors Iveson and Henderson helped with the prize draws, and Councillors Batty and Leibovici were also in attendance. Even David Swann was spotted in the crowd! Pecha Kucha was definitely the place to be tonight.

Kudos to Edmonton Next Gen on another great event! They’re already working on Pecha Kucha Night 6. If you want to be the first to find out about it, sign up for the Next Gen newsletter. You can see the rest of my photos from the evening here.

Timeraiser comes to Edmonton

Timeraiser is a unique event that supports both artists and non-profit organizations. You can think of it as a volunteer fair with a twist. Here’s the back story:

Timeraiser was conceptualized in 2002 in response to a group of friends wondering how it could be easier to find meaningful, relevant volunteer opportunities. Now, 7 years and 10 Timeraisers later, it is amazing that this grass-roots initiative has flourished into a well-known, annual event that operates in 6 cities across Canada.

It’s a great opportunity to learn more about local non-profit agencies and the volunteer opportunities they have available. What’s the twist? The event is also a silent art auction! To bid on art, you pledge volunteer hours instead of money. It’s an interesting way to get people involved in their local community. You can learn more about how Timeraiser works here.

Edmonton’s first Timeraiser is taking place on October 17th. Here are the details:

WHO: Everyone!
WHAT: 1st Edmonton Timeraiser
WHEN: Saturday, October 17, 2009 at 7:00 PM
WHERE: TransAlta Arts Barns, 10330 84 Avenue (map)
WHY: To raise 4000 community hours for local organizations!
Click here to register!

I got in touch with organizers Theresa Wetzel and Amanda Grainger to find out more. I wondered how Edmonton’s event came to be. Here’s what they said:

“The Edmonton Timeraiser came about from interest that was generated from the success we have had with the Calgary Timeraiser over the past four years. Our corporate partners, volunteers, and agencies were encouraging us to expand the program to Edmonton because they knew it would be a perfect fit for the city. So we started out by approaching the United Way Alberta Capital Region, Volunteer Edmonton, and Enbridge to see if we could rally their support to help bring the program to Edmonton. Instantly they were interested in getting on board and the Edmonton Timeraiser got off the ground without a hitch.”

The goal of the event is to provide people who aren’t already involved with volunteering a fun and easy place to start. Before individuals can bid on art, they first spend some time matching their skills to an agency’s needs. There are 22 agencies currently signed up to take part, and attendees are encouraged to shortlist the agencies they’d like to connect with ahead of time. Given that Edmonton has a fairly strong culture of volunteerism already, I asked Theresa how she saw that impacting the event. She said that Edmonton’s Timeraiser had the highest number of agencies that submitted applications and that “Edmontonians seem very engaged civic minded people who have a passion for art and volunteering”.

In addition to supporting local non-profits, Timeraiser supports local artists by purchasing artwork at fair market value. There will be 22 works of art up for auction. “We are happy to report we invested over $12,000 in the careers of Edmonton artists and in total since 2004 we have raised $300,000 in the careers of Canadian artists.” You can see some of the artwork here.

Organizers are hoping for about 200 participants pledging hours, with the goal of raising 4000 volunteer hours in total (the minimum pledge is 20 hours). Tickets for the event are on sale now for just $20.

Don’t miss this great event! Follow along and chat about it on Twitter using #timeraiser.

Edmonton City Centre Airport closure delayed

Back in July, City Council voted in favor of phased closure for the City Centre Airport. The first runway (16-34) was scheduled to be closed by April 30, 2010, but today Council voted to delay that until October 2010 so that the Rexall Edmonton Indy can be held next year (only Councillor Batty voted against the decision). You know, the race that cost taxpayers $5.3 million last year (figures for the 2009 race haven’t yet been released). I guess this means the design competition will also be delayed.

Just last week a report suggested that air traffic may be closed for four weeks to accommodate the Indy. The only other alternative that was presented was to spend the money on a new track, a decision that probably wouldn’t have gone over very well with anyone.

The current contract with the Indy Racing League expires after the 2010 race, but City Manager Al Maurer says that discussions about a longer term agreement are underway. If the 2009 figures don’t show a big improvement from 2008, it’ll be hard for City Council to justify a renewal.

I think City Council missed an important opportunity today to reinforce their decision to close the City Centre Airport. Additionally, they’re in danger of setting a bad precedent of delays. What happens the next time Tom Hendricks or someone else goes to Council to ask for more time?

I hope this is the first and last delay in the closure process. We’re watching you City Council.

UPDATE: The Journal reports that the delay would be until July 31, 2010 not October 2010.

UPDATE2: The text of the motion is as follows:

That the City of Edmonton cooperate with Edmonton Regional Airports Authority to ensure that any closure of Runway 16-34 would not take effect until after the 2010 Edmonton Indy and Alberta Aviation Museum’s Airfest 2010.

You can download the minutes in Word here.

Recap: artsScene Edmonton boardLink

Tonight was the first ever boardLink event in Edmonton, hosted by artsScene Edmonton with partners Emerging Business Leaders, InterVivos, and JCI Edmonton and held in the Shoctor Lobby at The Citadel. I wasn’t sure if I wanted to attend, but I’m glad I did. Here’s what it was all about:

boardLink is a national program that was created by Business for the Arts in 2002. Since its start, boardLink has connected hundreds of young professionals with volunteer opportunities in various arts and culture communities throughout Canada with boardLink Online and boardLink Live events.

You can think of it like speed dating for local arts organizations and potential volunteers. The organizations on hand tonight included: The Citadel Theatre, Edmonton Opera Association, Mile Zero Dance, Edmonton Jazz Festival Society, The Works International Visual Arts Society, The Art Gallery of Alberta, LitFest: Edmonton International Literary Festival, Fringe Theatre Adventures, Latitude 53, and Alberta Foundation for the Arts. There were roughly 50 potential volunteers in attendance.

artsScene Edmonton boardLinkartsScene Edmonton boardLink

At the beginning of the event, everyone was given five small post-it notes to paste on the agenda BarCamp-style, indicating which organization they wanted to check out in each rotation. The rotations themselves were 15 minutes each, so you had to be quick meeting an arts organization and introducing yourself. It wasn’t one-on-one, instead each arts organization had at least two volunteers and there were three or more potential volunteers in each group.

I did three rotations: Fringe Theatre Adventures, The Art Gallery of Alberta, and Latitude 53. The three could not have been more different! No one really knew what to do (so I guess it really was like speed dating in that way) but Sam and Thomas from FTA did a good job of giving an overview of the organization and the opportunities available. Unfortunately we didn’t have much time to chat. In stark contrast to them, Allan and Priscilla from the AGA relied on us to prompt them with questions. It was a little awkward, but they were definitely excited about their new building. Finally, Todd and Vieri were very casual, funny, and off-topic. I enjoyed chatting with all of them.

It became clear to me as the evening unfolded that there’s a big disconnect between young people such as myself, and the arts organizations that were in attendance. We don’t know how to communicate with one another.

It was even evident during the opening remarks – EBL, InterVivos, and JCI were all well-spoken and informal human-sounding, talking about the great things they wanted to accomplish together. Penny from The Citadel congratulated everyone for coming and showing an interest, and ended by announcing a two-for-one offer for attendees. It just seemed tacky and out of place.

artsScene Edmonton boardLinkartsScene Edmonton boardLink

I’d say the event was a successful one, but it’s the follow-up that will truly determine the outcome. Everyone filled out a “volunteer profile” that will be circulated to the arts organizations so they will contact individuals who might be a good fit. More importantly, I hope artsScene puts on additional boardLink events in the future so that we can work on that communication disconnect!

Be sure to check out the artsScene Edmonton blog and Twitter for updates. You can see the rest of my photos from tonight here.

Notes for 9/27/2009

Here are my weekly notes:

Edmonton Notes for 9/26/2009

Here are my weekly Edmonton notes:

The Great Potato GiveawayThe Great Potato Giveaway

How open data could help the City of Edmonton save at least $197,500 on 311-related expenses

While researching 311 for my previous post, I consulted the 2009-11 Capital Budget (PDF). The Capital Budget pays for both maintaining existing infrastructure and undertaking new projects (in contrast, the Operating Budget is a one-year budget for services and programs – you can find both here). In it, I discovered a Corporate Services (read: IT) project called “e-Business”, described as follows (on page 382 if you want to look it up):

The purpose of this funding is to put 311 statistics on our websites. First for internal staff then to public. The objective is to present 311 statistics in a manner similar to the what New York City does. Their 311 activity is presented by neighborhood or ward, in text form in a table as well as on a map. This project is being presented as a phase in of sophistication. This enhancement can be implemented based on what can be funded.

I went to check out New York’s site for 311 statistics, and it is indeed quite useful. If you type in an address and select a borough, you get a wide assortment of statistics, presented in tabular form or on a map. The bad news is that most of the tables and maps are in PDF form. The good news is that you can export all the data to CSV, which means you can map it yourself! Very cool.

The project description continues:

The e-Business program is driven by three primary factors. Our citizens are demonstrating increased use of the Internet and the City’s Web site, our population is growing, resulting in a projected need for increased services, and citizens and other stakeholders are demanding new and more extensive self-service access to government.

If you’re not thinking of open data and ChangeCamp by now, you should be! Here are some justifications for the project as outlined in the Capital Budget:

  • Program Managers would use this as an additional tool for monitoring service activity.
  • Residents and potential residents could find out what the issues are in specific neighbourhoods.
  • The Mayor and City Council could quickly determine what the major issues are, without having to make a request.
  • The project will help make the City more transparent to its public.

Sounds great to me!

So what’s the problem? Cost.

The justification section of the project description says: “At the City of Edmonton, e-Business is about business first – providing the services our citizens need and want at a justifiable cost.”

I wouldn’t call these costs justified, I’d call them outrageous:

Phase 1 Table display of 311 Statistics reports $27,000
Phase 2 Option to display of reported statistics by business area $27,000
Phase 3 Option to display of reported statistics by neighborhood $37,000
Phase 4 Option to display reported statistics on a map $133,500
Phase 5 Include statistics that are stored in other applications $974,000
  TOTAL: $1,198,500

This is why we need a policy on open data, so that projects like this one don’t get funded, wasting taxpayer dollars.

The first item consists of automating the conversion of reports generated by the 311 system to web content, presumably HTML. I think $27,000 sounds justified for that task. It’s potentially quite difficult and error-prone, depending on what the reports look like, what format they are in, etc. The rest of the items are ridiculously overpriced, however.

What the City should do instead

Spend the $27,000 to automate the conversion of the reports to CSV format. Then make those CSV files available for free to the public. I promise you the City would get the next three phases for free. If I had the data I’d gladly do it, and I’m sure there are others who would too. On top of that, the community is more likely to use standard/open tools and technologies (such as Google Maps) rather than proprietary, awkward ones (such as the City’s SVG maps). We’d probably get it done faster too. The City can then put money to more useful things, such as an open 311 API similar to what Washington, D.C. has.

I think Phase 5, which would include data from POSSE, CLASS, and other internal systems, is too big and broad currently (hence the very large cost). It could be approached in the same way though – spend a little bit of money to make the data available in an open format, and give it to the community to do the rest.

I should point out that the above total ($1,198,500) has no approved funding. Rather, it is the amount the project would cost if City Council approved the entire thing. They could choose to approve only one phase, a couple phases, or none. The reason I put $197,500 in the title is that only the first four phases seem reasonable to me given the information available, and I think the first one is a justified cost as-is.

If the City of Edmonton could save nearly $200,000 on this one project alone by embracing open data (not to mention the indirect benefits that will come along with that cost-savings), imagine what the benefits of embracing open data across the board would be!