Recap: Katz Group reaches out to Nextgeners on the Edmonton Arena District

Last night the Katz Group hosted an “off the record” meeting downtown to talk about the proposed Edmonton Arena District with “nextgeners”. Most of the nearly 60 people in attendance heard about the event through the Edmonton Next Gen’s weekly newsletter. Given that the last news update on their website was posted on July 23, I was curious to hear what Bob Black had to say.

Bob’s presentation lasted just under an hour, and was followed by a question and answer session. The newest piece of information to me was related to some concepts the Katz Group has come up with for street activations. The concepts are very much a work-in-progress, and will be shared more widely in the future after they are further developed.

Both Paul and Bruce have already written about the meeting, but here are my notes and favorite quotes (all quotes are attributed to Bob Black):

  • Much of the presentation was a recap. The district is 12 acres on the north side, 4 acres on the south side.
  • The current plan is for the arena to be centered on the north side, surrounded by a practice rink, office towers, and other development. The south side could host a hotel and a condo building.
  • As Bob walked through diagrams and concepts, he made sure to point out changes they have made based on feedback.
  • “We believe our project can contribute significantly to putting Edmonton on a new foundation for business.”
  • Bob called the July meeting with City Council “a watershed moment” in the history of the EAD project, because it gave them a process to follow.
  • “We think there’s more opportunity for live entertainment in Edmonton, and we intend to put it into the district.” Bob described two additional live entertainment venues that would be part of the complex, in addition to the arena itself. He talked fondly about the old Sidetrack Cafe.
  • “The project will be phased. To expect that all 16 acres be developed at once is not realistic.” In questions after the presentation, Bob confirmed that the arena would be built first, but couldn’t give specifics about the rest of the development.
  • Bob talked about the seasons, and explained the idea of a sidewalk-arcade. In the summer, activity would spill onto the sidewalk. In the spring/fall, the arcade could have roll-down shades, and in the winter, it could even be heated.
  • Bob also talked at length about the winter garden, perhaps the most controversial part of the proposed development thus far. He explained that it was created to solve a critical design issue – they don’t want to impair traffic on 104 Avenue, and they want to ensure the safety of patrons after large events. He mentioned the current “lemming” effect after hockey games, where large groups of people quickly “get the heck out of dodge.”
  • The winter garden is intended to be a year-round gathering place, and the Katz Group clearly sees it as the centrepiece of the development. Bob called it the “statement piece” and said it could be Edmonton’s “postcard snapshot”.
  • The winter garden would be roughly 1 acre in size, suspended 32 feet above 104 Avenue. Despite criticism that the winter garden moves pedestrian traffic off the street, Bob said that it “ties the arena into the downtown”.
  • The presentation did touch on the Oilers and its finances. “The Oilers are the only team in the NHL that do not receive non-hockey revenues.”
  • In response to a few questions about what the development would look like and how it would be funded, Bob said: “Until you have a project you can’t make the full investment required for architecture and costing.” He did spend some time explaining the CRL as well.
  • Bob proactively tackled the notion that we could simply retrofit Rexall Place. He explained the expense that would be required, and pointed out that renovating Rexall wouldn’t allow the Katz Group to achieve its goals. “We’re looking to change the nature of entertainment in Edmonton.”
  • In response to a question about what would happen to Rexall Place, Bob replied: “What happens to Rexall if the project goes ahead is not up to the Katz group.” He also pointed out that Northlands has not shown any desire to dialogue on the issue.
  • Parking of course came up in the presentation. Bob’s slides showed that there are roughly 8470 parking spaces available within a 10 minute walk from the EAD, and roughly 5075 within a 5 minute walk. Bob said the current plan is to build between 1500 and 3000 parking stalls in the EAD.
  • When asked about the Greyhound bus station and other surrounding development that might be considered “urban blight”, Bob said he has high hopes that Gene Dub will do something with the land when the bus station lease expires.
  • When asked about sustainability, Bob said the vision is to be “absolutely green”.
  • The very first question that was asked of Bob was what happens to the less fortunate who may be displaced by the development, or who simply can’t afford to access the facilities. Bob reiterated that some elements of the EAD are intended to be public gathering spaces, and did confirm that dialogue with agencies and other partners is ongoing, but said that “you can’t always reach every demographic.”
  • Some of the projects Bob referenced as potential examples during his presentation include: Hudson Yards in New York, Rockefeller Center in New York, British Museum in London, BCE Place Galleria in Toronto (which is actually classified as public art by the City of Toronto), and Fulton Street Transit Centre in New York.
  • Bob finished with his call to action, asking anyone with values similar to the Katz Group, to help. “We believe now is the time where Edmonton needs to be bold.”

Edmonton Arena District Meeting

The Katz Group has gotten a bit of a free ride in the media over the summer thanks to the City Centre Airport issue, but they’ve used that time to continue consultations with a wide range of individuals and organizations.

Check out the #yegarena hashtag on Twitter for updates.

I should point out that I did have permission to tweet and write about the event. I don’t think it was really meant to be off-the-record; the Katz Group just wanted the chance to chat without the media around. But of course, nextgeners like me are never far from an Internet-enabled device!

Envision Edmonton’s petition insufficient, City Centre Airport phased closure will continue

Yesterday the declaration of the City Clerk was released, stating that the petition put forward by Envision Edmonton was not sufficient, for two reasons:

  • There were no more than 73,657 valid signatures.
  • The petition was not brought within 60 days of Council’s decision to close the airport.

According to the Municipal Government Act (MGA) that means that City Council was not required to take any notice of the petition. They debated the issue in their final meeting before the election, and voted 10-3 against including a question on the ballot. The vote breakdown was exactly the same as it was in July 2009, when Council voted in favor of a phased closure of the City Centre Airport. Here are some of the quotes from the meeting:

  • “The decision to not put a question on the ballot is the right one for Edmonton.” – Mayor Mandel
  • “For some unknown reason it took 11 months to get a petition.” – Mayor Mandel
  • “This needs to end.” – Mayor Mandel
  • “This motion is the same year late as the petition. This needed to happen last year.” – Councillor Iveson
  • “I am not prepared to support something that could lead to 42 years of inefficient operation.” – Councillor Anderson
  • “Somebody has to have the guts to say enough is enough.” – Councillor Henderson
  • “I am prepared to stand up and say I did eight months of research on this issue.” – Councillor Krushell
  • “Is this the only big decision we’ve made in the last three years?” – Councillor Sohi

In both the meeting and a media briefing, we learned more about the petition verification process.

  • Roughly 80 staff worked for more than 3700 hours to verify the petition. About 60 of those staff were hired specifically for the verification process.
  • One of the first things the City had to do was photocopy every page of the petition. The copies and the originals are now stored in a vault, where they will remain for at least 5 years.
  • It turns out Envision Edmonton did not contact the City Clerk about its petition. If it had done so, it might have learned about the 60 day requirement.
  • Had the petition been valid and sufficient, the outcome of the question would have been binding for ten years. If Council had decided to put a question on the ballot anyway, its outcome would not have been binding.
  • The total cost for the verification is estimated at between $125,000 and $150,000.
  • Banister Research was hired to help complete the verification, which they did via telephone.
  • The petition signatories (addresses) were compared against both the Edmonton Elections database (current as of 2009) and SLIM (Spatial Land Inventory Management).
  • Since the July 2009 decision, the City has incurred costs of $12 million, while ERAA has incurred costs of more than $23 million.

Links

Lots of people have written about this already. Here are some relevant links:

Resources

PDF Municipal Government Act (2.4 MB)

PDF Declaration of the City Clerk (689 KB)

PDF Report on the Petition (55 KB)

Final Thoughts

I don’t for a second think the battle over the City Centre Airport is finished. I’m sure we’ll see additional challenges and fights in the weeks and months ahead. Edmonton Airports seems to think so as well, launching Share The Facts today. I am confident that City Council made the right decision yesterday however, and I think they’ll be rewarded for it on October 18.

Closing the City Centre Airport is the right decision for Edmonton’s future. Yesterday was simply another step along the way to making that future a reality.

Recap: Vacation in San Francisco

Sharon and I got back to Edmonton last night after spending ten days in San Francisco. I had never been there before but had always heard great things. As a bit of a “food town” we thought it would be a great place for us to go to get away from things for a while. Here are some of the highlights.

San Francisco
Based on a couple of recommendations, we looked at the Kimpton Hotel chain. We chose Hotel Triton, located right near the Chinatown gate. It was fantastic!

Heart of the City Farmers' Market
Pretty much the first thing we did after arriving was visit the Heart of the City Farmers’ Market. It reminded us of our own City Market.

Chinatown
Chinatown was an early highlight for me. I’d never seen a Chinatown like the one in San Francisco!

Fisherman's Wharf
Without a doubt the most touristy place we visited was Fisherman’s Wharf. Lots to see and do in the area. I enjoyed eating fresh crab there!

Crooked Street
Another popular tourist spot is the crookedest street in America. No not Wall Street, Lombard Street.

Alcatraz
Of course, no trip to San Francisco would be complete without a trip to the infamous rock! We actually watched The Rock before leaving for our trip.

Coit Tower
This photo was taken from Coit Tower (you can see the reflection). If you can believe it, we ran into a couple we knew from Edmonton at the top of the tower! Small world.

Ferry Building
We loved all of the fresh produce that was available (and Sharon was particularly sad that we didn’t have a kitchen available). Visiting the Ferry Building Farmers’ Market was pretty cool.

Domaine Chandon
The tasting fees quickly added up, but our decision to take a tour of wine country turned out to be a good one.

Mack, Sharon, Hubert Keller
One of the dinners we had made reservations for in advance was at Fleur de Lys. The highlight was getting to meet Chef Hubert Keller, one of our favorites from Top Chef Masters.

Golden Gate Bridge
We decided to walk across the Golden Gate Bridge. It started off foggy but quickly cleared. Other than being very windy, it was a great walk!

Ghirardelli Square Chocolate Festival
All the festivals we visited seemed to be extremely well attended, and the Ghirardelli Square Chocolate Festival was no exception. The lines were insane!

Opera in the Park

Opera in the Park
One of my favorite events was Opera in the Park. This year was San Francisco Opera’s 37th annual event.

San Francisco
This is me sitting in a POPOS – a privately owned public open space. I’m holding a Super Burrito from the San Buena Taco Truck, one of my favorite things we ate.

San Francisco
We did ride the cable car once. This photo also shows the hills San Francisco is known for, and a fire escape too (they were a very common sight).

Chez Panisse
Potentially my favorite dish – a pizza from Chez Panisse. I’m a sucker for eggs.

Muir Woods
On our last morning, we visited Muir Woods. It was so quiet!

Domaine Chandon
Sharon and I at the Domaine Chandon winery.

That’s really just a taste of our trip. You can see the rest of our photos (846 in all) here.

I really enjoyed San Francisco and would definitely visit again!

State of the Calgary Twittersphere – July 2010

Welcome to the seventh State of the Calgary Twittersphere of 2010, my look at the intersection of Twitter and Calgary, AB. You can see last month’s stats here.

For information on the data, definitions, and other background, click here.

For July 2010:

# of local users: 10501 (a decrease of 125 from June)
# of tweets by local users: 501941
# of tweets by local users containing #yyc: 22956 (4.6%)
# of tweets by local users that were replies: 153421 (30.6%)
# of tweets by local users containing links: 148567 (29.6%)
# of tweets by local users that were retweets: 21291 (4.2%)
# of tweets by local users that were twooshes: 16440 (3.3%)

Here are the numbers above in graphic form:

Here are the top clients used by local users for posting updates:

Some other interesting stats for the month:

  • Just over 50% of all local tweets were posted between 9 AM and 5 PM.
  • Local users posted roughly 11.3 tweets per minute in July (compared to 11.7 tweets per minute in June).
  • The day with the most local tweets posted was July 30 at 19863. On average, 16821 local tweets were posted each day (compared to 16821 in June).
  • Of the 153421 replies posted by local users this month, 47364 or 30.9% were to other local users.
  • A total of 1960 users posted 50 times or more in July. In comparison, 1587 users posted just once.

Here are the top ten most followed local users:

  1. douglasi
  2. calgrasley
  3. izzynobre
  4. NatbyNature
  5. SteveMesler
  6. WestJet
  7. MarkIsMusing
  8. ahhhgolf
  9. StaceZimmerman
  10. PLRNetMarketing

Here are the top ten most listed local users:

  1. biancaquijano
  2. douglasi
  3. NatbyNature
  4. WestJet
  5. VeerUpdate
  6. NHLFlames
  7. izzynobre
  8. CarlaYoung
  9. accruing
  10. uppercasemag

Here are the top ten most active local users (not including bots):

  1. izzynobre
  2. buckshot_yyc
  3. PLRNetMarketing
  4. VaughanBuilders
  5. Kristinnuendo
  6. Victorrious
  7. calgaryplumbers
  8. CarlaYoung
  9. that_angela
  10. Missitalyxox

Here are the top ten most active local users using #yyc (not including bots):

  1. lonnietaylor
  2. ThankASoldier
  3. Hughes4MayorYYC
  4. C_DIG
  5. Reactive_Candy
  6. harperonside
  7. nenshi
  8. petrodude73
  9. QR77football
  10. MsJodyM

Here are the top ten most replied to local users:

  1. that_angela
  2. Kristinnuendo
  3. dantric
  4. nicolesaxton
  5. danellew
  6. yogicrystal
  7. Acdngirl
  8. Darren_Krause
  9. lonnietaylor
  10. twowheelgeek

Here are the top ten most retweeted local users (by other local users):

  1. calgaryherald
  2. calgarystampede
  3. cityofcalgary
  4. CBCCalgary
  5. ChinookCentre
  6. nenshi
  7. 660News
  8. YYCLostPet
  9. AvenueMagazine
  10. that_angela

Final Thoughts

A small decrease in users in July, maybe because everyone was outside doing things! No surprise that the Calgary Stampede was among the most retweeted for the month. Chinook Centre celebrated its 50th birthday on August 1, and made a big push for followers during the month of July which likely explains why it was retweeted so much. With the Calgary election heating up, it’s interesting to see that mayoral candidate Naheed Nenshi was the 6th most retweeted user. I wonder if we’ll see more election-related stats as October 18 draws near.

Exploring Apps4Edmonton using Microsoft Live Labs Pivot

You’re going to hear a lot more about apps over the next few weeks! The deadline for submissions for the City of Edmonton’s Apps4Edmonton competition was Friday evening. Local developers came up with more than 30 really interesting and useful local apps, which will now compete for your votes and for the attention of the judges. You can learn more about the prizes and the competition here.

I started looking at some of the apps, and decided I wanted a better interface to browse them. I thought it would be nice to be able to sort the apps, to see a screenshot of each one, and to see which datasets each of the apps made use of. I also didn’t want to spend too much time on it, so with all of that in mind, this seemed like the perfect opportunity to experiment with Pivot.

Here’s what I came up with! Click on the image below to load the Apps4Edmonton Apps Directory in Pivot. You’ll need Silverlight 4 installed for it to work. Alternatively, if you have downloaded Pivot and have it installed on your computer, you can browse to this URL inside Pivot.

Click here to launch the Pivot!

Might take a minute or two to load. If it doesn’t, just refresh it. What you see are all the apps from the contest page, with a screenshot, description, contest URL, and list of datasets for each one. If you want to see just the apps that use the “Police Stations” dataset for example, you can select it in the navigation pane on the left and the view will update.

Ever since TechEd, I’ve been really interested in Microsoft Live Labs Pivot, an interactive data visualization technology. It’s great for exploring large datasets, identifying relationships, visualizing patterns, etc. The Apps4Edmonton dataset isn’t very large of course, but the tool still does a great job.

How It Works

I started out by building a Pivot Collection using Microsoft Excel. Pivot has a pretty handy tool for turning spreadsheets into collections, so that’s what I used initially. Quickly though I realized that I wanted to host this on the web somewhere, and that I wanted others to help me refine the dataset.

I uploaded the spreadsheet to Google Docs, and then downloaded the Just In Time Pivot Collection sample. After a little bit of experimentation with the Google Docs API (which I have never used before) I had the code working to create my collection on the fly. It loads the spreadsheet from Google Docs, creates the collection, and then serves up the XML and Deep Zoom images.

The spreadsheet is mostly complete, but a few apps are missing datasets. This is because either it wasn’t immediately obvious which they were using, or they simply don’t use any that are part of the data catalogue. You can update the spreadsheet here.

If you’d like to experiment with creating your own just-in-time Pivot Collection, you can download the sample code here and the code for the collection I wrote here. I also made use of CutyCapt to generate screenshots. You’ll also want to check the XML schema.

Apps4Edmonton

There are some really great apps in the Apps4Edmonton competition, so check them out. You’ve got until September 10 to vote for your favorite ideas and apps!

And for full disclosure, I submitted ShareEdmonton to the competition. If you like it, vote for it!

UPDATE: Thanks to John for helping me get the Pivot Collection right!

State of the Calgary Twittersphere – June 2010

Welcome to the sixth State of the Calgary Twittersphere of 2010, my look at the intersection of Twitter and Calgary, AB. You can see last month’s stats here.

For information on the data, definitions, and other background, click here.

For June 2010:

# of local users: 10626 (an increase of 79 from May)
# of tweets by local users: 504633
# of tweets by local users containing #yyc: 22382 (4.4%)
# of tweets by local users that were replies: 156128 (30.9%)
# of tweets by local users containing links: 148101 (29.3%)
# of tweets by local users that were retweets: 22445 (4.4%)
# of tweets by local users that were twooshes: 17296 (3.4%)

Here are the numbers above in graphic form:

Here are the top clients used by local users for posting updates:

Some other interesting stats for the month:

  • Just under 50% of all local tweets were posted between 9 AM and 5 PM.
  • Local users posted roughly 11.7 tweets per minute in June (compared to 11.4 tweets per minute in May).
  • The day with the most local tweets posted was June 17 at 20079. On average, 16821 local tweets were posted each day (compared to 16355 in May).
  • Of the 156128 replies posted by local users this month, 49139 or 31.5% were to other local users.
  • A total of 1978 users posted 50 times or more in June. In comparison, 1600 users posted just once.

Here are the top ten most active local users (not including bots):

  1. izzynobre
  2. VaughanBuilders
  3. dantric
  4. Victorrious
  5. nscafe
  6. ThisMasterpiece
  7. that_angela
  8. a_picazo
  9. PLRNetMarketing
  10. Kristinnuendo

Here are the top ten most active local users using #yyc (not including bots):

  1. calgaryherald
  2. C_DIG
  3. CalgaryBeacon
  4. Hughes4MayorYYC
  5. petrodude73
  6. jillianwalker
  7. CalgaryBeacon2
  8. harperonside
  9. nscafe
  10. that_angela

Here are the top ten most replied to local users:

  1. Kristinnuendo
  2. dantric
  3. that_angela
  4. nscafe
  5. Diegirl
  6. yogicrystal
  7. C_DIG
  8. nicolesaxton
  9. Acdngirl
  10. danellew

Here are the top ten most retweeted local users (by other local users):

  1. calgaryherald
  2. CTVCalgary
  3. cbccalgary
  4. YYCLostPet
  5. cityofcalgary
  6. Calgarystampede
  7. AvenueMagazine
  8. mikesbloggity
  9. CTVdavidspence
  10. that_angela

Final Thoughts

First off, my apologies to those of you who have been waiting for a stats update! I’ve been a little behind this summer.

There was a slight increase in the number of users in June, and a slight decrease in the number of tweets posted. I think that decrease is due to two things: one less day than in May, and the large amount of downtime that Twitter experienced in June (it was their worst month since August 2009).

State of the Edmonton Twittersphere – July 2010

Welcome to the seventh State of the Edmonton Twittersphere of 2010, my look at the intersection of Twitter and Edmonton, AB. You can see last month’s stats here.

For information on the data, definitions, and other background, click here.

For July 2010:

# of local users: 8227 (an increase of 49 from June)
# of tweets by local users: 446078
# of tweets by local users containing #yeg: 32290 (7.2%)
# of tweets by local users that were replies: 155793 (34.9%)
# of tweets by local users containing links: 121874 (27.3%)
# of tweets by local users that were retweets: 19864 (4.5%)
# of tweets by local users that were twooshes: 15646 (3.5%)

Here are the numbers above in graphic form:

Here are the top clients used by local users for posting updates – UberTwitter and Twitter for iPhone continue to duke it out.

Some other interesting stats for the month:

  • Just over 51% of all local tweets were posted between 9 AM and 5 PM.
  • Local users posted roughly 10.0 tweets per minute in July (compared to 9.8 tweets per minute in June).
  • The day with the most local tweets posted was July 30 at 19129. On average, 14390 local tweets were posted each day (compared to 14068 in June).
  • Of the 155793 replies posted by local users this month, 61444 or 39.4% were to other local users.
  • A total of 1658 users posted 50 times or more in July. In comparison, 1164 users posted just once.

Here are the top ten most followed local users:

  1. revtrev
  2. Pat_Lorna
  3. randyfritz
  4. biofeed
  5. dancinginlife
  6. masseffect2
  7. dragonage
  8. subunit1
  9. NHL_Oilers
  10. MathieuBisson

Here are the top ten most listed local users:

  1. biofeed
  2. randyfritz
  3. revtrev
  4. masseffect2
  5. paradepro
  6. dragonage
  7. NHL_Oilers
  8. redneckmommy
  9. Pat_Lorna
  10. DaBaby

Here are the top ten most active local users (not including bots):

  1. rootnl2k
  2. Lekordable
  3. DWsBITCH
  4. donutsmile
  5. fraygulrock
  6. gcouros
  7. ummmwhatO_o
  8. frostedbetty
  9. SGT_ZamboniGuy
  10. angelzilla

Here are the top ten most active local users using #yeg (not including bots):

  1. edmontonjournal
  2. ctvedmonton
  3. iNews880
  4. livingsanctuary
  5. DebraWard
  6. twitinbythepool
  7. joshclassen
  8. Sirthinks
  9. gjmventures
  10. cbcedmonton

Here are the top ten most replied to local users:

  1. ZoomJer
  2. angelzilla
  3. PoisonLolita
  4. frostedbetty
  5. britl
  6. joshclassen
  7. RockstarJodie
  8. bingofuel
  9. Wildsau
  10. LauraSem

Here are the top ten most retweeted local users (by other local users):

  1. ctvedmonton
  2. edmontonjournal
  3. joshclassen
  4. mastermaq
  5. EnvisionEdm
  6. iNews880
  7. CityofEdmonton
  8. dantencer
  9. bingofuel
  10. TrafficEdmonton

Final Thoughts

Even though July is one of the busiest months of the year here in Edmonton, local Twitter users were still pretty active! Not many new accounts, but there was a noticeable jump in the number of updates posted. The busiest day of the month, July 30, was the last Friday of Capital EX and Taste of Edmonton, and was also the day the Eskimos snapped a four-game losing streak to win their first game of the regular season.

Recap: artsScene Edmonton’s Summer Party + Behind the Scenes at the Fairmont Hotel Macdonald

artsScene Edmonton’s latest sold out event took place tonight at the historic Fairmont Hotel Macdonald. The Summer Patio Party + Behind the Scenes was another great opportunity to catch up with old friends and to meet some new ones too! Here’s what the event was all about:

Steeped in history, The Fairmont Hotel Macdonald opened its doors in 1915 and has continued to be the centre of Edmonton’s social life. Join fellow young professionals (ages 18-40) and discover the building’s history and architecture, combined with a summer patio party with DJs, drinks and more overlooking the city’s river valley. It’ll be an artsScene Behind the Scenes event like no other!

Tonight’s event was a unique chance to learn more about Hotel Mac, as it is known here in Edmonton. The smoke outside meant that most people stayed indoors, but everyone seemed to be enjoying themselves, and a few of us ventured onto the patio anyway.

Here are some highlights from the tour:

artsScene Summer Party + Behind the Scenes
This is the Empire Ballroom, which is where the famous Sunday brunch takes place. During World War II, the space was used to make jeans!

artsScene Summer Party + Behind the Scenes
This is the Drawing Room, which used to be for ladies only. It even featured a separate entrance (which now serves only as an emergency exit).

artsScene Summer Party + Behind the Scenes
Right next door is the Jasper Room, which was for men. The most striking feature are the windows, which are seem too close to the floor – they’re level when you’re seated.

artsScene Summer Party + Behind the Scenes
Apparently this mural was “photoshopped” – it features John A. Macdonald at the centre, but not everyone pictured was actually there.

artsScene Summer Party + Behind the Scenes
The staircase was my favorite part of the tour. Marble steps and some incredible views on the way down.

We also got to see one of the rooms on the 8th floor. The one we saw was two levels, and goes for about $1000 per night. Apparently the one Brad Pitt and Angelina Jolie stayed in is much larger and is more like $3000 per night!

After the tour we checked out the patio, which tonight offered a clear view of the smoke:

artsScene Summer Party + Behind the ScenesartsScene Summer Party + Behind the Scenes

Tonight’s event also featured music from the Jerrold Dubyk Trio, Mindy Cooper (DJ Sweetz), and a really intriguing art project called “Angles of Love” by Sarah Jackson. You can see the rest of my photos here.

If you haven’t checked out an artsScene event yet, what are you waiting for? Stay tuned to their blog and Twitter for updates. See you at the next one!

Why Edmonton’s Teatro La Quindicina and actor Jeff Haslam will never get my business again

With one exception, Sharon and I had a great time at the 29th Edmonton International Fringe Festival this past weekend. Unfortunately, all that sticks out in our minds is that exception. Before I explain, a little background.

Sharon is the person who introduced me to live theatre in Edmonton. Though the first show she took me to wasn’t a Teatro la Quindicina production, it wasn’t long before we were regularly attending their shows. I don’t write about theatre as much as Sharon does, but I do mention it from time to time, such as when we went to see The Talking Turk back in March 2005. Over the years I have come to really enjoy local theatre, and Teatro in particular. I wrote my Edmonton Story about local theatre, and specifically mentioned the company. In fact, Sharon and I found that we were going to so many of Teatro’s shows that we subscribed to the 2009 season, and did so again this year. We thought it was a great way to support the company.

Though she probably started watching Teatro productions in high school, Sharon only started blogging in 2006, so her first related entry was about Eros and the Itchy Ant in November 2006. Since then, she has written about nearly every local production we’ve ever been to, including at least twelve Teatro shows. She says it better than I can:

The best thing about a personal blog, of course, is that I don’t have to limit my content. I do still enjoy commenting about the arts scene, and in particular, the wonderful plays staged by the theatre community. And so, despite the proliferation of food-centric posts, I will continue to think of myself as a blogger who simply happens to write often about food.

Without a doubt, one of our favorite local actors has been Jeff Haslam. A Teatro regular, Jeff took over as the company’s Artistic Director in 2009. Neither Sharon nor I have been shy about calling him our favorite, and one of the reasons we decided to see Edmonton Opera’s H.M.S. Pinafore was because Jeff was in it. Sharon actually reached out to him in November last year to help with her post on Shop Local Month (he did).

All of this made what happened on the weekend even more disappointing, inappropriate, and hurtful.

It started on Saturday while we were in between shows at the Fringe. Sharon was checking her email on her phone, and discovered a comment from Jeff Haslam on her recent post about Teatro’s The Ambassador’s Wives. We were both shocked after we read it:

You come across as snotty and arrogant. I absolutely despise your pretension that you are “a reviewer” in any professional way. In fact every time I read one of your posts I think “I am not smitten with this weird women like her icky friends seem to be. I wish she’d stop subscribing to my theatre company, because she seems like such a pretentious doof. I wonder if she knows that her endlessly stuck-up self-important little reviews are deeply offensive to those of us who bust our buts for next to nothing to bring a little entertainment to this distant northern city? I wonder if she knows that her crappy 19 bucks goes to less than 40% of what it costs to pay all the artists she isn’t always smitten by? Do us all a favour lady. Write about food and take your entertainment dollar elsewhere.
Sincerely
Jeff Haslam

Had our favorite local actor really written that? Needless to say, Sharon was pretty disturbed by the comment. I refused to believe it was actually from Jeff Haslam (though the email and IP address didn’t suggest anything to the contrary). So because we were friends on Facebook, I sent him a message to make sure the comment was actually from him:

Did you actually leave a comment on the Only Here for the Food blog’s review of The Ambassador’s Wives?

Instead of the “no way” I was hoping for, so that we could take the comment down, I received this reply:

Yes. Yes I did. Sorry if I insulted you and Sharon, but you cannot BEGIN to imagine how offended I am, and we all are are, by Sharon’s "reviews". You people are not, I’m sorry to say, invisible. The Internet stretches far and wide. I do not need or want your money, especially if you have the GALL to review us so sarcastically and with such bile. Your review of our work on Dial M was particularly sickening. Actually there isn’t a single thing that Sharon has written that hasn’t made me wonder why you people even go to my shows at all. I’d prefer you never darken our door again. Sincerely, Jeff Haslam

I received that reply just as we were getting ready to line-up for Die-Nasty. Knowing that Jeff was in it, we decided to go home instead, still confused and upset by his comments. When we got home, I went on Facebook to reply, only to find that I could no longer see Jeff’s account. Evidently he had blocked me. So I emailed him instead, asking for clarification and offering to meet for coffee to chat about his issues. Today he replied, calling us “Internet bullies.”

Jeff’s comments are inexcusable, to say the least. Sharon and I have talked it over so many times this weekend, and we still can’t make sense of it. She has never written anything that could be described as “sickening”. What could possibly have compelled Jeff to write what he did?

Our first question was why he chose to share his thoughts publicly? Why leave a comment on Sharon’s blog instead of emailing her directly? Even though I think Jeff’s comments on Sharon’s reviews are completely unfounded, they’d have been better shared privately first.

While there are many differences between a theatre company and, for example, a clothing store, both are businesses when you get right down to it. Both rely on delivering a product to customers. And if you want those customers to return, you need to treat them well. There’s a reason everyone has heard the phrase “the customer is always right.” From a business perspective, what Jeff said is unfathomable: “take your entertainment dollar elsewhere” and “never darken our door again.” In what world does that make any business sense? And why did he decide to say this now, after happily accepting our money as subscribers for the last two years? It certainly sounds like Jeff has been reading our posts for quite some time.

For some reason, Jeff is really offended by what we’ve written in the past. Here are some of the specific posts he mentioned in his email reply: On the Banks of the Nut, East of My Usual Brain, The Big Kahuna: Day 2H.M.S. Pinafore. As I said, I don’t think anything we’ve written has been unfair or overly negative (quite the opposite actually). Read the posts for yourself and tell me if you’re disgusted. You’d think that someone like Jeff, who has been in theatre for so long, would have thicker skin. You can’t please everyone, after all. On the other hand, it seems as though Edmonton’s most visible theatre writer, Liz Nicholls of the Edmonton Journal, has never written anything negative about Jeff or Teatro (seriously, look it up – you can search The Journal’s archives here if you have a library card). Maybe he’s gotten used to that. Here’s what Liz wrote in a 1998 profile of Jeff:

“Audiences at every theatre in town know the Lethbridge-born 34- year-old for his smart, stylish, inspired performances in Lemoine’s comedies, in Citadel musicals like Hello Dolly! and Lady Be Good, in new Canadian plays, in classics. There’s a certain panache la Cary Grant or Warren Beatty about Haslam onstage in a romantic comedy.”

In her review of Dial ‘M’ for Murder, Liz said of Jeff: “Haslam positively cavorts through the intricate footwork of the role…it’s a juicy performance.” She called the production “a marvellous night of theatre.” Sharon (and I) felt somewhat differently. It seems only natural that some people will enjoy a show while others will not.

Theatre, like food, is subjective. You can come up with checklists and guidelines and look for techniques and planning and passion, but none of it really matters. The result will be interpreted differently by different people. Here’s a recent food example. There’s a well-known restaurant in Paris called L’Atelier de Joël Robuchon. It has two Michelin stars. In one recent review, a blogger described it as “a totally stunning meal.” In a different review, it was described as “very disappointing.” It’s all about personal opinion.

If Jeff wrote what he did because he feels that Sharon’s reviews as a blogger are somehow less important or relevant than Liz’s reviews as a writer for the paper, he’s in for a rude awakening. It’s 2010, and everyone has the ability to easily publish online. Everyone can share their opinion, and increasingly people turn to the thoughts of other people like them, who paid full price and got the typical experience, rather than the “professional” reviewer who got it for free and likely has an existing relationship with the restaurant or theatre company or whatever it is that they’re reviewing. That’s why sites like RottenTomatoes, TripAdvisor, Yelp, Epinions, blogs, and heck even Twitter, have become such popular destinations for people looking for reviews.

If Sharon’s reviews have done anything, I think they’ve increased awareness about Teatro and its cast members. If you search for Teatro la Quindicina for example, Sharon comes up third. Searches for “Mark Meer” and other Teatro stars regularly appear in her incoming search keywords. People increasingly turn to the web when they want more information about something, and for Edmontonians looking for more on Teatro, Sharon’s blog has been an important destination.

That’ll change after this, no doubt. You can bet that we’ll never give our money to Jeff Haslam or any production he’s involved in ever again, even if that means we miss out some otherwise great theatre. Given that this is how he treats his customers (fans even) I would encourage you to also think twice before you part with your money. When he says he wants you there, he clearly doesn’t mean it, especially not if you’re planning to write about it. We’re saddened and hurt by this turn of events.

So Jeff, while you can take comfort in the fact that we won’t be writing about your shows anymore, sooner or later you’re going to have to wake up to the reality that others will.

You can read Sharon’s post about this here.

UPDATE: Apparently SEE Magazine was banned from attending Stewart Lemoine plays about two years ago. Thanks to Sally for the link.

UPDATE2: Brittney over at iNews880 interviewed Jeff for his side of the story today.

UPDATE3: I’m rather surprised at how many people have written about this. Here’s an article in the Globe and Mail, and here’s Todd’s piece in the Edmonton Journal.

UPDATE (August 26, 2010): Sharon and I received a handwritten apology from Jeff Haslam in the mail today, along with a signed copy of Stewart Lemoine’s At the Zenith of the Empire and a refund for the unused portion of our season subscriptions.

Behind the scenes at Breakfast Television in Edmonton!

On the BT Edmonton set!A couple of weeks ago, Ryan Jespersen invited me to join him on BT Edmonton for a segment on blogs in Edmonton. The idea for that segment quickly turned into live-blogging the entire show, which I thought would be a fun opportunity!

So this is my post about my experience on Breakfast Television in Edmonton. I’ll be updating it throughout the morning (at the bottom). I’m also live-tweeting, of course.

To the right, you can see my “blogging desk” on set. Cool huh? In addition to checking out all the other guests this morning, I’ve got full access to check out the set, control room, etc. And I’m doing two segments on blogging: one at about 7:20am, talking about the business side of blogging, and one at 8:40am, talking about some of my favorite local blogs that you should be following!

On the BT Edmonton set!
Behind the camera!

For my first segment on the show, we talked about blogging, how I use it, and why businesses might want to get into it. Some of the things we covered:

  • Blogs are the stars of social media! A blog can be a great hub for all of your online activity, much like how I have mine setup with the buttons at the top.
  • It’s important to post consistently. Doesn’t have be every day, but it should be a consistent schedule, so that you know when to post and readers know when to expect something new!
  • Always turn on comments. Give people an opportunity to respond, and your blog will become much more valuable.
  • A good place to get started: WordPress.

The next segment will cover some of my favorite local blogs!

On the BT Edmonton set!
The Control Room at Citytv. These are the folks that make sure everything is running smoothly!

On the BT Edmonton set!
Ryan and Victoria’s Secret Angel Candice Swanepoel on set. The studio filled with people to get a glimpse of the supermodel!

On the BT Edmonton set!
Ryan outside, discussing Miracle Treat Day. Proceeds from any Blizzards sold at Dairy Queen locations in Edmonton today go toward the Stollery Children’s Hospital!

During my second segment on the show, Ryan asked me about five of my favorite local blogs. It was a difficult question to answer, even though I obviously had some time to prepare for it. In the end, I decided to give them a longer list, and together with the producers we narrowed it down to five that made it on air. Here are some of my favorite local blogs (the first five are the ones that appeared on the show):

I read a lot more blogs than these obviously, but I check all of those pretty regularly (using Google Reader). Enjoy!

On the BT Edmonton set!
The on-air personalities getting ready to close out the show!

On the BT Edmonton set!
BT Edmonton ends today with a performance by Carolyn Dawn Johnson.

It was a fun (and early) morning for me. It’s always interesting to get a peek behind the curtain, to see how a live show like BT Edmonton works. A few other thoughts on the experience:

  • There was a little bit of chaos in the studio at times, but not as much as I was expecting actually! It seems like a well-oiled machine. I thought it was interesting that they had a schedule with times down to the second. Obviously they deviate from it a little depending on how long people talk, but they stayed amazingly close to the plan.
  • The camera guys are so important. They setup the shots, and make everyone on screen look good. They’re the ones who run the studio on the ground (I guess you could say the control room runs it “from above”).
  • The control room was, as expected, pretty cool. Love the screens all over the place.
  • I thought the 3 hours would go by slowly, but before I knew it, we were done!

You can see the rest of my photos here. You can watch both of my segments here.

Thanks to Ryan and the entire BT Edmonton team for the opportunity!