City for Life: Gil Penalosa in Edmonton

Gil Penalosa was in Edmonton tonight to share his thoughts on building successful cities, healthy communities, and happier people. Gil is the founder of Toronto-based 8 80 Cities, chair of the board of World Urban Parks, consultant with Danish firm Gehl Architects, and former Commissioner of Parks & Recreation in Bogota where he led a transformation of that city’s park system and implemented the “new Ciclovia” program that sees nearly 1.5 million people walk, run, skate, and cycle along Bogota’s roads every Sunday. He spent about 90 minutes with a theatre full of people all passionate about making Edmonton a better place for pedestrians and cyclists and ultimately, for everyone.

Gil Penalosa

He started out addressing winter. We’ve had an unusually mild one this year, but normally it’s all Edmontonians talk about. “It’s a mental problem more than anything,” he told us. “There’s no such thing as bad weather if you have the proper clothing!” Gil suggested we probably have 20 horrible days a year, 60 that are pretty cold and not great, but that leaves more than 200 good days. “When you focus on those 20 horrible days, you end up with a bad city 365 days of the year,” he said. I don’t think he’s talking about ignoring our Winter City Strategy – he showed some great examples of winter-friendly architecture – but he is saying that we shouldn’t let winter prevent us from cycling. He noted that we have an average of 123 cm of snow each year. “Over five months, that’s nothing.”

Gil talked about the 8 80 rule of thumb. Think of an 8 year old child you know, then think of an 80 year old person you know, and then ask yourself if it is safe for them to cycle to the park or to cross the intersection. Would they feel safe? If the answer is no, then there’s work to do. And by making our city great for 8 year olds and 80 year olds, it’ll become great for everyone. “We need to stop building cities as if everyone is 30 years old and athletic!”

Gil Penalosa

He talked about Ciclovia and all of the positive examples of change around the world that it has inspired. He talked about the importance of having quality sidewalks and bikeways, because they result in safety and dignity for pedestrians and cyclists. He talked about how many pedestrians are killed by motorists around the world (1 every 2 minutes) and they are incidents, not accidents, because they are preventable. He talked about the need for equity, not equality. He talked about the public health and noted that 1 out of 4 Edmontonians are obese and 1 out of 3 are overweight. And he spent quite a bit of time highlighting “the grey bloom” as he calls it. “Older adults are our biggest wasted resource,” he said. “We need to rethink how to engage them and how to take advantage of what they have to offer!”

We need more walking and cycling in our cities. So why do people spend so much time complaining about potholes? Why don’t they use the energy spent on organizing to fix the potholes on promoting walking and cycling instead? Gil’s theory is that it’s because 20-35% of our cities are the streets. And if you take away all of the private property, streets are 70-90% of the public space. “That belongs to all of us and we need to make use of it,” he said. “Do we want streets for cars or streets for people?”

Gil Penalosa

Gil did provide some solutions to all of these challenges. To tackle health, promote walking and cycling. It’s the only way that cities are able to encourage the 30 minutes of physical activity needed per day to keep us all healthy. To reduce the number of pedestrians killed by vehicles, install pedestrian islands in intersections because they result in 56% fewer fatal incidents. And to encourage more cycling, don’t waste time and money with sharrows, he told us. “Don’t just paint a line, that doesn’t work.” We need high quality, separated paths.

Gil said all of this with an infectious energy and humor. You can get a sense of that by checking out this TEDxCarlton talk he did back in 2011.

In fact, his talk tonight was pretty similar to that, although much longer. It was similar to the many other keynotes and presentations he has done. He’s been spreading this message for more than five years! What should we take from that? Clearly there are a lot of cities in the world to visit to share this message with. Gil told us he has worked in over 200 cities in the last nine years. But maybe also that Edmonton is late to the party. And perhaps, as Gil himself told us repeatedly, that change is hard everywhere.

I left Gil’s talk feeling excited, energized, and optimistic about what we can achieve in Edmonton. But it didn’t take long for the cynical, negative, pessimistic thoughts to return. Close a street to cars, he says. Except I know how much work that is (and continues to be). Don’t waste your time on sharrows, he says. But of course that’s what we have focused on. Take action in 90 days and definitely within five years, he says. Our Bicycle Transportation Plan, imperfect as it was, began in 1992 and was updated in 2009 and yet what have we got to show for it?

On the other hand, every city that Gil highlighted as examples of what can be done probably faced challenges that aren’t too dissimilar from the ones I cited above. “I know what you’re thinking,” Gil said at one point. “Edmonton is different. You’re unique.” He nodded knowingly at the crowd. “Always remember that you are absolutely unique, just like everyone else!” he said, quoting Margaret Mead.

Gil’s core message is that change is hard and you need five things to make it happen:

  • A sense of urgency
  • Political will
  • Doers (people that actually do things)
  • Leadership from throughout the community
  • Citizen engagement

Change is hard was a common message throughout his talk. “When you try to get something done,” Gil said, “CAVE people show up.” That’s “Citizens Against Virtually Everything”. The audience loved that. Later he said to beware of the “citizen cadavers”. What are those? “They’re the people who haven’t done anything for the community so you thought they were dead but then you try to change something and they come back to life!”

In addition to the five things mentioned above, we need a shared vision and a lot of action, Gil told us. Turn challenges into opportunities, and don’t be spectators! “We have to be smarter about using our public assets.”

Paths for People

The event tonight was hosted by Councillor Michael Walters, who wrote earlier this week on his blog:

“Each time I engage Edmontonians in conversations about active transportation, one thing becomes clear – that we need to shift the conversation away from car vs. bike to one about healthy people and healthy communities.”

So, who is Paths for People? They’re activists, as Michael Phair explained tonight. From their about page:

“Paths for People is an enthusiastic and strategic group of community-builders working to improve conditions for bicycling and walking (and any other human-powered transportation) within the City of Edmonton.”

Today the group launched its minimum grid:

“Our vision for Edmonton’s Minimum Grid – a grid of walk/bike routes that would connect 140,000 Edmontonians into and around downtown and the university safely and pleasantly.”

It’s a start.

I’m thrilled to have been invited to participate in tomorrow’s City for Life summit, where “leaders in the Edmonton community will gather with City Councillors and Senior Administration to create a vision document for a healthier, happier, more mobile Edmonton.” I’m positive that we’ll have a constructive, future-looking discussion and I am hopeful that together we’ll find a way to transform that into meaningful, long-lasting change. We need action, not just more talk, because when all is said and done, a lot more is said than done.

EPark has replaced coin parking meters in Edmonton

Edmonton’s last coin parking meter was converted into a new EPark spot on Rice Howard Way today. Councillor Scott McKeen, the City’s GM Operations Dorian Wandzura, and Downtown Business Association Executive Director Jim Taylor were all on hand for a brief ceremony that saw the old meter replaced with a new EPark post cap. Councillor McKeen said he was not sad to see the old parking meters go, nor were the City parking staff who had gathered for the spectacle as they recalled the challenges of carrying money around. The move to the digital EPark system is a sign of the times, and it’s not the first time that parking meters have helped to illustrate Edmonton’s progress.

Councillor Scott McKeen with the last parking meter
Councillor McKeen cradles the last coin parking meter

Our city’s first parking meters, 854 manual winding meters, were installed downtown on July 26, 1948. It cost a nickel to park for an hour, or a penny for 12 minutes. Fines were $1. A few days later, the first parking meter theft in Canada took place in Edmonton as a meter from 101A Avenue near 100 Street was stolen. “The meter contained no more than a few dollars,” the Journal recalled in a piece recognizing the 50th anniversary of parking meters in the city. “In the first week meters operated, the city collected $598.98 in coins, plus ‘a king’s ransom in slugs, plugs and buttons,’ according to newspaper reports.” The City took in about $50,000 in revenue from the parking meters that year.

Toronto became the first Canadian city to install meters accepting dimes in 1952, but Edmonton was doing its share of experimentation at that time too. A Globe and Mail article on the news reported:

“The latest thing in parking meters is being tried in Edmonton. Installed in municipally operated parking lots are meters which during the day take money for parking but at night take 25 cents to keep a car’s motor warm. A coin in the machine sends current through wires which are attached to the motor.”

That story was published on February 6, 1952 so that’s no April Fool’s joke! By 1954, Edmonton’s parking meter tally had grown to about 2,000.

Parking Meter

At some point Edmonton’s parking meters were upgraded to the now more familiar self-winding or electric style. And in 1991, they were upgraded to stop accepting dimes and to start accepting loonies. The Journal reported at the time:

“Before the increase, quarters and dimes covered the 60- to 80-cent-per-hour parking fees but the goods and services tax and the city’s desire to add an extra $300,000 to its $1.8-million yearly parking coffers has changed that.”

There was no shortage of complaints about high parking costs and parking meter enforcement over the years. For instance in 1987, about 30 motocyclists protested against parking meter enforcement by using up almost every spot along a block of Whyte Avenue. Not everyone was so peaceful though. Ray Morin was in charge of the city crew that looked after parking meters, and reflecting on the 50th anniversary in 1998 he told the Journal that about three or so meters were stolen each month. “They take the cement, the works,” he said. Vandalism and abuse of parking officers were also problems for as along as we’ve had parking meters.

City Staff pose with Edmonton's last parking meter
They won’t miss the coin parking meter’s problems

Not everything stayed the same though. When parking meters were first installed downtown, the response from the public was pretty negative. People were upset about having to pay for something they previously got for free. But 50 years later, parking meters were being hailed as convenient, less expensive than parkades, and a way to bring some vibrancy back downtown. “There’s a lot of parking out there, but people want convenience,” Ray Morin told the Journal in 1998. “So we brought in the meters.” Now we’re looking to strike a balance, promoting active transportation options while ensuring downtown is accessible for visitors.

The City did experiment with getting rid of parking meters back in 1995. The small stretch of 103 Avenue between 100 Street and 101 Street had 13 angled parking spots and instead of meters the City installed two ticket dispensing machines at a cost of $10,000 each. The machines were expected to be cheaper to operate than parking meters, but they didn’t last and eventually parking meters were installed.

The new EPark cap is screwed onto the parking meter post
Michael May installs the EPark cap

Ten years later, Impark brought pay-by-cellphone to parking lots in Edmonton. They had a transaction fee of 35 cents, but for many it was worth the convenience. Calgary was developing their parking system at that time and made the switch in 2007. Edmonton borrowed some machines from Calgary for a trial in June 2013, and after Council approval the following year, installed the first 16 EPark machines in October 2015.

EPark

Edmonton used to operate about 3,300 parking meters (159 of which were in the garage under City Hall) and collected nearly $15 million per year. The new EPark system was budgeted at $12 million to implement and is expected to increase revenues to about $22 million a year by 2018. More than 375 EPark machines now located in Edmonton, mostly around downtown, Old Strathcona, and 124 Street. The new system means there’s actually more space for parking (thanks to the removal of the lines) and will be more efficient for the City to operate and enforce. Prices can also be adjusted in response to demand.

Edmonton's last coin parking meter
Edmonton’s last coin parking meter

The final parking meter will be taken to the City Archives for safe keeping. If you want to keep a bit of parking history for yourself, you can buy one of the old meters:

“Citizens wanting to buy an existing parking meter, in ‘as is’ condition, at a cost of $100 per meter, are asked to contact 311 by May 31 to express their interest. The City is also hoping to sell the remainder of the meters to another municipality. The next step in the evolution of parking is the move towards automated enforcement with use of vehicle-mounted cameras later in 2016.”

You can learn more about EPark at the City’s website.

Coming up at City Council: March 7-11, 2016

Council is back to Committee meetings next week!

Edmonton City Council

Here’s my look at what Council will be discussing in the week ahead.

Meetings this week

You can always see the latest City Council meetings on ShareEdmonton.

Urban Hens Pilot Evaluation

Last year after a successful pilot, Council approved the bylaw changes required to support urban beekeeping. Will they do the same for urban hens?

From the 35 citizens that applied to the urban hens pilot, 19 sites were formally accepted across the city. Each had to register provincially and had to receive consent from adjacent neighbours. They were managed by “both experienced and inexperienced hen owners” and they received support from the River City Chickens Collective. Here’s how the pilot went:

  • Each site was inspected at the beginning, midpoint, and end of the pilot.
  • “The majority” of sites were compliant, but a few follow-up inspections were required.
  • One site had concerns over the requirements and withdrew.
  • There were 12 citizen complaints across six sites, but all were “investigated promptly” and resolved amicably.
  • There were no complaints related to coyotes or other predatory wildlife, but there was “an increase in nuisance birds, roaming cats, and mice” for some sites.

A formal Urban Hen Keeping Program does not require any bylaw changes, so the Committee can essentially give the go-ahead if they support the idea. Property owners would be required to abide by the guidelines and would need to obtain a development permit under the new urban outdoor farming class. The requirement for neighbour consent would be removed, but participants would need to complete a training course or workshop before being issued a license.

Chickenses
Chickenses, photo by Dave Sutherland

“While the results of the pilot lean favourably towards supporting a program, several pilot outcomes cause some concern from an enforcement perspective,” the report says. For that reason, Administration is recommending a phased implementation in which the number of sites would be capped at 50 over the next two years.

The Edmonton Insight Community survey that was conducted along with the pilot found that 51% of respondents somewhat or strongly agree that raising hens in the city is good for neighbourhoods.

Park & Ride

A report from the Edmonton Transit System Advisory Board identifies short and medium-term options to address the high demand for Park and Ride stalls. Recall that a previous report on Park & Ride at Century Park found that the lot is 85% full by 7am on weekday mornings and that the average weekday utilization of all park & ride sites is 97% at LRT stations and 60-70% at transit centres. The ETSAB report suggests “there is a clear need for an increase in supply” but it also suggests dealing with the price of stalls too. Roughly 87% of all stalls available are provided free of charge, with reserved stalls priced at $42/month (the same since 2010). The existing Park & Ride policy states that up to 18% of stalls at each location can be reserved for paid parking.

The options identified to deal with this include:

  1. Convert a Greater Proportion of Existing Stalls into Paid Reserved Stalls
  2. Increase the Price to Park in Reserved Stalls
  3. Offer Time-Limited, Unreserved Stalls
  4. Seek Alternatives to Increase the Supply of Park and Ride Stalls

The recommendation is for Administration to prepare a subsequent report on “the feasibility, implications and details of implementing” those options. ETSAB “believes that Park and Ride facilities form a critical part of our transportation system” but they feel customers should pay a greater portion of the costs of parking.

Century Park Station & Park and Ride
Century Park Station & Park and Ride, photo by City of Edmonton

A related report deals with the strategy for Park & Ride locations. The current policy (C554) was approved in 2009 and states that park & ride will be located:

  • at selected LRT stations and transit centres served by LRT, premium bus, or express bus services;
  • in areas along or outside of the Inner Ring Road (Yellowhead Trail, 170 Street, Whitemud Drive, and 75 Street/Wayne Gretzky Drive) and preferably at least eight km from Downtown or University of Alberta North Campus; and
  • at sites where more intensive development is not possible or feasible, such as the Transportation Utility Corridor or other major utility rights of way or where such development is not expected to occur in the immediate future.

Administration feels the policy has limitations and should be updated, just not right away. The new Transit Strategy is slated to be complete in 2017 and “is envisioned to encompass all transit-related issues at a high level, including park and ride.” The recommendation is to revisit the park and ride policy at that time.

Urban Balcony Expropriation

Identified as a part of The Quarters Downtown, the “urban balcony” is a triangular piece of land located between Jasper Avenue, 101 Avenue, and 96 Street atop Grierson Hill. The Quraters plan envisions it “as refuge for public gathering, providing and protecting public access to some of the most beautiful views in the City.” Its inclusion in the plan “recognizes the importance of access to the River Valley both in a physical and visual sense.”

urban balcony

In order to build the urban balcony, the City must acquire four properties. Two of those are vacant and undeveloped, and two contain unoccupied apartment buildings “in poor repair.” One is actually “subject to an Alberta Health Services Health Hazard Notice and is unfit for human habitation.” Administration has been negotiating with the owners the properties, but so far they haven’t been successful. As a result, they are recommending that Council approve the commencement of the expropriation process.

Other interesting items

  • A report on the current tax status of urban farmland identifies that although buildings used for farming operations in Edmonton receive an automatic 50% tax exemption, no such provision exists for urban farmland. Council does have the power to set a differential tax rate for farmland.
  • An update on EPS funding shows that in the latter half of 2015 they spent $266,000 on “component rebuild” for Air 1 and Air 2.
  • About 75% of the funding for the Community Energy Transition Strategy was being withheld pending a report on the provincial climate change strategy. Now that the report is available, there’s a recommendation to release the funds. “The conclusion was that the City’s action plan is consistent with provincial policies and directions.” See also the report on Corporate Environmental Targets.
  • Administration has provided a summary of its engagement to date with stakeholders regarding the Blatchford Project and in particular related to “visitable housing” which is “the concept of designing and building homes with basic accessibility features that provide easy access on the main level for everyone, including persons with limited mobility.” The recommendation is to encourage home builders in Blatchford to incorporate visitability principles.

Wrap-up

You can keep track of City Council on Twitter using the #yegcc hashtag, and you can listen to or watch any Council meeting live online. You can read my previous coverage of the 2013-2017 City Council here.

Uber suspends service, TappCar prepares to launch, Alberta seeks transit strategy input

Here’s the latest entry in my Edmonton Etcetera series, in which I share some thoughts on a few topical items in one post. Less than I’d write in a full post on each, but more than I’d include in Edmonton Notes. Have feedback? Let me know!

Uber suspends service in Edmonton

Today the City’s new Vehicle for Hire Bylaw came into effect. It should have been a great day for Uber and its supporters, but unfortunately the company was forced to suspend operations due to being unable to obtain sufficient insurance to meet Provincial regulations. The Province announced its plan for what it calls “ride-for-hire services” yesterday. There are three key areas in which the Province is taking action:

  • “Insurance: by July 1, an interim insurance product that will provide adequate coverage to Uber drivers and their passengers will be in place. The interim insurance framework has been approved by the Superintendent of Insurance.”
  • “Licensing: all ride-for-hire drivers, including Uber, will continue to require Class 4 Driver Licences or better.”
  • “Police Checks: regulations will be amended to require all ride-for-hire drivers to have a police information check conducted by police.”

It’s the July 1 date for insurance that is the big problem. Brian Mason, Minister of Infrastructure and Transportation, tweeted that Uber “has known all along that insurance wouldn’t be ready til summer.” But Uber said it only learned of the timeline yesterday and apparently neither did City Council.

Uber did say that it would continue operating in surrounding communities like St. Albert where there is no approved regulation, which apparently caught Brian Mason by surprise. “I had not been aware that Uber was going to try and deliberately operate against the law,” he told CBC Edmonton. “That concerns me a great deal and we’ll be having some conversations with our officials.” Umm…where exactly has he been for the last year?

TappCar and other PTPs prepare to launch

According to the City, five regional (Metro Airport, Anytime Taxi, Cowboy Taxi, Dollar Cab and a Private Individual) and one commercial (Tapp Car) Private Transportation Providers (PTP) have been granted licenses under the new bylaw. Not much is known yet about the regional PTPs, but TappCar does look rather interesting and has been featured in the media in recent days.

TappCar
Image courtesy of TappCar

TappCar is a local company that promises “a new standard of service…that is convenient, reliable and safe.” They having been working to sign up drivers for their launch.

“TappCar offers an industry-leading mobile app, in addition to phone and web booking. Vehicles are guaranteed to be of comfortable size and quality. Drivers are properly insured and professionally licensed, and each vehicle has a two way camera installed, ensuring every ride is safe.”

You’ll be able to book a car using their app, website, or by calling the dispatch. TappCar is planning to launch mid-March if all goes well.

Provincial Transit Strategy

Today the Province announced it is looking for input on a new transit strategy for Alberta:

“There will be two streams of engagement – urban and rural – and an online public survey, all of which will inform the development of an overall provincial transit strategy and criteria for future funding for municipal transit initiatives and rural bus service.”

For the purposes of the strategy, urban communities are defined as having more than 10,000 residents with rural communities having fewer than 10,000. Clearly there’s a difference between the transit needs of Wetaskiwin with 13,000 people and Edmonton with more than 870,000, however.

Both Calgary and Edmonton have made it very clear that investing in public transit is a key priority. The big cities face unique transportation challenges, and require financial support from the Province to deal with them. Having said that, there are some common trends happening across Alberta, like the fact that young people are increasingly choosing other methods of transportation besides driving.

“In 2014, 67.2 per cent of Albertans age 18 to 24 held any class of Alberta drivers’ licence, down from 70.9 per cent in 2005.”

You can provide input on the strategy here until April 29, 2016.

Edmonton is in the middle of revamping its own Transit Strategy, a process that is expected to wrap up in the middle of 2017. Initial feedback was that Edmontonians want a fast, frequent, and reliable transit network that connects them to major destinations like work, school, and shopping, and that they place a high value on having a safe & secure, easy to use system.

Why City Council’s approval of ridesharing in Edmonton matters

Edmonton became the first Canadian city to legalize ridesharing services like Uber with Council’s approval today of a new vehicle for hire bylaw.

“The regulatory framework in the new bylaw helps to answer citizen and business demand for more choice in the vehicle for hire industry,” says Mayor Don Iveson. “It represents a significant evolution of the industry and creates a model that will enable the taxi business and private transportation providers to co-exist.”

You can read more about today’s news in Elise Stolte’s story here. As she noted (and tweeted), “the bylaw passed 8-4 with councillors Dave Loken, Bryan Anderson, Mike Nickel and Tony Caterina against.”

Uber in Edmonton

Here is Uber’s statement on the new bylaw:

“Uber applauds the City of Edmonton for its leadership in being the first Canadian jurisdiction to adopt progressive regulations that embrace ridesharing. We thank Mayor Iveson, Councillors and City staff for supporting Edmontonian riders and drivers who want more affordable and reliable transportation options.

While these newly adopted regulations contain concessions for ridesharing service providers, the rules put in place a workable regulatory approach.

The spirit of collaboration and willpower demonstrated by the City of Edmonton to modernize its transportation laws can serve as a model for all Canadian regulators and elected officials.”

They were pretty happy on Twitter too:

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The new bylaw will come into effect on March 1, 2016. Uber will be able to operate under a new class called Private Transportation Providers (PTPs). As they operate more than 200 vehicles, Uber will pay a license fee of $50,000/year plus $0.06/trip, with a $20,000/year accessibility surcharge on top of that. Only taxis will be able to pick up street hails or use taxi stands, but both taxis and PTPs will be required to charge a minimum of $3.25 for any trip. Drivers will be required to carry the appropriate insurance as outlined under provincial law, something Uber is working to acquire.

The new bylaw supports The Way We Move

I think the new bylaw supports Council’s transportation goals as outlined in The Way We Move, Edmonton’s transportation master plan. Here’s what I wrote back in September:

“The discussion about Uber in Edmonton lately has focused primarily on the fight between taxis and Uber, understandably. Lots of Edmontonians have horror stories to share about taxis, and there’s no question that competition from Uber will have a positive impact on the industry. But let’s not lose sight of the bigger picture. Uber and other transportation network companies can positively contribute to Edmonton’s transportation mix. We should do what we can to allow them to operate here legally.”

Councillor Knack spoke about this today, highlighting that ridesharing is an important way to help shift away from private vehicles to more sustainable options. “The status quo can no longer exist and change has to happen,” he said.

Council did what it was supposed to

Back in the summer of 2011, Council was already investigating ways to “provide increased capacity in the City of Edmonton taxi market.” The reality was already that Edmonton’s population had grown faster than its supply of taxis, and quality of service was suffering as a result. In 2012 Council wanted to issue 100 new licenses, but the Vehicle for Hire Commission refused to go along with the plan. So Council amended the bylaw to allow Administration to issue the licenses.

Something had to change, so it’s no surprise that when Uber showed up back in December 2014 Edmontonians embraced the service. All of a sudden at the touch of a button a ride could quickly and reliably be found. Ultimately Council’s role in this debate had very little to do with supporting taxis or welcoming Uber. Instead, it was about ensuring Edmontonians could move around the city efficiently.

I think Councillor Walters said this well in his post today:

“So equality is not the goal here, but rather equity – fairness – for our public. This is not about a big, bad, sophisticated multinational giving away free cupcakes, or the local taxi companies who come in to Council and scream and shout and take their shirts off. This about the kind of vehicle for hire service we want to facilitate with our bylaw. It is about Council’s role as a maker of public policy, not as a referee in an on-going battle between two different companies.”

Perhaps City Council’s most important job is to ensure that all taxpayer dollars spent result in the best possible value for citizens. They are charged with defining a vision for Edmonton and for making sure the City is operating effectively and efficiently toward it. I think their decision today is a reflection of that commitment.

The new bylaw supports innovation & choice

Nearly every Councillor spoke today about the importance of offering choice to Edmontonians by passing the bylaw. “We have to recognize there’s a huge part of our citizenry that want something different than we’re offering them,” said Councillor Henderson. Even Councillor Oshry, who had reservations about the bylaw despite voting in favor of it, said the taxi industry had become complacent. “They have to provide a better service than in the past,” he said.

Although a few Councillors tried to include more restrictions in the bylaw, I think an appropriate balance was ultimately struck. “This bylaw enables innovation and competition, rather than constraining them,” Mayor Iveson said. Too much regulation could have hampered the rapid innovation that is taking place in the industry. Making the Uber of today legal is a great outcome, but the bylaw also opens the door to additional services in the future. For instance, UberPool is a great twist on the Uber service that could have been restricted by overly aggressive minimum fare regulations.

The new bylaw actually specifies two levels of PTPs – commercial for providers with more than 200 vehicles, and regional for those with fewer than 200 vehicles. The license fees for regional PTPs are the same as taxis at $1000/year for dispatch plus $400/year per vehicle and $60/year for drivers. That’s much lower than the $50,000/year for commercial PTPs and means we may even see a homegrown alternative to Uber.

I’m hopeful that making ridesharing legal in Edmonton will entice competitors to Uber such as Lyft to enter the market also. It would be great to have some competition and choice in the ridesharing market.

Edmonton leads the way on ridesharing in Canada

It may have been painful to get there, but Edmonton has provided a way forward for other municipalities in Canada to adopt regulations that enable ridesharing for their citizens as well. I think it’s great that Council (most of them anyway) did not shy away from this challenge and instead chose to provide leadership on the issue. And as Mayor Iveson said today, there’s an opportunity for the City to work with other municipalities in Canada as well as the Competition Bureau to ensure that citizens are getting the best possible value from big organizations like Uber.

LRT is about more than speed

If you’re angry about the Metro Line LRT, then you’ll love Tristin Hopper’s article in today’s National Post. He’s a self-described “fervent – almost fanatical – supporter of public transit” and he doesn’t hold back on eviscerating Edmonton’s latest addition to the LRT network:

“In short, it fails on every single possible justification for why cities should build light rail.”

It’s a colorful piece, complete with a comparison to “a candy company releasing a new chocolate bar called Herpes Al-Qaeda.” But while it’s clear the City of Edmonton made some mistakes and that it would indeed be bad to see them repeated elsewhere, Hopper’s arguments are clearly coming from a place of frustration rather than fact, and he comes off sounding more like a supporter of car culture than the transit booster he claims to be.

Before I get into that, let me say that I’m just as frustrated and disappointed as many of you are with how the Metro Line LRT was handled and how it is still not fully operational as promised. I’ve written a lot about it over the last year, and I’m sure there will be much more to come in the year ahead. There’s no question that the City of Edmonton screwed up on the Metro Line LRT, but Council didn’t do itself any favors by ignoring the project until it was too late either. People have been fired, lessons have been learned, and there’s undoubtedly more fallout to come.

But, let’s not make a mountain out of a molehill, mmkay?

Kingsway/Royal Alex LRT Station

Hopper is right to point out how unacceptable it is that the line breaks down so regularly. And he’s right that due to the signalling system issues, the trains aren’t running as fast as planned. But his article also makes some pretty specious arguments about emissions1 and the impact on ambulances2. Hopper has some nerve adding up the amount of time wasted by drivers waiting for the Metro Line LRT trains to go by, as if those drivers had never before run into rush hour and gridlock. How much “human existence” has commuting by car, a much more dangerous, stressful, and expensive mode of transporation, extinguished? Easier to pick on LRT, I guess.

“The chief problem is that the train was built at grade and cleaves through several major intersections,” Hopper writes. This leads to delays for passengers and a “traffic apocalypse” for everyone else. “I’ve personally clocked a six-minute wait,” he complains. I get it, I hate being made to wait as much as anyone (thank goodness Sharon is a much more patient person than I am). But this is just as silly to highlight now as it was four months ago when the Metro Line LRT opened.

The only reason this extra-six-minutes argument has any appeal at all is that there’s something to blame. Probably every driver has spent far longer than six minutes stuck in traffic on many occasions, but without a train to complain about, those delays are just chalked up to the realities of driving. Over time drivers become oblivious to them. Sure people complain about traffic from time-to-time, but no one is crucifying the City over it like they are with the Metro Line LRT.

Also wrong is complaining about how slow the train ride itself is, especially given that the Metro Line LRT isn’t operating at full-speed yet. Even if it were, LRT isn’t supposed to be faster than other modes of transportation. It can be, in some cases, but it doesn’t have to be and that isn’t the reason to build it in the first place. LRT is primarily about capacity, not speed. And transit is about the network, not a single line.

It’s not the speed that matters

We need not look any further than the existing Capital Line LRT to see that speed isn’t why it has been successful. What if I wanted to get from my house on 104 Street downtown to Southgate Centre? Here’s a look at the trip by mode at three different times for today, according to the fastest option suggested by Google Maps:

7:00 AM 12:00 PM 5:00 PM
Cycling 30-34 minutes 30-34 minutes 30-34 minutes
Vehicle 16-20 minutes 16-22 minutes 16-40 minutes
Bus 38 minutes 38 minutes 41 minutes
LRT 24 minutes 24 minutes 24 minutes

And here’s the reverse trip, going back downtown from Southgate:

7:00 AM 12:00 PM 5:00 PM
Cycling 29-33 minutes 29-33 minutes 29-33 minutes
Vehicle 14-20 minutes 14-20 minutes 14-24 minutes
Bus 37 minutes 37 minutes 37 minutes
LRT 21 minutes 21 minutes 21 minutes

Depending on the time of day, direction of travel, your speed, and lots of other conditions that you have no control over (traffic, weather, etc.), driving is actually the fastest mode of transportation. LRT is pretty quick, but more importantly is consistent and predictable. My travel time in the real world is far more likely to match the prediction for LRT than it is for a vehicle. Not to mention taking the LRT means you can do something productive or enjoyable while you ride, and you don’t have to pay for parking.

That particular example, downtown to Southgate, makes the time to take the bus seem quite unappealing. Again, that’s to be expected given ETS’ approach of having buses feed into the LRT network, something that will also happen with the Metro Line LRT once it is fully operational. If we look instead at an example where there isn’t LRT, we see that the bus can actually be competitive and maybe even faster than travelling by vehicle. Here’s my place to West Edmonton Mall:

7:00 AM 12:00 PM 5:00 PM
Cycling 37 minutes 37 minutes 37 minutes
Vehicle 18-24 minutes 18-26 minutes 20-45 minutes
Bus 29 minutes 27 minutes 33 minutes

And here’s the reverse trip, going from WEM to downtown:

7:00 AM 12:00 PM 5:00 PM
Cycling 36 minutes 36 minutes 36 minutes
Vehicle 18-26 minutes 20-28 minutes 20-35 minutes
Bus 29 minutes 25 minutes 29 minutes

In this example there’s an express bus that travels between WEM and downtown. Again travelling by vehicle could be faster, but it depends greatly on time of day, direction, and unforeseen circumstances like accidents and weather conditions. The bus would also be subject to some of these considerations, so it’s not as reliable as LRT, but it is still a much more viable option in this example. And you can see how an express bus could potentially be a better way than LRT to achieve a fast trip, especially if it were afforded some of the right-of-way and separation advantages of the LRT (the express bus to WEM shares the road with vehicles and follows all existing signals).

This is all just to show that speed isn’t the driving factor behind LRT. If it were, we’d look at those times above and be complaining that it wasn’t always the fastest option. The negative impacts of LRT on traffic are easy to see, at some point vehicles have to wait for trains. But there are positive impacts of LRT on traffic too. More people riding the train means fewer people driving which means (in theory) less traffic than there would otherwise be. That speeds up commute times for everyone.

But the real reason you build LRT is for the capacity. Here’s what the City of Edmonton’s LRT for Everyone PDF highlights:

rails vs roads

One four-car train can move as many people as 600 typical cars. And let’s be honest, you could probably cram even more people onto those trains if you really wanted to. That potential capacity has a real, positive impact on the transportation network as a whole. It makes getting around the city better for everyone.

There are other reasons to build LRT of course. Accessibility, convenience, transit-oriented development, more efficient use of infrastructure, reduced energy use and environmental impact, and much more. But enabling more people to travel more efficiently throughout the city is the big benefit of LRT.

And when you consider it as part of the overall network, with a mix of bicycles, vehicles, buses, and trains, the capacity benefits of buses and trains make an even bigger difference. That’s why shifting Edmonton’s transportation mix to rely less on vehicles is such an important part of The Way We Move.

Set the right expectations

Hopper seems to suggest that fast LRT that doesn’t impact traffic is the only kind of LRT to pursue and that “don’t let idiots build your transit” is the only lesson to be learned from the Metro Line LRT project. But both of these things are off the mark. You don’t build LRT for speed and you can’t avoid idiots, they’re everywhere.

So yes policymakers of Canada, come to Edmonton and learn from the Metro Line LRT. There are clearly things you can do better and a real-world example to examine is better than a theoretical one. But don’t follow Hopper’s lead in setting the wrong expectations for the “decent, right-thinking people” in your cities. LRT is about much more than speed.


  1. For instance, he says the Metro Line LRT “is almost certainly increasing Edmonton’s net amount of carbon emissions.” I guess we’ll have to take his word for it, as he doesn’t provide any evidence to back the claim up. 

  2. Noting that the Metro Line is next to the Royal Alexandra Hospital, he suggests that “any Edmontonian unlucky enough to have a heart attack in one of the northwestern quadrants of the city must wait as paramedics wend a circuitous route through downtown.” This smacks of fearmongering to me, and we’ve already been-there-done-that-tyvm with medevac and the closing of the City Centre Airport. Although he expressed concern with the delays associated with the partial Metro Line operation, AHS’ chief paramedic said that dealing with traffic is not a new problem for paramedics. “We run into these situations all the time,” he told CBC. And as Transportation GM Dorian Wandzura noted in that same article, presumably AHS had already made some operational adjustments, given that the plan was approved and the route defined way back in 2008. 

How Uber supports Edmonton’s transportation strategy

Uber launched in Edmonton on December 18 last year, and it has been operating here illegally ever since. Now the City has put forward a draft bylaw that aims to provide a framework within which Uber can operate legally, but in a lot of ways it has just become a fight between taxis and Uber. I think this fight has shifted focus away from the bigger picture.

taxis
Taxis on the way to City Hall to protest, photo by Lincoln Ho

Edmonton’s transportation system should always be evolving to meet the needs of Edmontonians. There’s a place for taxis, but there’s also a place for new approaches to transportation like Uber.

The Way We Move, our city’s Transportation Master Plan, states:

“How easily we move through our city, the distances we must travel, the transportation choices we have and how readily we can move between different transportation modes profoundly affects our relationship with the city, the environment and each other.”

In general the strategy focuses on “mode shift” which “is about adding more walking, cycling, car-sharing and transit in Edmonton’s transportation mix.” There’s a consistent goal of offering Edmontonians more options for getting from point A to point B without needing to use their vehicles. The strategy identifies seven goals to help achieve this. Let’s look at how Uber might fit in with those.

Transportation & Land Use Integration

This goal encompasses building so-called complete communities, where people can live, work, and play, reducing the need for driving. It also highlights transit-oriented development and making it possible for people to live closer to great transit service that can get them to where they need to go.

I think carsharing services like Pogo are probably a better fit with this goal, but Uber can play a role too. In fact, they wrote about this earlier in the year:

“What we discovered is that 36% of trips started or ended within 400m of an LRT stop. Of the trips that start or end close to an LRT stop, almost 90% pick up or drop off in an area that isn’t conveniently served by public transit.”

We have a great vision for the LRT Network, but it’s a long way from being completed. Taking a train and Uber together could be a great option until more of the LRT is built out.

Access & Mobility

This goal deals with addressing the transportation needs of a diverse urban population.

“An accessible transportation system addresses the transportation needs of a diverse urban population regardless of mobility challenges or vehicle ownership.”

Believe it or not, Uber does have a story to tell here. The company often talks about the accessibility of its mobile app, which includes features for those with audio or visual impairments. In some cities, they also have UberACCESS, which “offers access to wheelchair-accessible vehicles through partnerships with fleet owners.”

Uber has also started to bring other options to Edmonton, launching uberXL earlier this year which offers spacious, high capacity vehicles.

Regulation will probably be required for this goal more than most, but Uber can play a role in ensuring Edmontonians have accessible transportation options.

Transportation Mode Shift

Though The Way We Move talks primarily about shifting transportation modes from driving to transit and active modes of transportation (cycling, walking), that can be a big shift for people to make. We know that the majority of Edmontonians agree we need to drive less, but they’re somewhat less willing to make the shift themselves.

“In recent research, 84% agreed or strongly agreed with the statement ‘Edmontonians need to reduce driving’. however when this general desire is applied specifically to individuals, the population is essentially split 50/50 into two groups, those who are totally committed to driving and those who are potential experimenters.”

Uber, Pogo, and other services could offer a stepping stone from to the other. Why stay shackled by your car? Take an Uber to get somewhere, but then consider walking or taking transit for your next short trip. It’s incredible how stressful driving is after you haven’t had to do it for a while.

Sustainability

The City has long supported carpooling because it not only can help you to save money, “it’s also an efficient and sustainable way to help reduce road congestion and CO2 emissions.”

Taking Uber still means there’s a car on the road of course, but being a passenger rather than a driver is a step in the right direction (and could mean you’re more likely to use a combination of transportation modes). Uber is not really a rideshare or carpool service, though it does offer a Split Fare feature which can make it even more cost effective and which makes it possible for even more cars to be taken off the road. And that’s important:

“In 2005, the total distance travelled daily by car drivers on the Edmonton region road network was 13 million — this is projected to increase to nearly 50 million kilometers by 2044. by providing less energy intensive transportation options, we have an opportunity to reduce Edmonton’s greenhouse gas emissions.”

I think UberX is a way for us to use our vehicles more efficiently. When discussing the Sustainability goal, the TMP states:

“Promoting the reuse and redevelopment of underutilized facilities that already exist will rejuvenate our neighbourhoods and help to optimize use of infrastructure, including investments in the transportation system.”

Considering that our cars sit parked more than 90% of the time, I’d say they count as “underutilized facilities that already exist”. Why not reuse some of them to drive each other around?

Health & Safety

Obviously Uber isn’t going to do anything for emergency vehicles, nor does it do much to encourage more physical activity. This goal seems to highlight safe walking more than anything.

But on the topic of safety, there has been a lot of discussion about what’s required to ensure Edmontonians are safe taking Uber. The company does highlight background checks, vehicle inspections, and having appropriate insurance. And last week it announced a partnership with Intact Insurance here in Canada.

As I wrote when Uber launched in Edmonton, the company has attracted a lot of controversy. Clearly they have room to improve. But I wonder how many safety incidents happen in taxis all around the world that we never hear about, simply because they’re all so isolated? A safety incident in one city is going to make the news in other markets that Uber operates. I think that greater awareness and visibility into safety issues will result in safer rides for everyone, not less.

Well-maintained Infrastructure

Reducing the number of cars on the road will have a positive impact on the City’s financial sustainability:

“Encouraging fewer single occupant vehicle trips reduces the pressure on the roadway system and reduces the need for increased roadway investment.”

Edmonton’s road network is already more than 4,500 km long. We have about 170 bridges. We spent hundreds of millions of dollars supporting all that infrastructure. Any reduction in stress on those assets is a good thing!

Economic Vitality

Whether we like it or not, Uber, Lyft, and similar services are growing in popularity throughout cities all over the world. It’s easy to think that the advantage of Uber is just the app, and while that is part of it, I think the connection to a bigger network is also an important advantage. If I can use Uber in other cities I visit, why not here?

That mode shift report also discusses this idea:

“We are following the lead of today’s successful cities and creating urban environments that provide a high quality-of-place experience and quality of life for residents in order to attract the best and the brightest to their city. This includes providing the type of sustainable transportation choices that align with international preferences.”

We need to provide a range of options:

“Diversifying the transportation options and more effectively using our current infrastructure are critical to attract businesses for the sake of the economic development of the city as well as to allow an effective exchange of goods and services.”

I think Uber’s claims of job creation are questionable, especially with all the negative press they have received for not looking after their contractors. That said, there are plenty of stories of drivers who have made a positive financial change in their life thanks to Uber.

Wrap Up

The discussion about Uber in Edmonton lately has focused primarily on the fight between taxis and Uber, understandably. Lots of Edmontonians have horror stories to share about taxis, and there’s no question that competition from Uber will have a positive impact on the industry.

But let’s not lose sight of the bigger picture. Uber and other transportation network companies can positively contribute to Edmonton’s transportation mix. We should do what we can to allow them to operate here legally.

The Metro Line is open: Edmonton’s LRT now extends north to NAIT

Today the oft-delayed Metro Line LRT extension from Churchill Station to NAIT opened. The 3.3 km extension adds a second operational line to Edmonton’s LRT Network Plan, and features the first new stations in four years. But today’s launch was very different than the two most previous extension openings, to South Campus in 2009 and Century Park in 2011. Those extensions opened with great fanfare featuring politicians making speeches and shaking hands. The Metro Line opened quietly this morning with no ceremony.

MacEwan LRT Station
Train to NAIT leaves MacEwan Station

The Metro Line features three new stations: MacEwan, Kingsway/Royal Alex, and NAIT. The extension is expected to add 13,200 weekday riders to the system, and ETS says it has “capacity for considerable growth” once the line eventually extends into St. Albert.

The service that launched today isn’t exactly what was planned, of course. The line has been repeatedly delayed, ostensibly due to issues with the signalling system. The Metro Line was planned to open in April 2014, but here we are in September 2015 with what the City is calling a “staged approach” to bringing it into service. Here’s what that means:

  • Metro Line trains will run every 15 minutes between Century Park and NAIT.
  • They will also occasionally run between Health Sciences/Jubilee and NAIT (weekdays after 10pm, Saturdays after 7pm, and all day Sundays).
  • Every third train running between Churchill and Century Park will be a three-car Metro Line train (most of the time).
  • Trains are operating with “line of sight” which restricts the speed of trains between MacEwan and NAIT to 25 km/h, half the planned speed.
  • This means travel time between Churchill Station and NAIT is approximately 14 minutes.

Sharon and I decided to check out the new extension this afternoon, starting our journey from our home station at Bay/Enterprise Square. It’s been chilly and raining all day (and still is as I write this) but that didn’t stop us!

Bay/Enterprise Square LRT Station

The Metro Line was designed to operate between NAIT and the existing Health Sciences Station, so both the Metro Line and Capital Line share the stations in between (and actually will share stations all the way to Century Park as part of this interim service). That means you need to pay attention to the destination of the train you’re boarding.

Edmonton LRT
On the train!

Though there are clear announcements, this is going to be an issue for new riders. As our train was leaving Churchill Station, another announcement was made and a couple in front of us realized they had gotten on the wrong line. I expect this’ll happen quite a bit over the next few weeks.

It’s just a few moments after the track returns above ground that you arrive at MacEwan Station. I would not be surprised at all if it is renamed MacEwan/Rogers Place at some point in the future. The new arena is such a major part of the station that it almost seems inappropriate that it’s not reflected in the name!

MacEwan LRT Station
MacEwan LRT Station

This station we had previously explored as it’s just a short walk from home. Thinking about it now, it would have been much faster to walk and catch the train there than waiting for a Metro Line train to take us from Bay/Enterprise Square.

MacEwan LRT Station
Future walkway to Rogers Place (and 104 Street) from MacEwan Station

MacEwan Station is just a short walk across 105 Street to MacEwan University. The landscaping and park around the station is quite attractive, though it can be a little confusing at first where to enter and exit the platform (at least from the west side).

MacEwan LRT Station
MacEwan Station

Upon leaving MacEwan Station you immediately notice the reduced speed of the train. It feels comically slow at times. Still, riding the train to NAIT or Kingsway is certainly convenient, even if it takes a few minutes longer than expected.

Kingsway/Royal Alex LRT Station

Aside from being close to the Royal Alexandra Hospital, the Kingsway/Royal Alex station is also adjacent to the relatively new bus terminal. If you’re a transit rider, the new station is going to be great. If you’re a driver though, be prepared to wait.

Kingsway/Royal Alex LRT Station

The longest wait seemed to be for cars turning east onto 111 Avenue from 106 Street. There wasn’t much traffic today, so the waits probably weren’t too bad, but during rush hour I could see a 10 minute or longer wait being very realistic. The rumor flying around this weekend is that waits will last 16 minutes or more, but the City says this won’t be the case. “To be clear — the City does not expect the Metro Line to cause 16 minute traffic delays at these intersections all the time,” they wrote.

Kingsway/Royal Alex LRT Station
Trains pass each other at Kingsway/Royal Alex Station

I really like the design of the station, with its enclosed, heated waiting areas and very attractive wood features. Oddly though, it’s probably faster to walk to Kingsway Mall from NAIT Station than it is from Kingsway/Royal Alex Station. That’s because you have to cross two roads to get to Kingsway Mall, not to mention waiting for trains to go by (which are slower than normal, remember). So this will probably be the station I use least, unless I need to make a bus transfer.

NAIT LRT Station

Once the train very slowly makes its way up 106 Street and across Princess Elizabeth Avenue, you arrive at NAIT Station. This is going to be a big win for students and means that all of our major education institutions are now more or less connected via LRT (with NorQuest getting even better connectivity when the Valley Line LRT opens).

NAIT LRT Station
NAIT Station with Kingsway Mall to the left

As mentioned it’s just a short walk across Princess Elizabeth Avenue to the Sears side of Kingsway Mall. Unfortunately the sidewalk ends almost as soon as you get to the south side of the street, and you’re left dodging vehicles racing in and out of the parkade. That’s one improvement that could definitely be made.

NAIT LRT Station
The current end of the line at NAIT

NAIT Station is currently the end of the line, but if you look northwest you can see what will eventually become Blatchford (which will have its own LRT station).

At NAIT Station
Selfie at NAIT Station!

Even though this “staged approach” is not ideal, it’s very exciting to have the Metro Line open at long last. Our experience today was very positive, but the real test will come Tuesday morning as students are back to school and everyone else is back to work. You can learn more about the Metro Line opening at the Transforming Edmonton blog.

Lincoln Ho of Yegventures rode the very first train this morning – watch his YouTube feed for the video. You can see more photos from our trip today here.

City Council opens the door for Uber to operate legally in Edmonton

After a marathon meeting that lasted until nearly 10pm, Council eventually decided to look at new regulations that could make Uber legal while enforcing the existing bylaws in the meantime. The motion put forward by Councillor Knack also seeks additional data on the taxi industry and directs Administration to look at issuing additional taxi plates. “The world has evolved and people want choice,” he said.

Here’s the motion that Council passed unanimously this evening:

  1. That Administration work with the Transportation Network Companies and other stakeholders to provide a report, before the end of the third quarter, to include a draft bylaw that would establish public safety rules and regulations for the operation of Transportation Network Companies.
  2. That, in parallel with the work in part 1, Administration work with the Taxi Industry to provide a report, before the end of the third quarter, with a draft bylaw to amend the Vehicle for Hire Bylaw 14700 to provide for improved taxi service standards, and with recommendations for issuance of additional taxi plates.
  3. That, in the meantime, Administration request that UBER temporarily suspend operations in the Edmonton market and if they refuse, Administration take all steps necessary to apply for an injunction against UBER to prevent its unlawful operation in Edmonton until such time as UBER complies with the applicable City of Edmonton bylaws.
  4. That Administration work with the taxi brokers to obtain data from dispatch systems on number of taxis dispatched at given times, wait times for taxis, and other information relevant to allow for determination of appropriate customer service standards and expectations.

With bullet #1, the motion seeks to create rules that would allow companies like Uber to operate legally in Edmonton. With bullet #2, it seeks to address the shortcomings that currently exist in Edmonton’s taxi industry.

“I think this approach makes sense because it leaves the City’s options open,” said Mayor Don Iveson before the motion was voted on. He also reiterated the need to have more data in order to make better decisions in the future. The mayor said it makes sense to ask companies like Uber to abide by the regulations that are in place while the City works to align them with the market.

Uber is currently operating illegally in Edmonton. It launched its service back in December and the City declared that any Uber car caught operating would be considered a “bandit taxi” and face a $1,000 fine. Uber has argued consistently that its technology and business model are fundamentally different and are therefore not explicitly covered by provincial or municipal regulations. Sometimes called a ridesharing app, a more general term for Uber is transportation network company.

Yellow Cab
Photo by Dave Sutherland

The discussion centered around the Vehicle for Hire Bylaw 14700, which “regulates taxi brokers, drivers, and vehicles, but does not regulate passengers.” From the report:

“The number of allowable taxi plates within the city was frozen in 1995 to facilitate a financially viable taxi industry. The taxi rates are controlled by the City of Edmonton to ensure consumer price protection.”

Edmonton caps the number of taxi permits or plates at 1,319. It has increased the number of plates allowed a few times over the years, but the City recognizes there are still too few plates to meet demand. A report from 2007 suggests that Edmonton is 177 plates short. Council mentioned repeatedly that they have heard from constituents that there aren’t enough taxis and that wait times are too long.

At one point, Councillor Scott McKeen asked Edmonton Taxi Group president Phil Strong if the industry has been lobbying for more plates to be issued, but of course they haven’t been. “I wouldn’t know where to go,” he claimed. The issue is that by making more plates available, the value of each declines.

“Almost everybody agrees the status quo doesn’t work,” the mayor said.

There was quite a bit of discussion about the idea that the City create its own app for taxi services. The problem with that in my opinion is that what makes Uber attractive is that it works in hundreds of cities. That’s great for Edmontonians travelling elsewhere, and for visitors to our city too. A local-only app would not benefit from the economies of scale that Uber provides.

There was also a lot of discussion about driver’s licenses and insurance. Most of us have Class 5 licenses, but in order to transport passengers for profit, you need to carry a Class 4 license. You can learn more in the Commercial Drivers Guide PDF. On the topic of insurance, there was some confusion about whether or not Uber’s policy, which only kicks in if a driver’s personal insurance fails to cover an accident, was sufficient. It has not yet been tested in Canada.

Most of the speakers present at the meeting today were from the taxi industry, either drivers or representatives of the brokers. Uber’s sole representative was Chris Schafer, the Public Policy Manager for Uber in Canada. It was a packed house for most of the meeting.

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The reports that the motion seeks will include a draft bylaw, so don’t expect them to return to Council until sometime in the fall. In the meantime you can try to take Uber, but know that they are operating illegally.

Uber launches in Edmonton

As of 10am this morning, you can now use Uber in Edmonton to get a ride to your next destination. Uber is a smartphone app and platform that connects you with a driver, as an alternative to hailing a taxi, taking public transportation, or driving yourself. It is sometimes called a ride-sharing app. Edmonton is the fourth Canadian city for Uber, which already operates in Toronto, Ottawa, and Montreal. Since launching in San Francisco in 2009, the company has expanded to 53 countries and more than 230 cities worldwide. An Uber representative bought me a beer last night to discuss the service.

To help launch the service in Edmonton, Uber has teamed up with Goodwill to hold a clothing drive. You can open the Uber app on December 18 and click a special donate button to have a car come and pick up a donation of clothing for free. The #UberClothingDrive runs from 10am to 5pm, and is also happening in Calgary, Ottawa, and Toronto.

Uber now offers a range of services and the specific one launching here in Edmonton is UberX, which consists of “everyday cars for everyday use.” It’s their lowest cost offering and is described as follows by Uber:

“Peer-to-peer ride sharing offered by insured drivers who have undergone extensive background scrutiny, are fully insured and are tracked and rated through Uber technology; rides are charged at a base rate, plus time and distance.”

They say you can expect to pay about 30% less than a comparable taxi ride, and the price can drop even further if you split fares with other Uber members or use UberPOOL (which is a way to share cars with other riders who are travelling to and from nearby locations). UberPOOL isn’t available in Edmonton yet, but it will be eventually.

I’m not going to go into more detail about how Uber works here, but you can learn all about it at the Uber support site. Drivers are contractors, not employees, and Uber does not own or operate any cars itself. If you want to sign up to be a driver for Uber in Edmonton, you can do so here.

Early supporters in Edmonton

Many Edmontonians have come out in support of Uber, including some pretty high profile ones.

Back in September, Davic MacLean wrote an op-ed in the Edmonton Journal supporting Uber. Here’s what the Alberta Enterprise Group Vice President had to say:

“Ridesharing services are the future of the taxi industry, but we need to get the regulatory structure right. Policy-makers must find a way to respect the investments existing drivers and taxi companies have made into their businesses while, at the same time, promoting consumer choice without sacrificing safety.”

In an op-ed in the Edmonton Journal yesterday, Chris LaBossiere also made the case for Uber:

“With each of Uber’s product levels, from private citizen-driven uberX cars, to uberTAXI or the more luxurious uberBLACK car service, I have experienced a better product, at a significantly reduced price.”

Uber’s “rider zero”, the first person to officially use the service in Edmonton, is former Mayor Bill Smith.


Photo by Moments in Digital

“It’s great to see innovative and new business models like Uber come to Edmonton,” stated former Mayor Bill Smith. “I’ve always believed that embracing change is the best path to success. Uber’s technology will create opportunity and more transportation options for our citizens, helping this city continue to grow.”

A few weeks ago, Paula Simons hit on another reason why Edmontonians will support Uber:

“The dated oligopoly model simply doesn’t offer enough competition to improve customer service — as any Edmontonian who has been stranded on a snowy street corner by a phantom cab can attest. If Edmonton taxi companies and city officials don’t want Uber here, they need to deliver better service.”

More broadly in Canada, the Competition Bureau has publicly stated they see benefits from Uber. They encouraged municipalities to explore “whether less restrictive regulations could adequately address their concerns.”

The road to launch in Edmonton

There’s nothing from a legal or regulatory point-of-view that has changed to make Uber’s foray into Edmonton possible, so there is a little bit of uncertainty regarding how the service will be received.

Uber has met with City of Edmonton officials a couple of times over the last few months, but so far the response has been icy. Garry Dziwenka, Director of Business Licensing and Vehicle for Hire, has said the city is particularly worried about UberX. In some cities Uber drivers have been charged with bylaw infractions, sometimes through sting operations. The same thing could happen here in Edmonton.

At the September 2 meeting of Executive Committee, Mayor Iveson made an inquiry about third-party apps like Uber and their relation to the Vehicle for Hire regulations. A report is due back from City Administration in January, and Uber has said it will be there to discuss the findings.

The taxi industry is understandably worried about Uber. About a month ago, the Edmonton Taxi Service Group noted the legal battle Uber faces in Vancouver and said that if the company came to Edmonton, “we’ll do what we have to do”. They’re ready to go to court. The Vehicle for Hire Industry Advisory Group has discussed Uber at each of its last four meetings. A cooperative group made up of members of the taxi and limousine industry, the advisory group has no power to govern the industry but is convened by the City to provide advice (City Council’s Vehicle for Hire Commission was disbanded in March 2012). The advisory group was slated to discuss the pending report in response to Mayor Iveson’s inquiry last week.

It could just be coincidence, but I’ve noticed a concerted effort by the City to educate citizens about illegal cabs recently. The campaign began around Halloween and included a survey on the Edmonton Insight Community. Earlier this month the City announced you can now report problem cabs using your smartphone. Again, it could just be a coincidence, but the timing does seem suspect.

In his op-ed yesterday, Chris LaBossiere discussed the debate about Uber in Edmonton:

“Cities around the world are fighting ride-sharing services, instead of adapting to work with them. My own discussions with some of our politicians and bureaucrats lead me to believe that Edmonton will be no different.”

I tend to agree. He continued:

“We are about to see a fierce debate play out in our city. The taxi industry will fight ride-sharing services. They naturally want to protect their monopoly. Some establishment-thinking politicians and bureaucrats will lack the courage to change our regulations and accept a product that virtually everyone wants.”

I am happy to see Uber launch in Edmonton and I believe their participation in the transportation marketplace will ultimately be a good thing for Edmontonians. It won’t be easy though.

Controversy seems to follow Uber

To say that Uber is controversial might be an understatement, and not just with taxi companies. They have been sued by Los Angeles and San Francisco, they’re banned in Dehli, the company faces dozens of charges and legal troubles in Toronto (despite support from Mayor John Tory), and their business practices have been increasingly under the microscope. Uber is accused of digging up dirt on journalists who criticize the company, and they got into a very public fight with PandoDaily’s Sarah Lacy as a result. They’re also accused of creating thousands of fake requests to cause trouble for rival service Lyft.

Here’s a collection of headlines I came across just this week related to Uber:

I’m generally a believer that where there’s smoke there’s fire, so it’s definitely worrying to hear of Uber’s questionable business practices. Do I want to do business with a company that seems to play dirty so brazenly?

On the other hand, Uber is a disruptive force all around the world. They’re attacking established markets in hundreds of cities all with different rules and regulations and all at the same time. They need to be aggressive if they’re going to succeed, and they’re going to ruffle a few feathers along the way.

What’s next?

I used Uber in Miami last week, and I plan to use it here in Edmonton also. Along with public transportation and carsharing services like Pogo, having Uber in Edmonton makes the prospect of not owning a vehicle even more realistic. It’ll be a positive force for competition in the city.

I have no doubt that Uber competitors like Lyft will follow (in fact they tweeted to me that they’d like to come up to Edmonton soon). If Uber has already done the heavy lifting, why not enter the market also? I wouldn’t expect that to happen until whatever legal tussles that might occur have been dealt with, but it’ll happen.

Uber is here and they’re here to stay. They’ll fight whatever challenges come up just as they have done in other markets. If the service is embraced by Edmontonians, the regulations and monopolies will eventually give way. For the next month they’ll be flying a little under the radar, but it’ll be interesting to see what happens after the City report is released in January. Get ready for some fireworks!

You can follow Uber in Edmonton on Twitter. Here’s their official blog post about UberX in Edmonton.