Telus Mobility Impresses

Post ImageAs you may know, my mobile phone provider is Telus Mobility. I have used them for years and for the most part, I’ve been content. Not excited, not angry, just content. I did write about some text message troubles I had back in January though, and noted:

…there was absolutely no wait time to talk to someone (minus the stupid speech recognition menu which took a couple minutes). This is a BIG improvement for Telus…normally you have to wait forever!

On Friday, I had another somewhat similar experience. My text messaging was not working as expected, so I called support. Right away I talked to a friendly lady who told me they were experiencing troubles in Alberta and B.C. with text message delivery. She connected me to network services anyway, to see if my problem was something more.

After about 15 minutes of waiting to talk to someone, I gave up. I hoped the problem was simply what the first lady had told me – temporary delays. Turns out she was right – my messages started working again late on Friday, and I started receiving a bunch of messages yesterday and today that were not delivered over the weekend.

As I walked in the door tonight around 7 PM though, it got even better! My cell rang and when I answered I was greeted by a recorded message from Telus Mobility. Turns out they were very sorry for the delay I had experienced Friday, and to apologize, they credited $5 to my account.

That’s the kind of thing that will make me a happy customer instead of a content customer. They went the extra mile. Well done Telus Mobility!

Die-Nasty Season 16 Finale with Georges Laraque!

Post ImageLast night Sharon and I went to see the season sixteen finale of Die-Nasty at the Varscona. I had never been to one of their improv shows before, so I wasn’t sure what to expect. I knew that Edmonton’s own Georges Laraque was guest starring though, so I was definitely excited. Before I get to the show, here’s a bit of background on Die-Nasty itself:

Die-Nasty is a live improvised soap opera, running weekly in the city of Edmonton, Alberta, Canada since 1991. Die-Nasty’s improv comedy format features a continuing storyline and recurring characters, live music, and a director who sets up scenes for the audience (and performers) in voiceover.

For last night’s finale, the focus was on the Stanleycubric Cup final between the Edmonton Die-Hards and the Montreal Canadiens. Dwayne “the Good One” Minsky (played by Matt Alden) led the Die-Hards to the finals but had switched sides to the Canadiens. Thus, the Die-Hards were in need of a new hero – which is where #69 Wellen Dowed came in, played by Georges Laraque. As you can imagine, there was lots of material for the actors to work with!

Georges did an excellent job last night (maybe he has a future in Hollywood). I think he was in every second scene! Much of the humor came from the actors admiring the size of Georges and his hands and, um, other parts. He held his own though! He almost broke the stage in one scene, when he started cheering after having scored a goal. I expected nothing less from Georges, who you’ll recall, was quite fond of slamming the glass at Rexall Place after a goal.

Here are some memorable quotes from last night:

“I haven’t played a single game all year. This is bullshit!”
– Georges Laraque’s opening line

“I have a million dollar tool, that’s why I built the shed.”
– Donovan Workun as Hogey Oogachakka, responding to a comment about his weight

“And the hockey has started. The ice is icy! The sticks are sticky! And the puck is black.”
– Ron Pederson as the new announcer for the Die-Hards

“Where the fuck were all of you the rest of the season!”
– Jeff Haslam as Derrick Capilano at the start of the show (no doubt a dig at the audience…it was a packed house, probably because of Georges)

In one scene Georges made a dig at MacT, but I don’t recall exactly what he said. It was pretty funny though!

I really like actors Jeff Haslam and Mark Meer, so I was happy they were there. Sharon remarked that Jeff’s shirt seems to get tighter every time we see him, and that Mark is superb at accents. Both are absolutely true! The only negative thing about last night’s show was that actress Davina Stewart wasn’t present.

If you want to see Die-Nasty, they’ll be at the Fringe this summer. There’s a “soap-a-thon” coming up soon too, but I’m not sure when that is. And keep an eye out for Georges – maybe he’ll become an actor!

Read: Die-Nasty

Notes for 5/27/2007

Here are my weekly notes:

  • My roommate is gone! Kim has travelled north to Inuvik for the summer. Miss ya Kim!
  • I managed to lock my keys in the trunk of my car today. Not my finest moment. Turns out the tow truck guy that Honda arranged to come help couldn’t get the car unlocked! Apparently a special tool is required. Ah well…thanks Dickson for helping me with the spare key.
  • Went to see Pirates 3 tonight – much better than the second one. It didn’t feel like a long movie, though it was. And man oh man did Keira ever look amazing…
  • This giant pig is pretty amazing, but here’s my question: how did it get so large?
  • For my fellow Coke addicts – the New York Times has a really interesting article analyzing the past, present, and future of the company.
  • Research shows that infants have amazing capabilities that adults lack. That probably means there’s money to be made in helping adults unleash their inner-infant.
  • I have a couple job interviews this week that I am really looking forward to. Hopefully they go well!

Facebook is the web application Microsoft should have built

Post ImageYesterday at an event called f8, Facebook launched their new “platform” which enables third party companies to integrate applications right inside of Facebook. Mashable has a pretty good overview of thirty such applications. Everything about the Facebook Platform seems fairly ballsy, but you can’t argue with statistics like these:

  • Facebook is growing 3% per week, which is 100,000 new users per day.
  • 50% of registered users come back to the site every day.
  • Facebook is generating more than 40 billion page views per month. That’s 50 pages per user every day.
  • 6th most trafficked site in the U.S. More page views than eBay. Says they are targeting Google next.

In short, there’s no better place for such a platform to be built than on Facebook.

The last point above, as reported by Michael Arrington, is particularly interesting. I suspect there are millions of people around the world right now who think that Google is the Internet. Increasingly though, you might say the same thing about Facebook. If their user growth continues, and the Platform takes off, Facebook might become the new on-ramp to the web. No need to go anywhere else when all your friends (and family, colleagues, etc) and apps (webmail, shopping, stocks, etc) are in one place.

Not only is the name “Facebook Platform” incredibly obvious, it’s also very astute. Facebook is no longer just a social networking site. It really is becoming a social operating system, as some have called it.

What does this have to do with Microsoft?

Microsoft is a platform company, plain and simple. Think of a Microsoft product – chances are it’ll be a platform product. Windows, Office, SharePoint, .NET, Xbox, etc. Microsoft is pretty good at laying the foundation and helping others build on top (which only serves to make their platform all the more important).

The Facebook Platform sounds very much like something Microsoft would build. To see what I mean, read this sentence:

Facebook is a platform that provides a common abstraction of the infrastructure and guts of a system, allowing third parties to build interesting and useful applications on top.

Now replace Facebook with Windows. Or Office. Or .NET. See what I mean? It still makes sense. Facebook is very much taking a page from the Microsoft playbook with Platform. I think it’s brilliant. And I think Microsoft should have done it a long time ago.

But they didn’t. I think they are moving in the right direction with Windows Live, but it sure is taking a while. Perhaps Colin is right…maybe Microsoft should just buy Facebook. I don’t think it’ll happen though.

At least Microsoft isn’t totally out to lunch on this – they are partnering with Facebook to integrate Popfly.

Google Acquires FeedBurner

Post ImageLots of talk today about Google’s $100 million acquisition of RSS management company FeedBurner. Congrats to the FeedBurner guys! I do have to admit though that I am bit sad that FeedBurner is now a Google property. I guess they were too valuable to remain independent forever though. From TechCrunch:

Feedburner is in the closing stages of being acquired by Google for around $100 million. The deal is all cash and mostly upfront, according to our source, although the founders will be locked in for a couple of years.

The information we have is that the deal is now under a binding term sheet and will close in 2-3 weeks, and there is nothing that can really derail it at this point.

Must be pretty sweet to get an all cash deal. TechCrunch confirmed it today, but it looks like Valleywag had the story right last week.

Not everyone is happy about the deal. Todd Cochrane does a good job of spreading FUD in his post. Todd, you need to worry less!

Read: TechCrunch

Clever Marketing: Diamond Shreddies

Post ImageOn my way to the Stadium LRT parking lot I always pass a billboard…no surprise there, billboards are everywhere. Usually I just ignore it, because most billboard ads just don’t catch my eye after the first time I see them…again, no surprise. For the last few weeks though, I have laughed every single time I’ve seen this particular billboard. I finally took a couple photos today. The billboard is a bright gold and blue ad for “Diamond Shreddies”:

Recent advances in cereal technology have allowed us to take Shreddies cereal to a whole new level of geometric superiority. One taste and you’ll wonder how you’ve been so square for so long. Welcome to the 45th degree. Welcome to Diamond Shreddies country.

I love this campaign! Apparently they have TV commercials too (which I haven’t seen). I think it’s an incredibly creative way to spice up something familiar and old. Good job Kraft!

Read: Diamond Shreddies

Is Facebook the king of photo sites?

Post ImageI use Flickr to host my photos and I love it. I haven’t had any problems with the site, and I’ve been a happily paying customer for a couple years now. There are tons of photo sharing sites available though, and it seems Flickr is far from being the clear winner, despite having lots of positive brand recognition.

In fact, I think Facebook is probably the largest photo sharing site on the web.

Here’s what I have been able to find:

Notice how for Photobucket I said “images” – that’s because they host a lot of icons, graphics, and other kinds of items that aren’t really photos. There are a bunch of other sites that fall into that category as well. Another site that probably should be on the list is Zooomr, but I couldn’t find any stats for them. I suspect they are somewhere between SmugMug and Flickr.

Clearly, based on the number of photos stored, Facebook is the winner. They have incredible growth too (over 60 million photos added per week) as outlined in yesterday’s post. Certainly just hosting the most photos doesn’t make one site better than another, but it is still pretty interesting to compare. SmugMug’s Don MacAskill is always talking about speed and performance, and for good reason – SmugMug is the clear winner in terms of load times. There are a lot of other metrics that could be used to compare sites.

The one disadvantage Facebook has (depending on how you look at it) is that all the photos are behind their walled garden. Otherwise, you could almost consider them a photo sharing site instead of a social networking site!

For me, the most interesting thing is the total number of photos across all these sites – over three billion ignoring Photobucket, just from the sites I listed. I find it unlikely that there are many duplicates (ie, most users don’t post photos to multiple sites), so the number is particularly astounding.

Just imagine what the first photographers back in the 1800s would think of this photo sharing craziness!

UPDATE: Turns out my estimate for Zooomr was horribly off the mark. Don points out in the comments that they have 1 million photos – and that getting to the million mark is a big deal (Thanks Don for the info). I think I guessed so high because of the many TechCrunch posts covering Zooomr! Oh well.

Notes for 5/21/2007

I didn’t post notes last night, but it’s a long weekend, so I figure tonight is fine 🙂

  • We’re still working on an update for Podcast Spot. Not going home until we’re done. Like Dickson remarked, it seems we always work harder on holidays!
  • Went to see Shrek the Third last night. It had it’s moments, but I wouldn’t have been sad if I had to wait for the DVD. I am disappointed more people didn’t join us though!
  • Every time an online store announces DRM-free MP3s, I am going to think of this comic.
  • Mark Shuttleworth says that Microsoft is not the real threat. He predicts Microsoft and “Linux” will be working together in a few years (I put that in quotes because it will really be IBM, Red Hat, etc). His post is worth a read…I think I agree with most of what he’s saying.
  • I’ve been harping on Firefox for being a resource hog for years. The press seems to have caught on this last week. (That link is for Wired, here’s the NYTimes article.)
  • I really like data visualizations. I came across Breathing Earth this week via Darren. Pretty cool.
  • So I’ve been looking for a full-time programming job lately. Had my first interview Thursday, and it went very well. More on this later.
  • Halo 3 has a release date: September 25th, 2007.

Gummy Bears at FlickrBlog

Post ImageIf you aren’t currently subscribed to the FlickrBlog, you should be. Here’s the RSS feed. I read a lot of feeds every day, and most of them are just text followed by more text. The nice thing about the FlickrBlog is that in addition to site news for Flickr, they often share “photo posts” like yesterday’s post on The Secret Life of Gummy Bears:

Since we don’t know how many gummy bears have actually been released into the world, there’s just one immediate solution: Eat them — as many and as fast as humanly possible. It’s not too late.

I don’t know why exactly, but the post just made me smile. Some other recent “photo posts” include Dogs on Roofs, Dogs in Pools, and the paper crane project.

It’s amazing how much time you can waste just hopping from photo to photo on Flickr!

Read: FlickrBlog

Coming Soon: Dell Tablet PC

Post ImageAs you may know, I am a big fan of the Tablet PC. I’ve had a Toshiba Portege for a few years now, and before that I had the first Compaq model. Unfortunately, most people still buy regular laptops. I think there are two reasons for that:

  • Tablet PC’s are a little more expensive than regular laptop computers.
  • Computer stores don’t showcase tablets, so not as many people know about them.

Both of those things might change in the near future! According to a post on Dell’s blog today, the rumored Latitude Tablet PC is real. There’s a short video with a few details. I think there’s hope that Dell’s tablet will be cheaper than the competition, taking care of point #1. And as for point #2, I imagine the tablet will be included in Dell’s mailouts, which are kind of like the old AOL disks – everyone gets them!

Elsewhere in the world of Dell today: some really nice LCD monitor technology and design.

Read: Direct2Dell